Operations Manager

Low Country Lubricants LLC; Pooler (GA); On-site; USD 65,000 - 95,000; Full time

Job summary

Low Country Lubricants LLC in Pooler, GA is seeking a hands-on Operations Manager to lead daily operations, improve systems, and develop people as the company grows.

This role acts as ownership's right hand, building structure, accountability, and operational discipline, while driving customer service excellence and profitability.

Qualifications

• 5+ years of experience in operations, logistics, or warehouse management
• Experience leading people and processes
• Ability to drive accountability and improve operational performance
• Strong organizational and problem-solving skills
• Proficiency with Microsoft 365 and office software
• Valid driver's license with an acceptable MVR
• Experience in a family-owned or small business environment is a plus

Responsibilities

• Oversee daily operations and warehouse readiness
• Act as ownership's right hand when leadership is unavailable
• Develop people and improve systems for scalable growth
• Ensure exceptional customer service and timely orders
• Create SOPs and standard processes
• Coordinate with drivers and shipping partners
• Manage office administration and reporting

Skills

Operations leadership

Logistics

Inventory control

Process improvement

Problem-solving

Decision-making

Communication

Team leadership

Customer service

Tools

Microsoft 365

Outlook

Excel

Word

Teams

Job description

Low Country Lubricants is a growing family-owned lubricant and industrial products distributor serving customers throughout Coastal Georgia and the Lowcountry.

We are seeking a hands-on Operations Manager to lead daily operations, strengthen internal systems, develop people, improve processes, and make a direct impact on a growing company.

The Operations Manager serves as ownership’s right hand, ensuring smooth daily operations while helping build the structure, accountability, and operational discipline needed to support continued growth. This individual will act as the operational leader and primary point of accountability when ownership is out of the office.

Veterans, transitioning military personnel, and candidates with logistics, supply chain, transportation, inventory management, maintenance leadership, warehouse leadership, or operations management experience are strongly encouraged to apply.

Position Summary

The Operations Manager oversees warehouse operations, inventory management, shipping and receiving, order fulfillment, customer service, office administration, and team coordination while working directly with ownership.

This role is critical to the company’s growth and success. The ideal candidate takes ownership of operations, leads by example, develops people, improves systems, and drives accountability across the organization.

The successful candidate continuously identifies opportunities to improve efficiency, strengthen processes, support growth, and deliver exceptional customer service.

What Makes This Opportunity Different?

• Direct access to ownership
• Significant autonomy and decision-making authority
• Opportunity to build systems, develop people, and improve processes
• Visible impact on company growth, profitability, and customer satisfaction
• Family-owned culture with less bureaucracy and faster decision-making
• Leadership role with long-term growth potential
• Opportunity to grow with a company that rewards initiative, leadership, and results

Primary Responsibilities

Business Operations Leadership

• Oversee daily operations and maintain smooth business flow
• Serve as the operational decision-maker when ownership is unavailable
• Take ownership of daily execution, accountability, and follow-through across the business
• Uphold high standards for customer service, professionalism, urgency, and accountability
• Proactively identify challenges, solve problems, and implement improvements before they impact customers or operations
• Identify opportunities to improve efficiency, organization, profitability, and customer satisfaction

Warehouse & Inventory Management

• Maintain ownership of warehouse standards, organization, inventory accuracy, and operational readiness
• Receive shipments and verify products against purchase orders and bills of lading
• Document discrepancies, shortages, damages, and receiving issues
• Conduct cycle counts, inventory audits, and follow-up activities
• Improve inventory control processes and warehouse procedures
• Maintain a clean, organized, safe, and efficient warehouse environment
• Safely operate forklifts and material-handling equipment while promoting safe operating practices throughout the organization
• Establish and enforce inventory control procedures that support accuracy, accountability, and operational efficiency
• Pick, pack, and prepare customer orders for delivery or shipment
• Coordinate fulfillment with drivers and shipping partners
• Process UPS and freight shipments
• Monitor order status and ensure timely delivery
• Maintain accurate shipping, receiving, and logistics records
• Answer customer calls and assist walk-in customers
• Support product selection, purchases, and outside sales activities
• Develop product knowledge and understand customer applications
• Build customer relationships through prompt, professional service
• Help identify customer needs, sales opportunities, and service improvements

Office Administration

• Process transactions in Intuit
• Maintain customer and vendor records
• Create and manage operational reports using Excel
• Manage communications through Microsoft 365, including Outlook, Excel, Word, and Teams
• Assist ownership with reporting, follow-up, planning, and administrative coordination

Leadership & Process Improvement

• Develop, implement, and maintain Standard Operating Procedures (SOPs)
• Create efficient workflows, performance expectations, and accountability systems
• Train, coach, and develop employees on procedures, safety expectations, equipment operation, and best practices
• Support onboarding and development of new team members
• Lead and support drivers, warehouse personnel, and support staff
• Promote a culture of ownership, urgency, teamwork, accountability, and continuous improvement

Qualifications

Required

• 5+ years of experience in operations, logistics, inventory control, warehouse management, distribution, transportation, military logistics, or a related field
• Experience leading people, processes, and results
• Demonstrated ability to lead by example, drive accountability, and improve operational performance
• Strong organizational, problem-solving, and decision-making skills
• Experience with inventory control, warehouse operations, receiving procedures, and shipping documentation
• Experience safely operating forklifts and other material-handling equipment
• Proficiency with Microsoft 365, including Outlook, Excel, Word, and Teams
• Excellent communication and customer service skills
• Ability to work independently, prioritize competing responsibilities, and perform effectively in a fast-paced environment
• Valid driver's license with an acceptable Motor Vehicle Record (MVR)

Preferred

• Small business operations, supervisory, or management experience
• Industry experience in lubricants, industrial products, automotive, heavy equipment, transportation, agriculture, or distribution
• Experience creating procedures, training materials, or process-improvement initiatives

Who Will Be Successful in This Role?

The ideal candidate:

• Takes ownership, solves problems, and follows through
• Creates order, improves systems, and values accountability
• Leads a small team while remaining hands-on and engaged
• Sets a high standard for urgency, professionalism, and execution
• Identifies issues proactively and takes initiative to improve operations
• Develops people, provides coaching, and helps team members succeed
• Works comfortably across office, warehouse, and customer-facing environments
• Learns products quickly and pays attention to detail
• Builds strong customer relationships and supports long-term company growth
• Thrives in a fast-paced environment where priorities can change quickly
• Wants to grow with a company that rewards initiative, leadership, and results

Why Low Country Lubricants

Grow with a Local Company That's Built to Serve

Build your career with a team that values reliability, initiative, customer service, and long-term growth.

Family-Owned

Work in a close-knit environment with direct access to company leadership.

Strong performers can take on greater responsibility and advance as the company grows.

Customer Focused

Be part of a team helping commercial and industrial customers stay productive every day.

Ready to Join the Team?

Take the next step and submit your information for consideration.