Operations Manager

Reladyne; Wichita Falls (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Full benefits (medical, dental, vision

life, disability, 401k + match, HSA

Job summary

RelaDyne LLC seeks an experienced Operations Manager to oversee daily branch operations and align with profitability, customer service, and operational excellence goals.

The role leads and develops branch associates, collaborating with sales, warehouse, purchasing, customer service, and management to ensure efficient operations.

Qualifications

• Previous leadership or operations management experience.
• Strong customer service and communication skills.
• Ability to lead, coach, and develop a team.
• Strong organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfortable working with numbers, budgets, and business performance metrics.

Responsibilities

• Lead, coach, train, and develop branch employees.
• Support hiring, onboarding, performance management, and employee development.
• Build and maintain strong customer and vendor relationships.
• Address customer concerns and resolve issues promptly.
• Monitor branch performance, gross profit, margins, labor, and other KPIs.
• Partner with the General Manager, Sales Manager, and Controller on budgeting and business planning.
• Oversee daily branch operations, including sales orders, pricing, invoicing, and month-end processes.
• Manage fuel and lubricant pricing, rebates, and customer-specific pricing.
• Oversee purchasing and inventory management, including cycle counts and physical inventories.
• Supervise warehouse and purchasing functions and ensure efficient inventory organization.
• Identify operational trends and implement solutions to improve branch performance.
• Ensure compliance with company policies, safety procedures, and operational best practices.
• Communicate effectively across sales, warehouse, customer service, and administrative teams.
• Support corporate initiatives, acquisitions, branch realignments, and satellite locations as needed.

Skills

Leadership

Customer service

Team development

Budgeting/financial analysis

Communication

Inventory management

Problem solving

Multitasking

Time management

Tools

Microsoft Office

ERP systems

Job description

RelaDyneis the nation's leading automotive, industrial, and commercial lubricants provider and trusted partner for reliability services. We're more than just a distributor; we're a team dedicated to innovation, service excellence, and lasting customer relationships.

We are seeking an experienced Operations Manager to oversee the daily operations of our branch while supporting company goals for profitability, customer service, and operational excellence.

This position leads and develops branch associates while working closely with sales, warehouse, purchasing, customer service, and management to ensure the business operates efficiently and effectively.

Key Responsibilities:

• Lead, coach, train, and develop branch employees.
• Support hiring, onboarding, performance management, and employee development.
• Build and maintain strong customer and vendor relationships.
• Address customer concerns and resolve issues promptly.
• Monitor branch performance, gross profit, margins, labor, and other KPIs.
• Partner with the General Manager, Sales Manager, and Controller on budgeting and business planning.
• Oversee daily branch operations, including sales orders, pricing, invoicing, and month-end processes.
• Manage fuel and lubricant pricing, rebates, and customer-specific pricing.
• Oversee purchasing and inventory management, including cycle counts and physical inventories.
• Supervise warehouse and purchasing functions and ensure efficient inventory organization.
• Identify operational trends and implement solutions to improve branch performance.
• Ensure compliance with company policies, safety procedures, and operational best practices.
• Communicate effectively across sales, warehouse, customer service, and administrative teams.
• Support corporate initiatives, acquisitions, branch realignments, and satellite locations as needed.

Qualifications:

• Previous leadership or operations management experience.
• Strong customer service and communication skills.
• Ability to lead, coach, and develop a team.
• Strong organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfortable working with numbers, budgets, and business performance metrics.
• Proficiency with Microsoft Office and general computer systems.
• Strong judgment, decision-making, and time-management skills.
• Ability to adapt to change and work collaboratively across departments.
• Product, supplier, purchasing, or inventory experience is a plus.

Why RelaDyne?

• Competitive pay
• Full benefits (medical, dental, vision, life, disability, 401k + match, HSA)
• Generous PTO & sick time
• Career growth with a company that invests in its people

AtRelaDyne,you'llfind more than just a job-you'lldiscover a career with a company that valuespeople, teamwork, and growth.

Safety-Sensitive Position Notice:

This position is designated as safety sensitive. Employment is contingent upon the successful completion of all required pre-employment screenings, which may include a background check, drug and alcohol screening, and any other evaluations required by law or company policy.

Know Your Rights: Workplace Discrimination is Illegal- (click for more information)

Equal Opportunity Employer/Disability/Protected Veteran

RelaDyne and its affiliates are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ethnicity, sex, pregnancy, childbirth or related medical conditions, age, disability, genetic information, protected veteran status, sexual orientation, gender identity, or any other status protected by applicable federal, state, or local law.

RelaDyne is committed to providing reasonable accommodations to qualified individuals with disabilities (including pregnancy, childbirth or other related medical conditions) to enable them to perform the essential functions of a position and to participate in the application, interview, and hiring process. If you require a reasonable accommodation to participate in the application, interview, or hiring process, please contact Human Resources at [e-mail].