Operations Manager

ASM Research, An Accenture Federal Services Company; Jackson (MS); On-site; USD 145,000 - 159,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, seeks an experienced operations leader to oversee the DHMS program, coordinating with IT, logistics, and security to optimize performance and ensure compliance with USACE policies.

The role requires 8–10 years of government-contract experience, a related Bachelor's degree, and COM certification; PMP or ITIL are preferred. You will mentor staff and drive risk management and continuous improvement.

Qualifications

• Bachelor's degree in IT, Cyber Security, Business, Engineering, Management, or related field.
• 8-10 years of relevant experience, including management experience
• Experience working on government contracts
• COM (Certified Operations Manager) certification

Responsibilities

• Coordinate with IT, logistics, security, and other stakeholders to optimize DHMS program operations
• Ensure compliance with USACE policies; drive continuous improvement initiatives
• Develop and implement effective operational strategies; conduct operational assessments and risk management
• Use management tools for performance analysis; develop operational documentation; apply data security best practices
• Oversee, direct, and mentor subordinate staff; conduct interviews/screenings, onboarding, performance reviews, and corrective actions
• Maintain timekeeping compliance and charge authorization/labor category management
• Build and maintain working relationships with team members, vendors, client, and other departments
• Ensure program activities operate within organizational policy, relevant legislation, and professional standards
• Exercise independent judgment and problem resolution with minimal direct oversight in a demanding government-contract environment

Skills

Leadership

Risk management

Stakeholder coordination

Data security best practices

Problem solving

Analytical thinking

Communication

Multi-tasking

Operational assessments

Education

Bachelor's degree in IT, Cyber Security, Business, Engineering, Management, or related field

Job description

Responsible for overseeing and managing operational activities within the DHMS program, ensuring efficient execution to support organizational goals. Coordinates with IT, logistics, security, and other stakeholders to optimize operations, ensure compliance with USACE policies, and drive continuous improvement. Proven ability to develop and implement effective operational strategies and strong leadership skills are essential. Possesses deep understanding of operational principles and has excellent problem-solving, analytical, communication, and interpersonal skills with the ability to manage multiple tasks effectively. Has significant experienced in operational assessments, risk management, and use of management tools for performance analysis. Proficient in developing operational documentation and knowledgable of data security best practices. Relevant certifications (e.g., COM, PMP) and familiarity with the USACE IT environment and policies are preferred.

Duties

• Coordinate with IT, logistics, security, and other stakeholders to optimize DHMS program operations

• Ensure compliance with USACE policies; drive continuous improvement initiatives

• Develop and implement effective operational strategies; conduct operational assessments and risk management

• Use management tools for performance analysis; develop operational documentation; apply data security best practices

• Oversee, direct, and mentor subordinate staff; conduct interviews/screenings, onboarding, performance reviews, and corrective actions

• Maintain timekeeping compliance and charge authorization/labor category management

• Build and maintain working relationships with team members, vendors, client, and other departments

• Ensure program activities operate within organizational policy, relevant legislation, and professional standards

• Exercise independent judgment and problem resolution with minimal direct oversight in a demanding government-contract environment

Required Qualifications

• Bachelor's degree (IT, Cyber Security, Business, Engineering, Management, or related field)

• 8-10 years of relevant experience, including management experience

• Experience working on government contracts

• COM (Certified Operations Manager) certification

Preferred Qualifications

• PMP or ITIL certification

• Familiarity with the USACE IT environment and policies

• Experience with operational risk management and performance-analysis tools

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

Compensation Ranges

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

$145,000-$159,000

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.