Operations Manager

Commerce Services; Philadelphia (Philadelphia County); Presencial; USD 85.000 - 110.000; Tempo integral

Resumo da vaga

Commerce Services in Philadelphia seeks an Operations Manager to lead terminal operations, directing labor and coordinating with Operations on scheduling and pricing of services.

You will monitor the truck queue, uphold safety standards, and resolve personnel issues while coordinating with internal departments and government agencies as required. A TWIC card is required, and occasional holiday or weekend shifts may be needed.

Qualificações

• Excellent customer service, communication, and organizational skills.
• Strong attention to detail.
• Able to solve problems, see tasks through to completion.
• Team player with ability to supervise unionized staff.
• Able to obtain a TWIC card and learn in-house systems.

Responsabilidades

• Direct and supervise labor throughout the terminal.
• Coordinate with Operations to assist scheduling and pricing of terminal services.
• Monitor truck queue and terminal traffic to meet safety and productivity standards.
• Resolve personnel issues as they arise.
• Coordinate with internal departments and government agencies as required.

Conhecimentos

Customer service

Communication

Organizational skills

Problem solving

Leadership

Supervise unionized workers

Ferramentas

Word

Excel

Outlook

Descrição da vaga

Job Description & Duties:

A growing stevedore and terminal operating company is seeking a highly motivated individual to work as a Operations Manager. Successful candidate must be able to work in a fast paced, drug free environment. Candidate will have to direct and supervise labor throughout the terminal. Candidate will also coordinate with Operations to assist with scheduling and pricing of various terminal services. Candidate will monitor truck queue and terminal traffic in order to meet all safety and productivity standards, and assist to resolve personnel issues when they arise. Candidate will also coordinate with other internal Company Departments, as well as Governmental Agencies, when required.

Individuals should possess the following qualities:

• Excellent customer service, communication, and organizational skills.
• Strong attention to detail.
• Ability to solve problems, look ahead to avoid problems, and follow work through to completion.
• Must be a team player with a positive attitude and have the ability to supervise and direct groups of unionized individuals.
• Must be able to assume a leadership role, work independently, and participate in an established safety program.
• Ability to coordinate with internal departments, customers and their agents, and vendors.
• Good correspondence and computer skills (Word, Excel, Outlook, etc.) with the ability to learn in-house network.
• Ability to work the occasional Holiday or weekend shift when required.
• Must be able to obtain a “TWIC” card.
• Experience with Terminal Operating Systems a plus.