Operations Manager

The MENTOR Initiative; Remote; GBP 50,000 - 70,000; Full time

Job summary

An international humanitarian organization is seeking an Operations Manager - Regional to provide remote operational support. The ideal candidate will have over two years of logistics experience in the humanitarian sector, familiarity with NGO procedures, and excellent project management skills. Responsibilities include overseeing procurement processes, monitoring storage logistics, and managing security issues. This position offers a full-time contract with flexible location options and a commitment to diversity and equality.

Qualifications

• At least two years' experience as a logistician in the humanitarian sector.
• Excellent project management skills are essential.
• Familiar with donor procedures and security reporting platforms.

Responsibilities

• Oversee procurement tracking for orders made by mission team.
• Monitor team processes at principal storage point and sub-points.
• Produce incident reports when necessary for security threats.

Skills

Logistics experience

Project management

Familiarity with NGO procedures

English language skills

Knowledge of Arabic

Security reporting familiarity

Governance and compliance understanding

Job description

Position Title: Operations Manager - Regional

Location: Flexible

Duration: One year

Position Type: Full time contract

Reporting to: Head of Operational Support

Start Date: TBC

Closing date for applications: 24 February 2026

The MENTOR Initiative (‘MENTOR’) is a humanitarian organisation specialising in disease control and improving access to healthcare in emergency settings currently across countries in Africa, the Middle East, and South America. MENTOR is the leading organisation dedicated to the control of malaria and other vector-borne diseases in complex, challenging settings.

MENTOR delivers large scale disease control interventions working with communities affected by humanitarian emergencies caused by conflict and natural disasters. We also help build the technical and operational capacity of local and international partners to incorporate medium- and long-term disease control systems into their operations and country strategy.

MENTOR is recruiting for a new role to provide remote operational support to a specific MENTOR regional team as they carry out a large-scale distribution of medical supplies throughout the whole the country.

Job requirements

• At least two-years experience as a logistician in the humanitarian sector
• Familiar with NGO working environments and standard procedures
• Familiar with donor procedures
• Language: English; knowledge of Arabic would be an advantage
• Familiar with security reporting platforms
• Understanding of governance and compliance
• Excellent project management skills

Apply via LinkedIn or send your CV, letter of motivation and details of three referees (including your most recent employer) to: [e-mail]

Responsibilities of the post include

Procurement and supply chain

• Oversee procurement tracking for orders made by mission team, using spreadsheets which can be presented to line manager regularly.
• Instigate procurement orders when required.
• Ensure timely delivery of procured items, liaising with shipping and storage companies to ensure onward movement to the correct location.

Field Logistics

• Monitor team processes at principal storage point in country, and at storage sub-points, to include documentation checks relating to contractual obligations, inventories, stock in and stock out procedures.
• Monitor onward movement of supplies to distribution points, to include checks on transport contracts, knowledge of threat environment, loading and unloading procedures.
• Provide regular updates on stock holdings at storage points.

Security

• Monitor security threats on proprietary platforms and share information, when appropriate, to field teams.
• Produce incident reports when necessary, ensuring compliance with organisational and donor incident protocols.

Other

• Other tasks as directed by Head of Operational Support, if necessary.

The MENTOR Initiative is an equal opportunity employer and values diversity in the organisation. We ensure the constant non-discrimination throughout the recruitment process.

The MENTOR Initiative is committed to promoting diversity and gender equality and strongly encourages candidates from under-represented backgrounds to apply.

The MENTOR Initiative applies a zero-tolerance approach to sexual exploitation, abuse, mistreatment or harassment, and other types of unethical behaviour including fraud.

The MENTOR Initiative will contact previous employers of applicants to determine if they have any history of violating international standards and codes of conduct relating to such matters.