Operations Manager

ConsultNet Technology Services and Solutions; Westerville (OH); On-site; USD 85,000 - 105,000; Full time

Job summary

ConsultNet Technology Services and Solutions is seeking an experienced Operations Manager in Columbus, Ohio to oversee day-to-day operations, streamline field and shop workflows, manage scheduling and logistics, and lead the team to peak efficiency.

Reporting to the Owner/CEO, you will bridge sales, field technicians, fabrication, and administration to drive profitability, project quality, and customer satisfaction. 5+ years in operational management in related trades are required.

Qualifications

• 5+ years of operational management experience in specialty trade contracting, building materials, glazier services, or construction.
• Direct experience in glass, glazing, aluminum storefronts, or architectural metal work is preferred.
• Proven track record managing crews of 10-25 field/shop personnel with accountability and positive culture.
• Proficiency with scheduling software (Jobber, Procore, Buildertrend) and MS Excel.
• Strong logistics and problem-solving under tight deadlines.
• Valid Driver's License; OSHA 10/30 a plus.

Responsibilities

• Oversee day-to-day operations across shop fabrication, job sites, scheduling, and logistics.
• Develop, implement, and refine SOPs to boost productivity and reduce delays.
• Coordinate handoffs between estimating, procurement, shop fabrication, and field crews.
• Lead, mentor, and supervise shop craftspeople, field installers, and admin staff.
• Manage field schedules, crew assignments, and equipment for optimal labor use.
• Enforce safety protocols and OSHA compliance on all active jobs.

Skills

Operational leadership

Field scheduling

Cross-functional coordination

Problem solving

Leadership & team development

Project tracking

Tools

Jobber

Procore

Buildertrend

SmartGlazier/Glaziers Studio

MS Excel

Job description

Job Title: Operations Manager

Location: Columbus, Ohio

Salary Range: $85,000 - $105,000 + Bonus Potential

Growth Potential: Director of Operations, COO

About Us

We are a growing, high-quality commercial and glass business generating $5M-$6M in annual revenue with a dedicated team of 20 employees. From architectural glazing and store front installations to custom commercial glass, we pride ourselves on precision craftsmanship, reliability, and outstanding customer service.

Position Overview

We are seeking an experienced, proactive Operations Manager to oversee day-to-day business operations, streamline field and shop workflows, manage scheduling and logistics, and lead our team to peak efficiency. Reporting directly to the Owner/CEO, you will serve as the engine of our operations—bridging sales, field technicians, fabrication, and administration to drive profitability, project quality, and customer satisfaction.

Key Responsibilities

• 1. Operational Leadership & Workflow Management
  • Oversee day-to-day operations across shop fabrication, job site installations, scheduling, and logistics.
  • Develop, implement, and refine standard operating procedures (SOPs) to boost productivity, minimize job site delays, and lower operational waste.
  • Coordinate cross-functional handoffs between estimating, procurement, shop fabrication, and field crews.
• 2. Team Management & Field Supervision
  • Lead, mentor, and supervise shop craftspeople, field installers, and administrative staff (4-5 direct reports/ 15-20 indirect reports).
  • Manage daily field schedules, crew assignments, and equipment/truck allocation to ensure optimal labor utilization.
  • Enforce safety protocols, OSHA compliance, and proper site safety standards across all active jobs.
• 3. Project Delivery, Scheduling & Logistics
  • Monitor project timelines from job award through final installation and punch-list completion.
  • Manage inventory levels, glass/hardware purchasing, lead times, and supplier relationships to eliminate job site waiting time.
  • Conduct regular site visits to inspect quality of work, resolve field issues, and ensure client expectations are met.
• 4. Financial & P&L Oversight
  • Partner with the Owner to track job profitability, labor variance, and project margins.
  • Review cost estimates against actual job performance to continuously improve estimating accuracy.
  • Oversee fleet maintenance, equipment servicing, and shop inventory expense controls.

Qualifications & Requirements

• Experience: 5+ years of operational management experience in specialty trade contracting, building materials, glazier services, or commercial/residential construction.
• Industry Knowledge: Direct experience in glass, glazing, aluminum storefronts, or architectural metal work is strongly preferred.
• Leadership: Proven track record of managing crews of 10-25 field/shop personnel with an emphasis on accountability and positive work culture.
• Technical Skills: Proficiency with operational and scheduling software (e.g., Jobber, Procore, Buildertrend, or glass-specific ERPs like SmartGlazier/Glaziers Studio), MS Excel, and project tracking tools.
• Problem Solving: Exceptional logistics and conflict-resolution skills under tight project deadlines.
• Certifications: Valid Driver's License required; OSHA 10/30 certification is a plus.

Recruiter Information

Welcome to ConsultNet, a premier national provider of technology talent and solutions. Our expertise spans across project services, contract-to-hire, direct search, and managed services onshore, nearshore, and hybrid. For over 25 years, we have connected thousands of consultants with meaningful roles through a personal, communication-driven approach, partnering with a diverse client base to build high-performing teams and create lasting impact. Our comprehensive service offerings cover a wide range of technology and engineering positions across key markets nationwide. Learn more at www.consultnet.com.

We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.