Operations Manager 12 (Physician/Clinical Director)

ems; Baltimore (MD); On-site; USD 124,000 - 207,000; Part time

Benefits offered by this job

PTO

Family medical leave

Health insurance options

Retirement plan

Professional development

Job summary

EMS seeks an Operations Manager 12 (Clinic Director / Physician) to lead integrated primary care, behavioral health, and addiction medicine services across affiliated Maryland sites. The role spans multiple W-2 relationships, with centralized scheduling and separate onboarding for each employer.

The position is 20 hours per week, with day-to-day operations managed across sites. Requires MD/DO, board eligibility, and active license; MAT experience is a plus, and CPT coding familiarity is

Qualifications

• MD or DO physician with board certification/eligibility in Family or Internal Medicine (or Medicine-Pediatrics).
• Active Maryland license or eligibility; DEA and CDS registrations."
• Minimum 2–3 years of post-residency clinical experience in primary/ integrated care.
• Experience coordinating care across multiple programs and sites.

Responsibilities

• Conduct medical evaluations and manage acute/chronic conditions.
• Prescribe medications including MAT as indicated.
• Coordinate care with interdisciplinary teams across affiliated organizations.
• Document encounters in the EHR per regulatory standards.
• Support quality assurance, audits, and licensing activities.

Skills

Integrated care

Primary care

Addiction medicine

Team coordination

Regulatory compliance

Education

MD/DO degree

Tools

EHR (ICANotes)

CPT coding

Job description

Operations Manager 12 (Clinical Director/Physician)

Job Description

DISCLOSURE – MULTI-EMPLOYER ROLE

This W-2 hourly Operations Manager 12 (Clinic Director / Physician) position includes responsibilities that span across the following affiliated organizations:

• Community Wellness Outpatient Mental Health Center
• Community Wellness Psychiatric Rehabilitation Program
• Lighthouse Behavioral Health Center LLC
• Lighthouse Behavioral Health Center at 1116 E 20th Street LLC
• Lighthouse Behavioral Health Center at 1723 Gwynns Falls Parkway LLC
• Freedom Healthcare LLC

You will maintain separate W-2 employment relationships with each organization and will receive individual payroll compensation from each entity based on the time worked and services provided for their respective programs. This means you will be an official employee of multiple affiliated companies, with hours, responsibilities, and compliance obligations tracked separately for each.

This role is structured as a 20-hour per week, part-time position. While day-to-day supervision and scheduling will be coordinated centrally to support integrated care, each employer will manage its own onboarding, HR, and compliance processes in accordance with applicable laws and organizational policies.

DISCLAIMERS

The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. Responsibilities may be modified or expanded over time. The company will inform the employee of any such changes.

COMPANY INFORMATION

This position is offered through a network of affiliated organizations under shared leadership, including Community Wellness, Lighthouse Behavioral Health Center, and Freedom Healthcare. Together, these organizations serve economically disadvantaged, disabled, and high-risk individuals through integrated behavioral health, supportive housing, and primary care programs.

DIVISION:

Operations / Clinical Services

ACCOUNTABLE TO:

Operations Manager 2

CLASSIFICATION:

Part-time, W-2 employee (20 hours per week across scheduled days)

Weekly Allocation by Focus:

• Medication Assisted Treatment Physician (6.25% / 1 hr) – Lighthouse Behavioral Health Center, LLC
• Somatic Physician (6.25% / 1 hr) – Community Wellness Outpatient Mental Health Center
• Physician Consultant (30% / 4.8 hrs) – Community Wellness Psychiatric Rehabilitation Program
• Clinic Director / Physician / Operations Manager 12 (32.5% / 5.2 hrs) – Community Wellness Primary Care Clinic
• Physician (12.5% / 2 hrs) – Lighthouse Behavioral Health Center at 1116 E 20th Street LLC
• Physician (12.5% / 2 hrs) – Lighthouse Behavioral Health Center at 1723 Gwynns Falls Parkway LLC
• Physician (4 hrs) – Collaboration with Family Nurse Practitioner and Registered Nurses

WORK SCHEDULE

• Part-time - Tuesday & Thursday, 8 AM to 5 PM; Friday, 8 AM to 12 PM (20 hours per week)

COMPENSATION

Hourly pay ranges from $90.00 to $150.00, commensurate with experience, expertise, verified credentials, and available company budget.

Eligible employees may also receive a comprehensive benefits package, including:

• Paid Time Off (PTO)
• Family and Medical Leave
• Supplemental Health and Disability Insurance options
• Retirement savings plan
• Professional development support and continuing education opportunities

ANTICIPATED TRAVEL

Minimal (approximately 5% of the time). Travel may be required between program sites in Maryland. No additional compensation is provided for travel.

PHYSICAL DEMANDS

• Regularly walk, stand, or stoop.
• Occasionally lift, carry, push, pull, or move objects up to 25 pounds.
• Drive a motor vehicle as part of duties.

WORKING CONDITIONS

• Community-based and outpatient clinical environments.
• Regular interaction with residents, clients, staff, external providers, and emergency personnel.
• Exposure to communicable diseases due to patient care responsibilities.

SUMMARY OF POSITION RESPONSIBILITIES

The Operations Manager 12 (Clinic Director / Physician) provides comprehensive primary and integrated healthcare services to individuals enrolled in outpatient behavioral health, psychiatric rehabilitation, substance use treatment, and primary care programs. This role is responsible for performing medical evaluations, managing acute and chronic health conditions, prescribing medications (including MAT when indicated), and coordinating care with interdisciplinary teams.

The Operations Manager 12 (Clinic Director / Physician) ensures that all services meet COMAR regulations, OHCQ standards, and Maryland Health–General Article Title 19 requirements while supporting integration of behavioral and somatic health services. The Operations Manager 12 (Clinic Director / Physician) is authorized to bill CPT codes 99202–99205 and 99211–99215 for eligible services rendered.

This position plays a critical role in bridging the gap between primary care, mental health, and substance use treatment, ensuring that clients receive safe, person-centered, and regulatory-compliant services.

SCHEDULED DUTIES AND RESPONSIBILITIES

• Conduct face-to-face medical evaluations, wellness visits, and follow-up care for enrolled clients.
• Diagnose and manage acute and chronic health conditions; prescribe medications within scope of practice.
• Perform initial and ongoing MAT evaluations, including induction, stabilization, and monitoring, as needed.
• Order, review, and interpret diagnostic tests, labs, and urine drug screens.
• Review, document, and update comprehensive medical histories, including conditions, allergies, communicable diseases, and medications.
• Develop individualized treatment and follow-up plans, including referrals to primary care providers or specialists.
• Educate clients and families on disease prevention, wellness strategies, relapse prevention, and safe medication use.
• Participate in interdisciplinary team meetings, case reviews, and staff trainings.
• Document all encounters in the EHR (ICANotes) in compliance with COMAR, Medicaid, and payer standards.
• Support audit readiness, licensing inspections, and quality assurance initiatives

UNSCHEDULED DUTIES AND RESPONSIBILITIES

• Respond to after-hours emergencies when delegated or on-call.
• Act as clinical consultant for complex cases requiring coordination with outside providers.
• Participate in peer reviews, documentation audits, and policy updates.
• Provide staff coaching and consultation on medication protocols, infection control, and resident safety.
• Represent the organization in family meetings, licensing reviews, and community partner engagements.
• Carry out additional duties as assigned by the Medical Director or Operations Leadership

COMPETENCIES AND SKILLS

• Strong clinical skills in primary care, integrated care, and addiction medicine.
• Knowledge of COMAR, OHCQ, CARF, SAMHSA, and DEA regulations.
• Proficiency in EHR systems (ICANotes preferred) and CPT coding.
• Effective communication, teamwork, and conflict-resolution abilities.
• Crisis response and clinical decision-making under pressure.
• Commitment to trauma-informed, person-centered care

LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS

• Active, unrestricted Maryland Board of Physicians license (MD or DO).
• Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) degree from an LCME- or COCA-accredited medical school.
• Successful completion of an ACGME- or AOA-accredited residency program in:
  • Family Medicine,
  • Internal Medicine, or
  • Medicine-Pediatrics (preferred depending on population served).
• Board certification or board eligibility in Family Medicine or Internal Medicine (board certification preferred).
• Valid DEA registration and Maryland CDS (Controlled Dangerous Substances) registration.
• Minimum 2–3 years of post-residency clinical experience in:
  • Primary care,
  • Community health,
  • Integrated care, behavioral health, or complex patient populations (preferred)
• Experience coordinating care with external providers, specialists, hospitals, and pharmacies.
• Experience with MAT services (buprenorphine, naltrexone, etc.) strongly preferred.
• Current BLS/CPR certification (ACLS preferred but optional depending on scope).
• Ability to obtain and maintain professional liability/malpractice insurance.
• Must be eligible for credentialing with Medicaid, Medicare, and commercial payers.