Operations Manager

The New York Times Company; New York (NY); Hybrid; USD 85,000 - 100,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) plan with company match

Employee stock purchase plan

Paid vacation

Paid sick days

Paid parental leave

Tuition reimbursement

Professional development programs

Job summary

The New York Times Company is seeking an Operations Manager to join our Newsroom Operations team in a hybrid role. You will support editors during breaking news, plan culture-building activities, and manage expenses, payroll timebanks, and vendor payments to keep the newsroom running smoothly.

You will report to a senior manager of Newsroom Operations and coordinate with facilities, HR, and recruiting across multiple desks, with a focus on timely, accurate operations and independence in

Qualifications

• 3+ years in an operational or administrative role with deadline-driven responsibilities.
• Ability to handle confidential information with professional judgment.
• Flexible, energetic attitude and a sense of urgency in a fast-paced newsroom.

Responsibilities

• Support editors during breaking news and timely events to ensure editors have what they need.
• Plan and execute culture-building activities for on- and off-site departments.
• Manage staff expenses in Workday and coordinate with payroll on timebanks and cost centers.
• Oversee departmental accounts payable/receivable and vendor management.
• Coordinate moves with Facilities and HR to support staffing and onboarding.
• Facilitate Workday onboarding, training and equipment provisioning.
• Track and control departmental expenses including capital and vendor spend.
• Organize events and on-site tasks to ensure proper setup and execution.
• Demonstrate commitment to journalistic independence and NYT mission.

Skills

Operational experience

Deadline-driven

Professional discretion

Cross-functional collaboration

Team coordination (100+ staff)

Education

Bachelor's degree

Tools

Workday

Zip

G-Suite

Job description

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for.

The Role

The New York Times is looking for someone to join our Newsroom Operations team. We are looking for someone who can handle the demands of a fast-paced news environment and can work under sometimes ambiguous circumstances.

The Operations Manager will work with Shows and Visuals, but also assist other departments at the center of visual journalism at The Times. The work of these journalists — along with visual efforts across the newsroom — is a pillar of our reporting that has a large and engaged audience. You will help support these journalists with a variety of daily responsibilities and short- and long-term projects and coordinate with this group's other operations managers. You will be responsible for ensuring that day-to-day on-site operational tasks are completed in a timely manner to support the needs of department managers and staff.

The Operations Manager's work is critical in supporting the journalism produced at The New York Times and all tasks, whether daily, weekly or one-off are greatly valued. You will report to a senior manager of Newsroom Operations.

This role will be Hybrid, with a required in-office presence of 4 days a week. The schedule of these 4 days can fluctuate based on the needs of the desks, and during some peak news cycles, you may be required to be on site for 5 days during those weeks.

Responsibilities

• Support editors during breaking news and timely news events, ensuring that our journalists have what they need to work
• Coordinate, and help plan and execute culture-building activities for the departments held both on and off site
• Manage and approve staff expenses in Workday, communicating and observing policy limits, correcting categorizations and cost centers
• Manage work and vacation schedules, maintain accurate time banks in Workday and work with Payroll to verify timebanks for transfers, departures and annual payouts
• Oversee accounts payable and account receivable for the department
• Be a move coordinator, working with Facilities and other departments on internal desk moves/assignments
• Work with HR and Recruiting teams to assist with position management transactions
• Facilitate Workday management, including onboarding new employees and helping them to get the training, equipment and information they need
• Purchase supplies and equipment, keep track of all departmental expenses, including capital spending and outside vendor spending
• Work in Zip for independent contractor onboarding, sourcing events and purchasing
• Manage and pay freelancers and vendors
• Hands-on management of a variety of tasks that come up: troubleshooting, assisting producers, visuals teams and editors
• Manage set up of departmental special events, and on-site tasks to ensure events are set up properly
• You will organize, prioritize, multitask and work under deadline pressure
• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world

Basic Qualifications

• 3+ years of experience in an operational or administrative role
• Work under deadline pressure and be accessible after hours or weekends as breaking news demands
• Professional judgment with respect to detail and confidentiality
• High energy working style and optimistic attitude, with a keen sense of urgency
• Able to work with all levels of management and staff in a highly professional manner; ability to manage the various needs of a team of 100+ employees and leaders

Preferred Qualifications

• Bachelor's degree, or equivalent combination of training and experience
• Experience with Workday, Zip and the freelance payment system
• Experience with G-Suite
• Willingness to learn and support the team across all tasks.
• Able to research resources, troubleshoot and solve problems
• Calm under pressure
• Patience and a sense of humor

REQ-020609

Additional Compensation And Benefits

For roles in the U.S., dependent on your role, you may be eligible for variable pay, such as an annual bonus and restricted stock.

• medical, dental and vision benefits
• Flexible Spending Accounts (F.S.A.s)
• a company-matching 401(k) plan
• employee stock purchase plan
• paid vacation
• paid sick days
• paid parental leave
• tuition reimbursement
• professional development programs

For roles outside of the U.S., information on benefits will be provided during the interview process.

The annual base pay range for this role is between:

$85,000 - $100,000 USD

Candidate Use Of GenAI Tools

We’re excited to learn more about you and your experience. To keep our hiring process as fair and authentic as possible, we ask that you submit your own work and not use GenAI tools to generate substantive content during the application and interview process.

If you’re an engineering candidate, we’ll let you know what specific GenAI tools you are permitted to use for your technical assessment.

The New York Times Company is committed to being the world’s best source of independent, reliable and quality journalism. To do so, we embrace a diverse workforce that has a broad range of backgrounds and experiences across our ranks, at all levels of the organization. We encourage people from all backgrounds to apply.

We are an Equal Opportunity Employer and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The U.S. Equal Employment Opportunity Commission (EEOC)’s Know Your Rights Poster is available here.

The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws. Individuals seeking an accommodation for the application or interview process should email [e-mail]. Emails sent for unrelated issues, such as following up on an application, will not receive a response.