Operations Manager

Jobfu; San Fernando (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401k with employer contributions

Paid holidays

Paid time off

Tuition reimbursement

Potential variable pay opportunities

Job summary

BrightView Landscapes, LLC in San Fernando, CA is seeking an Operations Manager to oversee day-to-day branch operations, drive efficiency, safety and compliance, manage staff and workflows, and partner with departments to meet financial and operational targets while delivering excellent customer service.

Responsibilities include leading teams, forecasting labor, optimizing procurement and inventory, and reporting KPIs using BrightPath, Power BI and other systems, with a focus on continuous

Qualifications

• Associate/bachelor in landscape or business field or equivalent service-industry experience.
• 7+ years in construction/landscaping; 2–3 years in management.
• Pesticide/fertilizer license preferred.
• Proficient with MS Office and company systems such as FSM/BrightPath.
• Experience with mobile apps and field tech usage.
• Ability to thrive in a fast-paced environment and lead teams.
• English with Spanish preferred; strong communication skills.
• Demonstrated teamwork and leadership capabilities.

Responsibilities

• Oversee day-to-day branch operations, ensuring efficiency and safety.
• Supervise, train, and develop staff; conduct evaluations.
• Execute weekly/monthly labor forecasting; manage resources.
• Source products and manage inventory; ensure timely deliveries.
• Ensure compliance with regulations and safety standards.
• Track KPIs; report operational challenges to Branch Manager daily.
• Utilize BrightPath, Power BI, Leadr, and other tools for decisions.
• Maintain high customer service standards and jobsite quality.
• Lead operational projects; ensure timely delivery within scope.
• Plan staffing, equipment, and technology; ensure capacity.
• Collaborate with internal/external partners on operational excellence.

Skills

Leadership

Communication

Bilingual (English/Spanish)

Team collaboration

Problem solving

Education

Associate’s or Bachelor's degree in landscape or business field

7+ years in construction/landscaping

2–3 years management experience

Qualified Applicator License preferred

MS Office & systems experience (FSM, BrightPath, MFP/WAR)

Experience with mobile apps

Strong written/oral communication

Team-oriented leadership

Tools

BrightPath

Power BI

Leadr

FSM

MFP/WAR calls

Job description

Operations Manager

San Fernando, CA, US

USD 70,304–90,000

Job Summary: The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring efficiency and safety. This role manages staff, resources, and workflows to achieve financial and operational targets while maintaining compliance with company policies. The Operations Manager drives continuous improvement, fosters collaboration between departments, and ensures that operations support excellent customer service.

Duties and Responsibilities

• Process Improvement and Efficiency: Analyze operational processes and workflows, identify inefficiencies, and implement changes to enhance productivity, quality, and cost-effectiveness
• Team Leadership and Development: Supervise, train, and develop staff, conduct performance evaluations, foster a positive work environment, and address team issues promptly
• Forecasting and Labor Management: Execute weekly and monthly labor planner, monitor expenses, allocate resources efficiently, and ensure the branch operates within forecasted labor hours/dollars/percents to meet financial targets
• Procurement and Inventory Management: Source products from preferred vendors, manage inventory levels to meet demand without overstocking, facilitate equipment tracking and preventive maintenance, and ensure timely vendor deliveries
• Safety, Compliance and Risk Management: Ensure operations comply with industry regulations, enforce company safety standards, identify potential risks and implement strategies to mitigate, execute compliance processes (e.g., Stretch & Flex, Gate Check, ETC), conduct audits, and maintain accurate safety documentation
• Reporting and Performance Metrics: Track and report KPIs to track operational performance, report operational challenges to the Branch Manager daily, leverage company systems and tools such as BrightPath, Power BI, Leadr, Field Management Systems, and Estimating (CPQ) to inform data-driven decisions and drive continuous improvement
• Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction and jobsite quality, address operational issues, and implement processes to improve customer experience
• Project Management: Lead and coordinate operational projects, ensuring work is delivered on time, within scope, and aligned with branch growth and operational goals
• Resource Planning: Oversee staffing, equipment, and technology allocation; anticipate forecast operational needs; plan for future resource requirements; and ensure sufficient capacity to meet demand
• Collaboration and Communication: Partner with internal branch departments (Office Admin, Operations, Sales, Account Management) and external vendors/clients to support smooth operations and communicate/execute operational excellence strategies in partnership with the Director of Operations

Education and Experience

• Associate’s or Bachelor’s degree in a landscape or business-related field, or equivalent experience in a service-based industry
• Minimum 7 years of experience in the construction or landscaping industry
• Minimum 2-3 years of management experience within the landscape or service industry
• Qualified Applicator License (Pesticide or Fertilizer) preferred
• Working knowledge of Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, as well as company systems such as FSM, BrightPath, and MFP/WAR calls.
• Experience with mobile applications, including retrieving email, accessing and using mobile applications, taking, and sharing pictures
• Proven ability to perform effectively in a fast-paced, dynamic, and evolving work environment.
• Bilingual in English and Spanish preferred
• Effective written and oral communication skills
• Ability to create and foster a team-oriented environment

Physical Demands/Requirements

• Ability to walk, bend, twist, and carry up to 50lbs
• Ability to traverse uneven surfaces on job sites for quality checks and inspections
• Must be able to travel within the branch territory to visit designated client properties

Work Environment

Field-based role; will have regular office work

Benefits

BrightView offers a suite or health, wellness, and financial benefits to full-time team members.

• medical, dental, and vision insurance
• ancillary and voluntary products
• a 401k savings plan with employer contributions
• 6 to 9 company paid holidays per year
• paid time off for vacation and/or sick leave
• tuition reimbursement
• potential variable pay opportunities based on position and performance

A detailed benefits package will be provided during the interview process.

EEO Statement

BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.

This job description is subject to change at any time.