Operations Manager

NYU Langone Hospitals; New York (NY); On-site; USD 85,000 - 119,000; Full time

Job summary

NYU Langone Health is seeking an Operations Manager for NYU Grossman School of Medicine. The role oversees all divisions, supports education, research, administration and clinical activities, and enhances funding strategies with performance measures for sound decision making.

The ideal candidate has a Bachelor’s in Business or Health Administration with 5+ years in an academic medical center, plus excellent communication skills. A Master’s in related fields is preferred.

Qualifications

• Minimum Qualifications: Bachelors Degree in Business, Health Administration or related field with 5 years of progressive leadership experience in an academic medical center.
• Excellent communication skills are essential to interface effectively with diverse internal and external groups and committees.
• Preferred Qualifications: Masters Degree in Health Administration, Business Administration, Public Health, or similar field.

Responsibilities

• Operational Oversight: Ensure timely communication of key departmental events and plan/execute events that support mission areas.
• Staff and Support: Assist onboarding across mission areas and support Physician leaders.
• Budget and Finance: Track budget, revenue, and costs; manage departmental costs and reports; ensure reimbursements are tracked.
• Projects & Strategic Initiatives: Lead cross-functional initiatives; support strategic planning on staffing models, scalability and space needs.

Skills

Leadership

Communication

Education

Bachelor’s Degree in Business, Health Administration or related field

Master’s Degree in Health Administration, Business Administration, Public Health, or similar field

Job description

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.
For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X and Instagram.

Position Summary:

We have an exciting opportunity to join our team as a Operations Manager. Oversees the operational management of all divisions within the department. Supports core operational function for all mission areas including education, research, administration, and clinic. Provides administrative support to the Chair, Vice Chairs, Chiefs, Assistant Director, Department Administrator and Attending Physicians on developing and monitoring projects and key departmental events. Develops strategies to ensure optimization of funding and financial support for professional activities. Define aim, objective, metrics, and process measures to implement management controls and reporting procedures to ensure that the department has up to date situational awareness of all core issues and operating data pertinent to sound decision making. Develops and manages best-practices and tools for performance improvement plan execution and management. Identifies and manages performance improvement dependencies and critical path issues. Develops or assists in the development of work plans, task sequencing, and runs test cases to evaluate the extent of how tasks may be performed concurrently.

Job Responsibilities:

Operational Oversight:

• Ensure timely communication and dissemination of key departmental events
• Plan and execute events that support mission areas

Staff and Support:

• Support onboarding efforts for across mission areas
• Support key Physician leaders such as Vice Chairs and Chiefs

Budget and Finance:

• Track budget, revenue, and costs across key accounts
• Manage departmental costs and reports
• Ensure reimbursements and payments are tracked and completed timely

Projects & Strategic Initiatives

• Lead or sponsor cross-functional initiatives related to Departmental priorities
• Support strategic planning related to offshore staffing models, scalability, and long-term sustainability
• Support Space and Facilities needs including organizing team layouts, assign lab and office spaces, and plan upgrades

Minimum Qualifications:

To qualify you must have a Minimum Qualifications: Bachelors Degree in Business, Health Administration or related field with a minimum of 5 years of progressive leadership experience in an academic medical center; or equivalent combination of education and experience. Successful candidate must have a thorough understanding of the management of an academic clinical department including the management of a physician group practice. Excellent communication skills are essential to interface effectively with diverse internal and external professional groups and committees.

Preferred Qualifications:

Masters Degree in Health Administration, Business Administration, Public Health, or similar field preferred.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

View Know Your Rights: Workplace discrimination is illegal.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $84,577.93 - $119,246.40 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here.