Operations Manager

Misfitsmarket

Hanover (MD)

On-site

USD 75,000 - 80,000

Full time

14 days+

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Benefits offered by this job

Comprehensive medical, dental, and vis

401(k)

Annual Misfits grocery box credit of $

Job summary

Misfits Market is seeking an Operations Manager for our food-based warehouse to lead daily operations, manage scheduling, and drive production improvements. You will oversee cross-functional teams, develop strategic action plans, and balance day-to-day tasks with long-term goals.

The ideal candidate has strong leadership, excellent communication, and deep knowledge of supply-chain best practices. This role requires hands-on leadership and a commitment to safety, quality, and timely delivery.

Qualifications

Leadership experience in warehouse/manufacturing.
Familiarity with regulatory requirements for operating plants.
Ability to adapt to changing priorities, delegate, and manage time efficiently.
Experience conducting root cause analysis investigations.
Experience training others to new processes or procedural updates.
Aptitude for equipment operation and troubleshooting.
Strong team management skills with ability to supervise multiple teams.
Strict adherence to company standards and safety procedures.
Excellent leadership, team building, and people management skills.
Strong interpersonal skills and communication with all levels of management.
Able to analyze problems and strategize for improved outcomes.
Able to stand, bend, squat, and lift up to 50 pounds with or without accommodation.

Responsibilities

Maintain a Safety-First culture in our Fulfillment Center and meet site EH&S metrics.
Oversee day-to-day FC operations, prepare reports, establish KPIs, and provide value-driven feedback.
Lead and motivate large cross-functional teams across receiving, production, inventory control, and shipping.
Champion continuous improvement and ensure adherence to SOPs.
Coordinate with logistics, inventory, and distribution to optimize the supply chain and on-time delivery.
Develop a high-performing site leadership team with clear goals and delegated responsibilities.
Analyze production data to prepare performance reports and drive root-cause investigations.
Maintain strong relationships with HR Business Partners and document administrative records.

Skills

Leadership experience

Root cause analysis

Team management

People management

Regulatory compliance

Problem solving

Communication skills

Lifting 50 lbs

Training others

Equipment troubleshooting

Strategic thinking

Job description

About Misfits Market:

Misfits Market is a mission-driven, high-growth startup dedicated to reducing food waste and making shopping for sustainable, high-quality groceries easier and more affordable. We deliver organic produce, high-quality meats and seafood, plant-based proteins, dairy, bakery, wine, and other grocery items to nearly every zip code in 48 states at up to 30 percent off traditional grocery store prices. In 2022, Misfits Market acquired sustainable e-grocer Imperfect Foods and now leverages its in-house transportation network to deliver directly to consumers with one of the most carbon-efficient grocery delivery models on the market. By tackling inefficiencies in the food system, our passionate and motivated team of problem solvers helps save an average of 500,000 pounds of food per week from waste or lesser outcomes, with an all-time savings of 190+ million pounds of food.

As Misfits we support our customers and mission by embracing our core values of

Prioritizing our Customers

Doing more with less

Thinking Differently

Respecting one another

Moving deliberately and quickly

Taking initiative and delivering

About the Role:

As the Operations Manager in our food-based warehouse, you will be a driving force behind the overall performance and success of daily operations in the facility. You will manage scheduling, oversee daily operations reports, and increase production by providing leadership and developing strategic action plans.

By managing key aspects of the supply chain, you will lead and coordinate various teams to ensure seamless and optimized operations. The ideal candidate will be a strong leader with excellent interpersonal communication skills and strong logical reasoning. The Production Manager balances the day-to-day operations on the warehouse floor, being an agent of change, and supporting the professional development of a large team of individuals.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities:

Maintain a Safety-First culture in our food-based Fulfillment Center (FC). Responsible for meeting site environmental, health, quality & safety performance metrics. Maintains or exceeds the requirements and standards of OSHA, AlB, GMP, HACCP, FSSC, and FDA.
Oversee the day-to-day operations in the FC, driving performance to continuously meet both long- and short-term company goals. Prepare operating reports, establish KPIs, and provide value-driven feedback to direct reports.
Lead and motivate large cross-functional teams, including receiving, production, inventory control, and shipping. Foster a collaborative and high-performance culture to meet or exceed operational goals.
Champion continuous improvement efforts throughout the organization identifying areas of opportunity and implementing new processes to meet business needs. Implements best practices and ensures adherence to standard operating procedures.
Foster effective communication and collaboration among different departments within the warehouse. Coordinate with logistics, inventory, and distribution teams to ensure a cohesive and integrated supply chain. Together, develop and implement strategic plans to achieve on-time delivery, maintain high product quality, and optimize turnover within the warehouse.
Develops a highly effective site leadership team, by applying high standards for selection and continued performance; establishes clear and stretching goals, communicates and delegates key responsibilities, and actively utilizes all performance, development, and career tools, to their full potential.
Analyze production data to prepare and issue performance reports, identifying areas of improvement. Proficient in root cause analysis, with the ability to develop and implement corrective action plans to prevent recurrence of issues.
Build strong professional relationships with their direct reports and site HR Business Partners. Identifies and effectively communicates urgent issues, both internal and external, to site HR as needed and maintains accurate administrative records.

Skills & Qualifications:

Previous leadership experience in a warehouse or manufacturing environment
Familiarity with regulatory requirements for operating plants
An ability to adapt to changing priorities, delegate, and manage time efficiently
Experience conducting root cause analysis investigations
Experience training others to new processes or procedural updates
An aptitude for equipment operation and troubleshooting
Strong team management skills with ability to supervise multiple teams
Experience leading and motivating large teamsStrict adherence to company standards and safety procedures
Excellent leadership, team building, and people management skills
Strong interpersonal skills and communication with all levels of management
Able to analyze problems and strategize for improved outcomes
Excellent conflict-resolution and decision-making abilities
Able to physically stand, bend, squat, and lift up to 50 pounds with or without accommodation