Operations Manager, Asset Protection - DC/FC - Return Center

Walmart; Waco (TX); On-site; USD 84,000 - 126,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase plan

Paid time off

Job summary

Walmart is seeking an Operations Manager, Asset Protection, to lead safety, security, investigations, compliance, and emergency preparedness for a high-volume returns operation in the United States.

As a key partner to operations leadership, you will drive performance, protect people and assets, and influence facility-wide outcomes in a fast-paced supply chain environment. This role emphasizes data-driven decisions and cross-functional collaboration.

Qualifications

• 2 years’ experience in Retail, Supply Chain, or Manufacturing.
• Bachelor’s Degree in Criminal Justice or related field with 1 year Asset Protection experience, or 3 years Asset Protection experience.

Responsibilities

• Lead safety, security, compliance, and asset protection programs across a high-volume returns operation.
• Conduct and oversee investigations related to theft, inventory loss, workplace incidents, and policy violations.
• Partner with operations leaders to identify risks, implement solutions, and build a culture of safety and accountability.
• Ensure compliance with OSHA, environmental, and company standards through audits, inspections, and corrective actions.
• Support emergency response, crisis management, and business continuity efforts while driving continuous improvement across the facility.

Skills

Leadership

Asset protection

OSHA knowledge

Cross-functional collaboration

Data-driven decision making

Education

Bachelor’s degree or related field

Tools

Microsoft Office Suite

SharePoint

OneDrive

Job description

Position Summary…

Join Walmart’s Return Center network and lead efforts to protect our people, assets, and operations while supporting a critical business focused on product returns, value recovery, and sustainability. As the Operations Manager, Asset Protection, you’ll oversee safety, security, investigations, compliance, and emergency preparedness for a high-volume returns operation. This is a unique opportunity to influence facility-wide performance, partner closely with operations leadership, and drive meaningful impact across a rapidly evolving supply chain environment.

About the Team:
The Asset Protection team supports Walmart’s Return Center, which processes returned merchandise from stores, Sam’s Clubs, fulfillment centers, and customer return channels. Working closely with Operations and site leadership, the team is responsible for maintaining a safe, secure, and compliant environment while protecting inventory, supporting business continuity, and helping maximize value recovery from returned products.

What you’ll do…

• Lead safety, security, compliance, and asset protection programs across a high-volume returns operation.
• Conduct and oversee investigations related to theft, inventory loss, workplace incidents, and policy violations.
• Partner with operations leaders to identify risks, implement solutions, and build a culture of safety and accountability.
• Ensure compliance with OSHA, environmental, and company standards through audits, inspections, and corrective actions.
• Support emergency response, crisis management, and business continuity efforts while driving continuous improvement across the facility.

What You’ll Bring…

• Experience leading teams within a distribution center, fulfillment center, warehouse, retail, or other large-scale operational environment.
• Background in asset protection, safety, security, compliance, investigations, or risk management.
• Knowledge of OSHA requirements, workplace safety programs, and incident investigation processes.
• Proven ability to influence cross-functional partners, drive accountability, and lead change in a fast-paced operation.
• Experience using data and operational metrics to identify trends, solve problems, and improve business performance.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $84,000.00 - $126,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

• Regional Pay Zone (RPZ) (based on location)
• Stock

Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

2 years’ experience in Retail, Supply Chain, or Manufacturing environment.
Option 1: Bachelor’s Degree in Criminal Justice, Occupational Safety Management, Audit, or related field;, AND 1 years’ experience in the field of Asset Protection, Audit, Investigations, or Environmental, Health and Safety within Supply Chain, Retail, and Manufacturing, or related field.
Option 2: 3 years’ experience in the field of Asset Protection, Audit, Investigations, Safety or Environmental, Health and Safety within Supply Chain, Retail, Manufacturing, or related field.

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

1 or More Certifications such as Loss Prevention Certification (LPC), Certified Fraud Examiner (CFE), Associate Safety Professional; Certified Safety Professional; or Non-degreed certifications Certified Safety Manager; or related.), Microsoft Office Suite; SharePoint and OneDrive

Primary Location…

2301 CORPORATION PKWY, WACO, TX 76712-6952, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.