Operations Manager

Chase Doors; Elk Grove Village (IL); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Life Insurance

3 weeks PTO

9 paid holidays in 2026

Parental Leave

401k with company match

Medical, dental, vision

Employee Discount Programs

Career development and tuition support

Job summary

Chase Doors is seeking an experienced Operations Manager to lead a custom manufacturing operation in Elk Grove Village. You will oversee production, engineering support, inventory management, safety, maintenance, quality, and workforce development in a hands-on leadership role.

Ideal candidates bring 5+ years in a custom or made-to-order manufacturing environment, strong production planning, scheduling, and capacity management skills, and a track record of driving efficiency and cost reductions.

Qualifications

• 5+ years manufacturing leadership in a senior operations role.
• Experience in custom/engineered-to-order environments.
• Strong production planning, scheduling, and capacity management skills.
• Experience leading multiple departments through supervisors and team leads.
• Proven ability to improve productivity and reduce costs.
• Experience implementing safety programs in manufacturing.
• Analytical, problem-solving, and decision-making skills.
• Proficiency with Microsoft Office and production reporting systems.

Responsibilities

• Lead plant operations with accountability for safety, quality, productivity, and delivery.
• Direct multiple departments through supervisors and team leads.
• Translate customer requirements into achievable production schedules with Sales/Engineering/Production/Customer Service.
• Develop capacity planning strategies to meet production and shipping goals.
• Identify bottlenecks and implement process improvements for efficiency.
• Oversee scheduling, material planning, and inventory to ensure on-time delivery.
• Drive safety initiatives and regulatory compliance.
• Establish KPIs and monitor productivity, quality, scrap, and labor efficiency.
• Manage maintenance programs to maximize equipment reliability.
• Collaborate on employee relations and organizational development initiatives.
• Prepare operational reports and forecasts for senior leadership.

Skills

Manufacturing leadership

Production planning

Scheduling

Inventory control

Capacity management

Safety programs

Problem solving

Microsoft Office

Production reporting

Education

Bachelor's degree in Operations Management

Tools

ERP/MRP systems

MS Excel

Job description

Overview

We are seeking an experienced Operations Manager to lead a custom manufacturing operation specializing in commercial metal doors and frames. This is a hands‑on leadership position responsible for driving operational excellence across production, engineering support, inventory management, safety, maintenance, quality, and workforce development.

The ideal candidate will have a strong background in custom or made‑to‑order manufacturing environments, where production schedules, customer requirements, and workflow management require a high degree of technical expertise and operational discipline.

Responsibilities

• Lead all plant operations with full accountability for safety, quality, productivity, delivery performance, inventory, and cost control.
• Direct multiple departments through supervisors and team leads while developing a culture of accountability and continuous improvement.
• Partner closely with Sales, Engineering, Production, and Customer Service teams to ensure customer requirements are translated into achievable production schedules.
• Develop and execute capacity planning strategies to meet monthly and annual production and shipping goals.
• Analyze workflow, identify bottlenecks, and implement process improvements to maximize efficiency and throughput.
• Oversee production scheduling, material planning, and inventory management to ensure on‑time customer delivery.
• Drive safety initiatives and maintain compliance with all company and regulatory requirements.
• Establish performance metrics and monitor operational KPIs including productivity, quality, scrap, labor efficiency, and on‑time delivery.
• Manage plant maintenance activities and implement preventative maintenance programs to maximize equipment reliability.
• Collaborate with Human Resources on employee relations, corrective action, and organizational development initiatives.
• Prepare and analyze operational reports, production forecasts, and performance metrics for senior leadership.

Requirements

• 5+ years of manufacturing leadership experience in an Operations Manager, Plant Manager, Production Manager, or similar role.
• Demonstrated success leading teams in a custom, engineered‑to‑order, or made‑to‑order manufacturing environment.
• Strong understanding of production planning, scheduling, inventory control, and capacity management.
• Experience managing multiple departments and leading through supervisors and team leaders.
• Proven ability to improve productivity, reduce costs, and increase operational efficiency.
• Experience implementing and maintaining safety programs in a manufacturing environment.
• Strong analytical, problem‑solving, and decision‑making skills.
• Proficiency with Microsoft Office and production reporting systems.

Preferred Qualifications

• Bachelor's degree in Operations Management, Engineering, Manufacturing, Business, or a related field.
• Experience within the commercial metal door, hollow metal, architectural products, fabrication, metalworking, or related manufacturing industries.
• Lean Manufacturing, Six Sigma, 5S, or Continuous Improvement experience.
• Maintenance, fabrication, welding, machining, or metal forming experience.
• ERP/MRP system experience.

Benefits

Company Paid

• Life Insurance, STD, and LTD
• 3 weeks PTO
• 9 paid holidays in 2026
• Parental Leave

Additional Benefits

• 401k with company match
• Medical, dental, vision
• Employee Discount Programs
• Miscellaneous other optional benefits
• Career development and tuition assistance
• Diverse, inclusive and welcoming culture

Diverse, inclusive and welcoming culture

What We're Looking For

This position requires a leader who can thrive in a fast‑paced manufacturing environment while balancing customer expectations, operational efficiency, and employee development. The successful candidate will possess both the technical manufacturing knowledge and leadership capabilities necessary to drive plant performance and support future growth.