Operations Manager - 3rd Shift

Sharp Services, LLC; Macungie (Lehigh County); On-site; USD 80,000 - 110,000; Full time

Job summary

Sharp Services, LLC seeks a Production Manager to direct production departments, manage supervisors, and ensure products meet quality and delivery targets in an FDA-regulated environment.

The role requires leading cross-functional teams, optimizing manufacturing processes, and enforcing GMP compliance while controlling costs and improving efficiency. A technical degree and experience in pharmaceutical manufacturing are preferred.

Qualifications

• Bachelor’s degree in a technical discipline or equivalent experience in a regulated setting.
• Five+ years of related experience in FDA Medical/Pharmaceutical regulated industry and/or training.
• Experience in GMP/compliance and manufacturing metrics.

Responsibilities

• Direct and coordinate production department activities to meet quality, quantity, and ship date targets.
• Establish production schedules and ensure documentation is approved and available.
• Manage staffing to meet production demands and control costs.
• Ensure products meet customer specifications and company standards.
• Lead production supervisors and cross-functional teams to resolve issues and improve efficiency.

Skills

Staff management

Production planning

Quality control

GMP knowledge

Problem solving

Education

Bachelor’s degree in a technical discipline

FDA/Pharma regulated industry experience (5+ years)

Tools

ERP systems

Manufacturing equipment

Job description

By combining our skills and efforts, at Sharp, we multiply what we can achieve. Teamwork is more than a concept here, it’s a core value. We create space for cross-functional teams to work together to solve complex challenges and we recognize and celebrate successful collaborations. Ready to be part of this?

Direct and coordinates activities of production department(s) in processing materials or manufacturing products by performing the following duties personally or through subordinate supervisors.

Essential Duties and Responsibilities:

• The following is a list of minimum responsibilities related to the Production Manager position. Other duties may also be assigned.
• Manage supervisors to control the activities of production personnel, machine mechanics, and material handlers to meet customer requirements for quality, quantity, and ship date.
• Establishes production schedules and ensures that required documentation is approved and available to production and quality assurance personnel.
• Ensures that the assigned area is adequately staffed; manages inventories, resources, and supplies to control productivity, quality, timely delivery, and production costs.
• Ensure that all products packaged conform to customer and Company specifications and standards.
• Plans department operations by reviewing production orders and/or schedules to ascertain product types, quantities, and specifications. Establish manufacturing priorities and sequences for the product packaging operation within the incumbent’s area of responsibility to meet scheduled delivery dates, and the weekly production schedules established by the Production Planning Department.
• Tour the production area with the supervisors responsible each week to review the production and quality data. Discuss production issues with production personnel. Reinforces the desired behaviors and activities of subordinates for improving productivity, quality, on-time delivery, safety, and production costs.
• Investigates and resolves operational, manufacturing, maintenance, and quality discrepancies, and composes investigation reports to correct operational problems and prevent any reoccurrences with minimum costs and operational delays.
• Reviews and provide constructive criticism of investigation reports for other management personnel and subordinates.Lead production supervisors, operators, mechanics, material handlers, and quality assurance personnel to resolve production problems.
• Work with other production managers and other departments to improve production methods, equipment performance, and product quality.Provide pinpointed objectives for each subordinate to achieve. Apply performance metrics to track subordinates’ progress toward meeting or exceeding the objectives.
• Deliver positive reinforcement for achieving desired results and appropriate corrective consequences for failing to meet performance standards.Inspect and evaluate production equipment and machinery to ensure production readiness and optimum utilization.
• Retrieve, compile and evaluate production data to identify opportunities for improvement and evaluate equipment and labor efficiency and utilization.
• Ensure fair and consistent administration of applicable Company policies and procedures on attendance, productivity, product quality, timeliness, cost, equipment maintenance, and housekeeping. Apply documented criteria for promotions, transfers and salary recommendations.
• Resolve employee grievances or work closely with Human Resources and the Plant Manager to resolve unsettled grievances.Actively participate and ensure adherence to Company policies and programs on occupational health and safety, and good manufacturing practices (GMP) procedures.

Qualifications:

• Manage 5 – 15 subordinate supervisors who supervise a total of 10 - 100 employees in the Production Departments. Responsible for overall direction, coordination, and evaluation of this unit. Also directly supervises 1 - 5 non-supervisory employees. Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Preferred/Required Education and/or Experience:

• Bachelor’s degree from four-year college or university in a technical discipline; or a minimum of five years related experience in an FDA Medical/Pharmaceutical regulated industry and/or training; or equivalent combination of education and experience.