Operations Manager

Motion Industries; San Diego (CA); On-site; USD 52,000 - 100,000; Full time

Job summary

Motion Industries is seeking an Operations Manager to develop, manage, and deliver support services for the sales force at the San Diego branch.

You will supervise sales support activities, train staff, handle orders, pricing, and collections, and manage branch inventory to meet annual turn goals.

Qualifications

• High school diploma or GED with 5+ years in sales support or branch operations.
• Strong communication, leadership, and customer service skills.
• Experience with budgeting, invoicing, and pricing policies.

Responsibilities

• Maintains all sales support activities at the branch.
• Trains sales staff on sales-related systems, databases, and processes.
• Provides customer support including order processing, shortages, delivery dates, and price changes.
• Implements and maintains pricing per established policies.
• Manages collections process and outstanding invoices.
• Responsible for accounts payable, expenses, inventory, freight invoices, and debits.
• Prepares reports on customer inquiries, sales trends, complaints, delivery or service problems.
• Assists customers and suppliers to resolve order problems.
• Manages inventory to meet annual turn goals.
• May fill in for other lower-level roles in the branch.
• Performs other duties as assigned.

Skills

Microsoft Office

Communication skills

Leadership

Financial calculations

Project management

Interpersonal skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Overview

Location: San Diego, CA, USA

Employment type: Full time

Position: Operations Manager

Summary: The Operations Manager develops, manages, and delivers support services to our sales force. This role is responsible for the administrative services of sales and acts as liaison between customers, our sales force, and distribution.

Compensation

Compensation: $52K-$100K

Note: This range is not a guarantee of compensation or salary. Final offer amount may vary based on factors including but not limited to experience and geographic location. The total rewards package may include components beyond base compensation.

Job Duties

• Maintains all sales support activities at the branch.
• Trains sales staff on sales-related systems, databases, and associated processes.
• Provides customer support including order processing, advising customers of product shortages, expected delivery dates, and price changes.
• Implements and maintains pricing per established policies.
• Manages collections process and maintains overall responsibility for outstanding invoices.
• Responsible for all accounts payable activities within the branch including expense, inventory and freight invoices, and debit memos.
• Prepares reports related to customer inquiries, sales trends, customer complaints, delivery, or service problems.
• Assists customers and suppliers to resolve order problems.
• Manages inventory for the branch, including day-to-day maintenance of inventory levels through replenishing stock to meet annual turn goals.
• May fill in for other lower-level roles within the branch.
• Performs other duties as assigned.

Education & Experience

Typically requires a high school diploma or GED and five (5) or more years of related experience or an equivalent combination.

Knowledge, Skills & Abilities

• Proficient in Microsoft Office.
• Excellent communication and presentation skills to all levels of employees.
• Industry and sales experience preferred.
• Ability to perform financial calculations and generate reports.
• Demonstrated people and leadership skills with a record of achieving positive business results.
• Ability to manage multiple responsibilities and projects.
• Professional, self-motivated employee with excellent interpersonal skills.
• Exemplary work ethic and decision-making ability.

Physical Demands

May be required to be on-call at nights or weekends, depending on need.

Licenses & Certifications

Excellent driving record preferred. All company vehicles are subject to continuous video monitoring.

Supervisory Responsibility

5-10 Direct Reports; 0-5 Direct Reports

Budget Responsibility

Yes

Company Information

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Disclaimer

This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time.

Not the right fit? If you are interested in future opportunities, consider joining our Talent Community or creating an account to set up email alerts when new job postings meet your interests.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, veteran status, or any other protected characteristic. GPC recruits, hires, trains, promotes, assigns, transfers, and terminates employees based on ability, achievement, experience, conduct, and other legitimate business reasons.

Note: Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination may be required before or on the start date.