OPERATIONS MANAGER (49568)

City Electric Supply; Menomonee Falls (WI); Presencial; USD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision Insurance

401(k) company match

Paid Time Off

Bonuses possible

Employee discounts

Descripción de la vacante

City Electric Supply is hiring an Operations Manager at the Menomonee Falls branch in Wisconsin. The role oversees store and warehouse operations, inventory and purchasing, and leads branch staff to deliver outstanding customer service across the CES network.

The position emphasizes collaboration, process adherence, and ongoing staff development, with a strong focus on customer satisfaction and operational efficiency.

Formación

• Minimum 2 years of related experience preferred.
• Valid driver’s license preferred.

Responsabilidades

• Oversee store and warehouse operations.
• Manage policies, procedures, and inventory.
• Coordinate purchasing and stock levels.
• Lead branch staff and model excellent customer service.
• Collaborate with other branches to maintain consistent service.

Conocimientos

Customer service

Communication

Team leadership

Multitasking

Relationship building

Descripción del empleo

Job Details: Job Location: Menomonee Falls Branch - Menomonee Falls, WI 53051, Job Category: Retail, Looking to start an exciting new career? City Electric Supply (CES) offers excellent career opportunities for people who are friendly, motivated, and passionate about providing incredible customer service.

About City Electric Supply

CES is a family-owned electrical wholesaler with the benefits of a worldwide service network and the personal service of a neighborhood store. Our "customer service first" core value has allowed us to grow continually for over 65 years while keeping our founding principle of empowering people to make local business decisions. CES now employs more than 7,400 people at over 1,000 branches worldwide, of which there are over 500 branches across North America. Our vision is to add 30-35 branches a year, while staying true to our Company values.

Summary

The Operations Manager oversees store and warehouse operations, including managing policies, procedures, inventory, purchasing, and staff. This role ensures excellent customer service and supports branch employees in meeting customer needs. The Operations Manager also collaborates with other branches to maintain a consistent level of service across the CES network.

Essential Job Functions

• Monitor branch inventory levels.
• Order material for stock and customer job orders.
• Maximize profit by identifying new products to sell.
• Develop and maintain relationships with key vendors and agents.
• Serve as a leader and role model to branch employees.

Qualifications: Education/Experience

• Valid driver’s license preferred.
• Minimum 2 years of related experience preferred.

Competencies

• Customer service first philosophy.
• Ability to manage multiple tasks efficiently.
• Strong oral and written communication skills.
• Ambitious and motivated to grow within the organization.
• Open-minded and team-oriented.
• Skilled in building and maintaining relationships.

Benefits Offered

• Medical, Dental, Vision Insurance.
• 401(k) company match program.
• Telehealth.
• Short-term and Long-term disability insurance.
• Basic and AD&D Life Insurance paid for by the company.
• Critical Illness, Hospital Confinement, Accident Insurance, Supplemental Life Insurance.
• Employee Assistance Program – mental, physical, financial wellness.
• Auto and Home Insurance discount.
• Paid Time Off and 7 paid Holidays.
• Paid Pregnancy, Parental, and Adoption Leave programs.
• Employee Discount Program.
• Training Programs.
• Internal growth opportunities in a fast-growing company.
• Potential for Bonuses.
• In some jurisdictions, state or local laws address sick leave or other leaves of absence. The Company complies with all such laws. This policy shall apply only to the extent it does not conflict with applicable law.

Supervisory Responsibility

This position has supervisory responsibilities.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing. The employee must be able to lift and move items up to 50 pounds.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO Statement

We are an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline, and termination. The Company prohibits discrimination, harassment, and retaliation in employment based on race; color; religion; genetic information; national origin; sex (including same sex); sexual orientation; gender identity; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law. We support protected veterans and individuals with disabilities through our affirmative action program.

Attention Applicants

If you have a disability and need a reasonable accommodation to complete any part of the application process, or if you have difficulty accessing or using the online application process and need an alternative method, please contact us at [e-mail] or 1-855-571-2477.

City Electric Supply is a drug free workplace. For further information about CES, visit our website at www.cityelectricsupply.com.