Operations Manager

Green Thumb; Holyoke (MA); On-site; USD 100,000 - 140,000; Full time

Job summary

Green Thumb is seeking an experienced Operations Manager to lead our Holyoke, MA production facility. You will direct daily processes and long-term targets, maximizing safety, compliance, efficiency, productivity and culture on the plant floor, while collaborating with GTI Headquarters to stay ahead of the competition.

The role demands hands-on leadership, deep knowledge of manufacturing operations, and a track record of scaling teams in a fast-paced environment.

Qualifications

• 5+ years of manufacturing management experience supervising 30+ employees.
• Experience with Consumer Packaged Goods (CPG) preferred.
• Strong knowledge of Lean and Six Sigma; certifications a plus.

Responsibilities

• Oversee all strategic planning and vision for facility plant operations for processing, packaging, maintenance, quality and logistics/fulfillment
• Manage facility activities with departmental managers to meet wholesale objectives on time and budget
• Budgeting analysis with GM on efficiency, labor variance, defect rates, cost drivers, volume and capacity planning
• Develop and produce reporting to illustrate business trends
• Maintain company culture aligned with GTI corporate values of accountability, transparency and enjoyment
• Develop and implement rules, regulations, policies, and procedures to GTI’s mission and goals
• Improve skills, knowledge and morale of employees; foster environment
• Implement and maintain facility maintenance program; replace/adjust equipment
• Ensure compliance with local, state, and federal billing or licensing requirements
• On-call and respond to emergencies; cover shifts as needed
• Other duties as assigned

Skills

Management experience

Lean Six Sigma

Strong communication

Team leadership

Education

Bachelor’s Degree in Engineering or Business

Job description

GTI is seeking an experienced Operations Manager to lead our production team in our Holyoke, MA facility. As Operations Manager, you’ll coordinate with on the ground leadership to direct all the daily processes and long-term targets of our production facility in Holyoke, MA. You’ll grind away at the details of managing internal resources to maximize safety, compliance, efficiency, productivity and culture. You’ll also blaze the path toward creating and developing the multilevel professional team inHolyoke, MA, and you’ll work closely with the management team to keep every detail of the facility up to snuff. You will be the one to ensure product quality standards are maintained, complete and accurate orders are processed and delivered, and inventory integrity is maintained. The operational duties are mostly hands‑on and direct in nature and require substantial time be spent on the plant floor working closely and directly with all production employees. A strong leader knows that success is always a joint effort, and the Operations Manager will also excel at working with leadership from GTI Headquarters to help make sure GTI is smoking the competition at every level!

Responsibilities

• Oversee all strategic planning and vision for facility plant operations for processing, packaging, maintenance, quality and logistics/fulfillment
• Manager all facility activities working closely with departmental managers ensuring wholesale objectives are accomplished on time and budget
• Partner with facility General Manager on budgeting; Analysis of facility data,including efficiency metrics, labor variance analysis, defect rates, cost drivers, volume and capacity planning, etc. to make recommendations on optimal quality and efficiency improvements and capital expenditures
• Develop and produce reporting to clearly illustrate the trends of the business
• Manage and maintain a company culture consistent with the culture established at GTI corporate of accountability, transparency and enjoyment
• Participate in developing and implementing rules, regulations, policies, and procedures to advance GTI’s mission, vision, goals and objectives
• Continuously improvethe skills, knowledge and morale of all employees; create an environment where the entire team does the same
• Implement and maintain wholesale facility and equipment preventative maintenance program; replace, or make adjustments to plant facilities and equipment when necessary
• Ensurecompliance with local, state, and federal billing or licensing requirements
• Will berequired to be on-call and to respond to emergency situations at any time.This may include scheduling issues, potentially covering a vacant shift, facility issues and/or human resources requirements
• Other duties as assigned

Working Conditions

• Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil).

Qualifications

• Bachelor’s Degree in Engineering or Business, preferred
• 5+ years of management experience in manufacturing environment; direct management of 30+ individuals in a manufacturing setting required
• Consumer Packaged Good experience preferred
• In-depth knowledge & understanding of Lean, Six Sigma, certifications a plus
• Exposure to horticulture and/or plant science and/or lab processing, a plus
• Can-do attitude and ability to adapt quickly; business is experiencing tremendous growth so previous operational experience in growth environment is substantially preferred
• Adapts and thrives in a demanding, start-up, fast-paced environment
• Superior communication and interpersonal skills (verbal, non-verbal, written), with the ability to build relationships at all levels, both internally and externally
• Possesses a high level of critical thinking
• Operates with a high level of professionalism and integrity, including dealing with confidential information
• Must understand and comply with the rules, regulations, policies, and procedures of GTI
• Must have a solid understanding of the Medical Marijuana laws, rules and regulations set forth by the state; a pursuit to further their understanding and knowledge of the industry and the laws

Additional Requirements

• Must pass any and all required background checks
• Must be and remain compliant with all legal or company regulations for working in the industry

The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance.

Green Thumb Pay Range

$100,000 - $140,000 USD

Voluntary Demographic Questions

For government reporting purposes, we ask candidates to respond to the below race and gender self‑identification survey. Completion of the form is entirelyvoluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Green Thumb’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Although GTI is not a federal contractor and therefore, not under compliance mandates to report on the percentage of its workforce that is comprised of employees with disabilities or Veterans, we provide applicants and employees with a voluntary option to confidentially self‑identify as a person with a disability or a Veteran as a part of our commitment to diversity and inclusion. Identifying yourself as a Veteran or individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self‑identified in the past.