Operations Manager-CA

CVS Health; Scotts Valley (CA); Hybrid; USD 29,000 - 50,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health in Scotts Valley, CA seeks an Operations Manager to drive store execution and performance. Under the Store Manager, you will lead the team, supervise activities, and focus on customer service while ensuring adherence to CVS/pharmacy standards.

The role emphasizes staffing, training, financial oversight, and consistent communication to reduce issues and boost loyalty among customers and communities.

Qualifications

• Deductive reasoning and strong analytical skills are required.
• Excellent communication, leadership and supervisory abilities.
• Ability to influence teams and adapt to store needs with flexibility.

Responsibilities

• Lead store crews and supervise daily activities.
• Support store manager with operational and service improvements.
• Ensure excellent customer service and policy implementation.
• Oversee sales, inventory, staffing and financial management.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Leadership

Supervision

Influencing

Education

High school diploma or equivalent

Job description

## Operations Manager-CAApply: On-Site: CA - Scotts Valley: Full time: Posted Today: End Date: December 14, 2026 (30+ days left to apply): R1073447We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.**Position Summary** The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:- Overall store management, supervision, and policy implementation- Sales and inventory management- Employee staffing, training, and development- Financial management- Customer service leadershipUnlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.Essential Functions:1. ManagementLead others and work effectively with store crewsSupervise, assign and direct activities of the store’s crewEffectively communicate information to store crew and supervisors in an open and timely mannerSupport Store Manager with actions plans for operational and service improvement2. Customer ServiceAssist customers with their questions, problems and complaintsPromote CVS customer service culture (greet, offer help, and thank) **Required Qualifications**Deductive reasoning ability, advanced analytical skills and computer skills.Advanced communication skills, leadership, supervision, and influencing skillAbility to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise **Preferred Qualifications**Experience as a retail manager or supervisor **Education**High school diploma or equivalent required**Anticipated Weekly Hours**40**Time Type**Full time**Pay Range**The typical pay range for this role is:$21.90 - $35.90This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.**Great benefits for great people**We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.This full‐time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‐being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.Additional details about available benefits are provided during the application process and on Benefits Moments.We anticipate the application window for this opening will close on: 12/14/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.