Inventory Operations Manager

KEMO SABE; Vail (CO); On-site; USD 60,000 - 90,000; Full time

Job summary

Kemo Sabe in Colorado’s Vail area seeks an Operations Manager to lead inventory operations, schedule a team, and own the stockroom—from organization to min/max to supply ordering—ensuring the store runs at a high standard.

You will hold daily huddles, coordinate transfers, receipts, and RTVs, and partner with Purchasing to keep stock fresh. The role emphasizes accountability, clear communication, and proactive problem solving to support peak seasonal demand.

Responsibilities

• Lead weekly team huddles to plan daily priorities.
• Manage scheduling, vacations, and coverage to ensure full store support.
• Oversee receiving, transfers, and RTVs per company policy.
• Ensure stockroom is organized with accurate min/max and replenishment.
• Coordinate with Purchasing on min/max and space planning.
• Oversee shipping/receiving processes including accuracy and documentation.

Job description

JOB OVERVIEWAs Operations Manager, you lead inventory operations for your store. You will schedule your team for success and take ownership of your stock room — from organization to min/max to supply ordering — so that it operates at the highest standard.CORE EXPECTATIONSLead by example and set each day up for success.If you find a problem, you find the solution.Stay organized and over-communicate.MYCFI — Make Your Co-worker Feel Important.Hold everyone, including yourself, accountable.RESPONSIBILITIESResponsibilities include, but are not limited to, the following.Team Leadership (If applicable)Build the schedule for your team.Stagger days off to ensure full coverage.Add coverage when needed to support events or holiday weekends.Do not schedule overlapping vacations without approval, and request help when you need it.Confirm timecard accuracy and make any fixes prior to payroll.Adjust the transfer schedule when necessary.Set your team up for success.Keep communication open when changes need to be made.Hold a huddle each morning to make the plan for the day, prioritized by urgency.Check in weekly with your team to confirm tasks are complete and find out whether they need help.Keep everyone on task and keep the stock room clean and organized.Hold everyone accountable.Conduct seasonal performance reviews for your team.ShippingUse ShipStation accurately to send any pending staff shipments.Make sure the correct emails are entered so tracking numbers reach both the client and the Sales Wrangler.Confirm the shipping address is accurate and verified.Use the proper insurance when necessary.Pay attention to when a signature is required.Ship items out on time, especially when the client has paid to expedite.TransfersEnsure the accuracy of all incoming and outgoing transfers.Use the tablets to scan outgoing transfers and alert the Purchasing Director to any errors.Alert the sender to any errors on incoming transfers.Pull outgoing transfers in a timely manner.Pack items properly. For example:Jewelry packed in bubble packs, so chains do not tangleBuckles wrapped so they do not scratchBoxes not overloaded to the point that they are too heavy or could open in transitPaperwork included in every box — the transfer printed from Counterpoint, plus box contents if necessaryPut all new stock and fill-ins in their appropriate places on the sales floor or in backstock.Receiving & RetaggingReceive product as needed.Check the shipment in and compare the invoice against the purchase order.Receive it in Counterpoint and send the paperwork to Payables.Tag and display the product.Retag product as needed.You will receive emails asking you to retag with updated retail or sale prices and, at times, new codes.Complete these with a sense of urgency.Highlight the sale price on tags.Returns to VendorFollow company protocol and procedures to process all returns to vendor (RTVs).Process stock returns through Counterpoint.Ensure customer returns have a receipt attached.Use the HRT website to fill out the information needed to send an item back for repair or credit.Photograph each item being sent out, using the tablet.Add the tracking number to the HRT website once the item has shipped.Complete RTVs daily. This keeps customer service at a high level and keeps our accounting accurate for damaged and credit-return items.Stock Room & FacilitiesLead weekly walk-throughs with management.Complete the 5 sq. ft. review of your stockroom organization — what can be improved, cleaned up, or restocked?List the items store managers feel need replenishing and email the list to the Purchasing Director.List the supplies you need from DV, and email Basalt.List the supplies that need to be ordered or purchased from the store.Handle building maintenance.Take proper action on any building maintenance issue, from AC repair to roof and bar leaks.Send quotes to managers for approval ahead of any repair.Min/Max & Space PlanningUpdate your min/max for product when needed.If new boots are coming in, you may need to update current stock so everything fits.If you are overflowing on an item relative to the stock and retail space available, make a change and alert the proper channels.Update the model stock file on Common for boot and hat space whenever quantities are added to or removed from the sales floor or stock room.Inventory CountsHelp lead your store through the twice-yearly full store inventory counts.Schedule your team.Prep the store in advance.Check for all missing tags.Clear pick boxes and wish lists as needed.Review hold shelves with the Wranglers and management.Ensure all pending RTVs have been processed.Work with your team on counting and reconciling.Run cycle counts.Work under the direction of the Inventory Analyst and the Purchasing Director to count prescheduled categories or vendors.Send all variances to the Purchasing Director for review prior to posting.NegativesReview the negative report emailed to you by HRT every two days. Do not let these build up.Make the proper fixes, such as:Ringing up damaged items at $0Processing exchanges under customer profiles for incorrect itemsRinging up at $0 for store use or return to vendor (RTV)Do not make inventory adjustments without approval.Sales Floor SupportRestock the sales floor on a regular basis.Run reports to make sure all boots are on display.Check boots regularly to see whether they need tags.Refill hat bands, apparel, gloves, home goods, and accessories so a full assortment is on display.Review pick boxes regularly — at least twice a month.CommunicationAcknowledge and respond to emails.