Operations Manager

Foundation Building Materials; Grand Rapids (MI); On-site; USD 56,000 - 65,000; Full time

Benefits offered by this job

Medical/Dental/Vision

HSA / FSA

Life Insurance

AD&D

Critical illness coverage

Legal Insurance

PTO & Holidays

401(k) match

Job summary

Foundation Building Materials (FBM) is seeking an Operations Manager to lead branch performance with a focus on safety, service, and results. You will guide daily operations, support your team, and drive business success in a fast-paced environment.

Reporting to the Branch Manager, this hands-on leadership role requires driving efficiency, managing budgets, and ensuring high-quality delivery of products and services to customers while maintaining confidentiality and compliance.

Qualifications

• Bachelor’s degree in Management or related field or equivalent experience.
• Minimum of 2+ years of management experience.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office products.
• Experience in the building materials industry preferred.

Responsibilities

• Direct and coordinate overall operations to ensure maximum efficiency and cost-effectiveness.
• Plan, develop, and implement operational policies across warehousing, transportation, and customer service.
• Design and manage dispatch systems to improve logistics and workflow.
• Implement operational changes and continuous improvement initiatives.
• Monitor and manage operating budgets for warehouse, manufacturing, and transportation functions.

Skills

Leadership

Communication

Team management

Operations

Microsoft Office

Education

Bachelor’s degree in Management or related field

Job description

About Us

Company Overview

Foundation Building Materials (FBM) is a leading construction materials distribution company serving the commercial and residential construction markets across United States and Canada. In conjunction with Unified Door & Hardware Group (UDHG), a premier provider of commercial door, frame, and hardware solutions, FBM supports a broad range of construction and architectural projects nationwide.

Together, FBM and UDHG’s 8,000+ Team Members are committed to operational excellence, innovation, and employee development. By combining scale, specialty expertise, and a customer-first mindset, we deliver high-quality products and services to contractors, builders, and project teams across diverse markets. As the organization continues to grow and evolve, we are investing in strong, forward-thinking talent to support our long-term success.

Overview

Position Overview

At Foundation Building Materials (FBM), Operations Managers are key to smooth, efficient branch performance. With a focus on safety, service, and results, you’ll lead daily operations, support your team, and drive business success. If you're a hands-on leader who thrives in a fast-paced environment, this is your opportunity to grow with a company that values hard work and dedication.

Responsibilities and Qualifications

Key Responsibilities

Operations & Efficiency Management

• Direct and coordinate overall operations to ensure maximum efficiency and cost-effectiveness
• Plan, develop, and implement operational policies across warehousing, transportation, and customer service
• Design and manage dispatch systems to improve logistics and workflow
• Implement operational changes and continuous improvement initiatives
• Monitor and manage operating budgets for warehouse, manufacturing, and transportation functions

Compliance, Facility & Resource Management

• Ensure trucking operations comply with Department of Transportation (DOT) regulations
• Oversee warehouse conditions, equipment, and storage utilization
• Coordinate with purchasing and receiving teams to ensure accurate and timely product arrivals
• Maintain communication with vendors regarding issues such as missing materials, backorders, and delivery challenges

Customer Relations & Quality Assurance

• Ensure delivery of high-quality products and services to customers
• Develop and maintain strong relationships with new and existing customers
• Represent the company professionally in all customer and vendor interactions

Technology & Confidentiality

• Research and implement technologies to enhance operational efficiency and competitiveness
• Maintain confidentiality of sensitive business information, including personnel, pricing, customer data, and distribution methods

Additional Responsibilities & Miscellaneous

• Perform other duties as assigned to support branch and corporate objectives

Qualifications

• Knowledge of construction materials and product distribution
• Bachelor’s degree in Management or a related field, or equivalent experience
• Minimum of 2+ years of management experience
• Strong communication and interpersonal skills
• Proven ability to lead, motivate, and develop high-performing teamsProficiency in Microsoft Office products
• Experience in the building materials industry preferred

Compensation and Benefits

Reports To

Branch Manager

Compensation

The listed pay range reflects the expected base rate for this position. Within the range, individual pay may vary based on experience, qualifications, and work location within state. This is a full-time position with competitive pay and benefits.

• Base: $56,000 - $65,000 Annually
• Bonus: Yes
• Total Compensation (Base + Bonus): The successful candidate could reasonably expect a Total Compensation Package in the range of $56,000 - $79,000 + Bonus
• Equity: This role is not eligible for equity opportunities, awards or grants

Benefits

At FBM, we’re committed to supporting our employees both personally and professionally. We offer a comprehensive and competitive benefits package designed to help you thrive inside and outside of work. Our excellent package includes:

• Medical, Dental and Vision plans with leading national providers
• Health Savings Account (HSA) / Flexible Spending Account (FSA)
• Company Provided Basic Life and Accident Death & Dismemberment (AD&D)
• Voluntary Life and Accidental Death & Dismemberment (AD&D)
• Critical illness, Hospital Indemnity, Accident Coverage
• Legal Insurance Plan
• Paid Time Off (PTO) & Paid Company Holidays
• 401(k) plan with generous company match

Statements

Equal Opportunity Employer

Foundation Building Materials is an Equal Opportunity Employer and committed to providing equal employment opportunities to all individuals, including those with disabilities. We value diversity and inclusion and are dedicated to creating a workplace where all employees feel respected and empowered. All employment decisions are based on business needs, job requirements, merit, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability status, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

In accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws, we provide reasonable accommodations to qualified individuals with disabilities to help them perform the essential functions of their job. If you need assistance or an accommodation during the application process or while employed, please contact Human Resources [e-mail].

Posting Period

This job will be posted for at least 5 days, starting on the initial post date reflected above.