Operations Manager

AWP Safety; Santa Ana (CA); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Health insurance (medical)

Dental plan

Life insurance

Long-term disability

HSA / FSA

401(k)

PTO & holidays

Job summary

AWP Safety is seeking an Operations Manager to lead the West Division, overseeing 25–50 employees, directing safety initiatives, and ensuring customer satisfaction. The role emphasizes leadership, staffing, and compliance in a fast-growing national safety services company.

Compensation includes $85k–$95k annually plus 7% AIP and a company vehicle; comprehensive benefits cover medical, dental, life, LTD, 401(k), PTO, and holidays. Equal opportunity employer.

Qualifications

• 5–10 years of management experience.
• Strong leadership with excellent communication and coaching abilities.
• Proficiency with Microsoft Office and CRM systems.
• Experience managing P&L.
• Lean Manufacturing or Six Sigma preferred.
• Proven business development experience (top and bottom line).
• Experience developing high-performing teams.
• Brand development capabilities.
• Ability to build/maintain customer relationships.
• Capable of developing and executing business plans.
• Commitment to safe workplace practices.
• Valid driver’s license and clean driving record.

Responsibilities

• Develop and implement strategies to create and maintain safe work practices.
• Manage a team of 25–50 employees.
• Ensure compliance with Company, Local, State, and Federal safety regulations.
• Protect employees, customers, and assets by enforcing safe work practices.
• Lead team building through effective leadership and communication.
• Forecast staffing needs using site and organizational data.
• Investigate incidents and develop preventative measures.
• Expert in work zone setup/design and professional flagging.
• Maintain credentials for traffic control and safety supervision.
• Participate in recruiting and hiring with HR.
• Conduct new hire orientation and ongoing training.
• Facilitate safety and committee meetings.
• Audit asset, employee, and time usage for projects.
• Address customer service issues promptly and maintain service quality.
• Grow company presence and identify expansion opportunities.
• Train employees to reduce turnover and labor costs.
• Manage daily payroll, timekeeping, benefits, scheduling, and issues.

Skills

Leadership

Communication

Coaching

P&L

Lean/Six Sigma

Business development

Team building

Customer relationships

Business planning

Safety

Driver's license

CRM

MS Office

Education

Bachelor's degree preferred

Associate degree preferred

Tools

CRM

Microsoft Office

Job description

Company Description

Based in Northeast Ohio, AWP Safety, is a rapidly growing national safety services provider committed to protecting our customers’ people, business, and time. AWP is America’s Traffic Control Leader, representing nearly every major public utility: electric, gas and telecommunications.

Company Description

Based in Northeast Ohio, AWP Safety, is a rapidly growing national safety services provider committed to protecting our customers’ people, business, and time. AWP is America’s Traffic Control Leader, representing nearly every major public utility: electric, gas and telecommunications.
AWP Safety has been the leading provider and innovator of traffic control solutions since our inception in 1993. Our main goal is to improve processes by continually establishing best practices for productivity and cost effectiveness. Driving added value to our customers through the talented execution of our employees and the pursuit of providing extraordinary service for our customers is what has built our company and its national reputation for integrity.

Job Description

The Operations Manager position is a key management role and will assist the Branch Manager for the West Division. The Operations Manager will provide leadership and implementation of core values and our overall mission of protecting our customers’ people, business, and time. This position will be responsible for the management and ongoing development of employees at the facility. They will also lead safety initiatives by protecting employees, customers, and assets while also supervising and managing safe work environments and verifying customer needs are being met at the highest level of satisfaction. The management team at AWP is instrumental in achieving success through team building, recruitment strategies, and promoting ongoing relationships with both internal and external clients.

Key Responsibilities

• Develop and implement strategies to create and maintain safe work practices.
• Manage a team of 25-50 employees.
• Ensure compliance with Company, Local, State, and Federal safety regulations.
• Protect employees, customers, and assets from losses, injuries, and accidents by enforcing safe work practices.
• Foster team building through effective leadership and regular communication.
• Utilize site and organizational data for workforce forecasting to predict staffing needs.
• Prevent accidents and other safety exposures by investigating causes and developing preventative measures.
• Become an expert in work zone setup/design and professional flagging.
• Maintain traffic control, safety, and supervisor credentials.
• Participate in recruiting and hiring strategies in collaboration with Human Resources.
• Conduct new hire orientation and ongoing training.
• Facilitate safety and committee meetings.
• Track and audit the usage of assets, employees, and time for projects.
• Address customer service issues promptly and efficiently while providing the highest level of service.
• Solidify the company's presence in the service area and identify growth opportunities.
• Invest in the training of new and current employees to reduce turnover, promote efficiency, and reduce labor costs.
• Manage daily employee issues including payroll, timekeeping, benefits, time off requests, scheduling, and customer issues.
• Understand and adhere to a collective bargaining agreement.
• Perform all other duties as assigned.

Qualifications

• Associate or bachelor's degree is preferred but not required.
• 5-10 years of management experience is essential.
• Strong leadership skills with excellent communication and coaching abilities.
• Exceptional motivation and organizational skills.
• Intermediate computer proficiency, including Microsoft Office products and customer relationship management systems.
• Experience in managing profit and loss (P&L).
• Preferred experience in process improvement methodologies such as Lean Manufacturing or Six Sigma.
• Proven experience in business development, both top and bottom line.
• Significant experience in developing high-performing teams.
• A proactive approach to brand development.
• Strong ability to build and maintain customer relationships.
• Capability to develop and execute business plans.
• Commitment to adhering to and promoting safe workplace practice.
• Must maintain a current, valid driver's license and a clean driving record, free of suspension or revocation. (Any position that requires the individual to drive an AWP vehicle and/or be present at an AWP worksite for any reason is considered a safety sensitive position).

Compensation: $85k-$95K + 7% AIP & Company Vehicle

Additional Information

• Comprehensive benefits package including three medical plan options and two dental plan options, along with additional benefits such as Legal and Identity Shield, Accident, and Critical Illness coverage.
• Eligibility for benefits starts on the 1st of the month following your hire date.
• Company-paid life insurance coverage.
• Company-paid long-term disability (LTD) insurance.
• Availability of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
• Participation in the 401(k) retirement plan.
• Paid Time Off (PTO) and paid holidays.

AWPSafety is anEqual Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, sex, sexual orientation, gender identity.

AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, creed, age, national origin, ancestry, sex, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, protected veteran status, disability, or any other status protected by applicable federal, state, or local law.