Operations Manager

Akima; New Orleans (LA); On-site; USD 85,000 - 110,000; Full time

Job summary

AGS, an Akima company, is a federal security solutions contractor. The Operations Manager will lead security operations in line with federal standards and mission objectives at a U.S. site.

The role requires extensive supervisory experience in law enforcement or security, the ability to manage multi-site teams, and a proven track record in compliance with 10 CFR 1046 and related regulations within a fast-paced, compliance-driven environment.

Qualifications

• Bachelor’s degree or waived with extensive law enforcement, military, or security experience.
• Minimum of 10 years of supervisory or managerial experience in law enforcement, military, or security operations.
• Must meet all medical and physical standards for Security Police Officer I under 10 CFR Appendix A to Subpart B of Part 1046 and all training requirements under 10 CFR Part 1046, Subpart B.
• Professional written and verbal communication skills with strong interpersonal abilities.
• Proficiency in MS Word, Outlook, PowerPoint, and Excel.
• Ability to multi-task, manage conflicting priorities, and meet tight deadlines.
• Working knowledge of Operational Planning and the current Design Basis Threat.
• Experience managing within a fragmented organization (multi-site, multi-shift, or complex structure).

Responsibilities

• Provide direct supervision and leadership to security personnel in accordance with established policies, procedures, and federal regulations.
• Oversee daily security operations, ensuring compliance with medical, physical, and training standards as outlined in 10 CFR Part 1046.
• Support operational planning and coordinate activities aligned with current Design Basis Threat (DBT) requirements.
• Ensure personnel maintain required readiness, training, and performance standards.
• Manage staffing, scheduling, performance evaluations, and personnel development.
• Prepare professional written reports, correspondence, and documentation as needed.
• Engage in conflict resolution, issue escalation, and workforce management.
• Prioritize and manage multiple tasks and deadlines in a dynamic operational environment.
• Support communication and coordination across teams within a fragmented or multi site organizational structure.
• Maintain accurate records, documentation, and administrative oversight, ensuring compliance with legal, regulatory, and organizational requirements.
• Collaborate with leadership to improve operational efficiency, resolve challenges, and support mission objectives.

Skills

Leadership

Supervision

Policy compliance

Regulatory knowledge

Communication

MS Office

Education

Bachelor’s degree in law enforcement or related discipline

Tools

MS Word

Outlook

PowerPoint

Excel

Job description

Operations Manager is responsible for leading and overseeing security operations in alignment with federal standards, organizational policies, and mission objectives. This role requires strong operational leadership, deep knowledge of protective force requirements, and the ability to manage personnel and processes within a complex or fragmented organization. The ideal candidate brings extensive experience in law enforcement, military, or security management, and is capable of operating in a high expectation, compliance driven environment.

position is contingent upon contract award.

Responsibilities

• Provide direct supervision and leadership to security personnel in accordance with established policies, procedures, and federal regulations.
• Oversee daily security operations, ensuring compliance with medical, physical, and training standards as outlined in 10 CFR Part 1046.
• Support operational planning and coordinate activities aligned with current Design Basis Threat (DBT) requirements.
• Ensure personnel maintain required readiness, training, and performance standards.
• Manage staffing, scheduling, performance evaluations, and personnel development.
• Prepare professional written reports, correspondence, and documentation as needed.
• Engage in conflict resolution, issue escalation, and workforce management.
• Prioritize and manage multiple tasks and deadlines in a dynamic operational environment.
• Support communication and coordination across teams within a fragmented or multi site organizational structure.
• Maintain accurate records, documentation, and administrative oversight, ensuring compliance with legal, regulatory, and organizational requirements.
• Collaborate with leadership to improve operational efficiency, resolve challenges, and support mission objectives.

Qualifications

• Bachelor’s degree in law enforcement or a related discipline
• (May be waived with extensive law enforcement, military, and/or security experience.)
• Minimum of 10 years of supervisory or managerial experience in law enforcement, military, or security operations.
• Must meet all medical and physical standards for the Security Police Officer I position under
• 10 CFR Appendix A to Subpart B of Part 1046, and all training requirements under
• 10 CFR Part 1046, Subpart B, Protective Force Personnel.
• Professional written and verbal communication skills with strong interpersonal abilities.
• Proficiency in MS Word, Outlook, PowerPoint, and Excel.
• Ability to multi-task, manage conflicting priorities, and meet tight deadlines.
• Working knowledge of Operational Planning and the current Design Basis Threat.
• Experience managing within a fragmented organization (multi-site, multi-shift, or complex struct.

Job ID

2026-22531

Work Type

On-Site

Company Description

Work Where it Matters

AGS, an Akima company, is not just another federal security solutions contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At AGS, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, AGS provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, AGS delivers the people, equipment, and processes that safeguard federal buildings, military bases, and detention centers while supporting customers’ complex missions.

As an AGS employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.