Operations Manager

Thewonderfulcompany; Mission (TX); On-site; USD 130,000 - 190,000; Full time

Job summary

Thewonderfulcompany seeks a Director of Operations to own daily plant execution and production scheduling, maximizing throughput while balancing quality, maintenance and labor needs.

You will lead cross-functional collaboration, set KPIs, drive Lean/CI initiatives, and ensure HACCP/FSMA, GMP, and safety programs across the facility. Travel up to ~10% may be required.

Qualifications

• Bachelor’s degree or equivalent with significant manufacturing leadership experience.
• 8–10 years of progressive manufacturing experience.
• 5+ years of manufacturing leadership experience.
• Experience managing production operations, employees, budgets and KPIs.
• Strong knowledge of industrial safety, quality systems and manufacturing processes.
• Demonstrated experience improving safety, quality, reliability, productivity and cost.
• Strong analytical, communication and organizational skills.
• Computer literacy: Microsoft Suite, Power BI, etc.
• Willingness to travel domestically and internationally (~10%).

Responsibilities

• Own daily plant execution and production schedule; maximize throughput while balancing quality, maintenance and labor.
• Plan and direct production activities and establish production priorities.
• Develop budget and cost controls, and obtain data regarding parts and equipment ordered.
• Coordinate operations with agriculture/fruit supply, planning, quality, engineering, maintenance, warehouse, logistics and commercial teams.
• Confer with management to establish production KPIs and how they are monitored and reported.
• Lead root-cause analysis and Lean/CI initiatives to reduce losses.
• Partner with maintenance to improve equipment reliability; schedule preventive/predictive maintenance.
• Lead production; develop supervisors; establish accountability and succession planning.

Skills

Manufacturing leadership

Production operations management

Budgets and KPIs

Industrial safety & quality

Data analysis

Communication & organization

Power BI / Microsoft Office

Travel readiness

Education

Bachelor’s degree or equivalent (manufacturing/engineering)

Engineering, Food Science or related degree (preferred)

HACCP/PCQI training (preferred)

Tools

Power BI

Microsoft Office

Excel

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Own daily plant execution and production schedule; maximize throughput while balancing quality, maintenance and labor requirements.
• Plans and directs production activities and establishes production priorities for products in keeping with effective operations and cost factors.
• Develop budget and cost controls, and obtain data regarding types, quantities, specifications, and delivery dates of parts and equipment ordered.
• Coordinate operations with agriculture/fruit supply, planning, quality, engineering, maintenance, warehouse, logistics and commercial teams.
• Confer with management to establish production KPIs and how they are monitored and reported.
• Maximize juice, pulp, oil and other valuable product recovery from incoming fruit; investigate losses and process inefficiencies.
• Reviews and analyzes production, quality control, maintenance, and operational reports to determine causes of nonconformity with product specifications and operating or production problems.
• Develop and implement operating methods and procedures designed to eliminate operating problems and improve product quality. Ensure these methods are documented and trained as per company standards.
• Conducts meetings to resolve or effectively reach a settlement of grievances and refers unresolved grievances to the human resources department.
• Ensure production data is accurately entered into the ERP systems in a timely manner.
• Lead root-cause analysis and improvement projects; eliminate recurring losses and bottlenecks; promote Lean/CI principles.
• Partner with maintenance to improve equipment reliability; prioritize critical work; ensure preventive/predictive maintenance is executed; reduce emergency work.
• Partner with food safety and quality to ensure compliance with internal polices, complete corrective actions in a timely manner, or any other task required to meet GFSI expectations.
• Lead production; develop supervisors; establish accountability and succession planning.
• Establish a strong safety culture; ensure OSHA compliance; enforce LOTO, confined space, chemical/ammonia, PPE and other programs; drive incident investigations and corrective actions.
• Ensure compliance with HACCP/FSMA, sanitation and GMP programs; maintain audit readiness; ensure deviations are properly controlled and documented.
• Be the subject matter expert for teams for the operations aspect of the business, supporting CAPEX, maintenance and FSQA.
• Effectively present operations related projects, initiatives, performance results, and other key updates to business leadership and employees.

NOTE: The Director of Operations, at any time, depending on the needs of the company, could add other duties.

FOOD SAFETY RESPONSIBILITIES

The employee shall be responsible for all reasonable measures and precautions to ensure compliance with 21CFR 117, FSMA, Juice HACCP, GFSI standards and process controls within their department.

SUPERVISORY RESPONSIBILITIES

This job has 2 departments reporting to it, juice processing and feedmill. This position schedules all operations supervisory employees' vacations and work schedules. This position is also required to work out any major employee disputes and perform annual employee evaluations.

Here’s what you’ll bring to the table

Minimum qualifications

• Bachelor's degree or equivalent combination of education and significant manufacturing leadership experience.
• 8-10 years of progressive manufacturing experience.
• 5+ years of manufacturing leadership experience.
• Experience managing production operations, employees, budgets and KPIs.
• Strong knowledge of industrial safety, quality systems and manufacturing processes.
• Demonstrated experience improving safety, quality, reliability, productivity and cost.
• Strong analytical, communication and organizational skills.
• Computer literacy: Microsoft Suite, Power BI, etc.
• Have the ability to travel domestically and internationally. (~10%)

Preferred qualifications

• Engineering, Food Science, Operations or related technical degree.
• 10-15+ years manufacturing experience.
• Previous Plant Manager or Operations Manager experience.
• Food/beverage or citrus processing experience.
• HACCP/PCQI training.
• Lean/Six Sigma training or certification.
• Experience with sanitary processing, CIP and thermal processing.
• Experience managing a facility with refrigeration, boilers, wastewater and other significant utilities.
• Experience with capital projects and plant expansions.
• Bilingual: English/Spanish

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee may be frequently required to stand, walk, use hands to handle or feel, reach with hands and arms, stoop, speak, hear, taste and smell. The employee must frequently