Operations Manager

CVS Health; Delray Beach (FL); On-site; USD 26,174 - 39,950; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is looking for an Operations Manager in Delray Beach, Florida. In this role, you'll be responsible for overall store management, driving performance, and enhancing customer loyalty. You'll lead a team, manage sales, and handle financial decisions as part of the Store Management team.

The ideal candidate should have strong leadership and communication skills, the ability to work flexible hours, and retail management experience is preferred. This position offers a pay range of $19.00 - $29.00 per hour with additional benefits.

Qualifications

• Deductive reasoning ability and advanced analytical skills.
• Advanced communication skills and ability to lead a team.
• Flexible schedule including some early morning, overnight and weekend shifts.

Responsibilities

• Overall store management and team supervision.
• Sales and inventory management.
• Employee staffing, training, and development.
• Customer service leadership.

Skills

Analytical skills

Leadership

Communication

Customer service

Education

High School diploma or equivalent

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

Responsibilities

• Overall store management, supervision, and policy implementation
• Sales and inventory management
• Employee staffing, training, and development
• Financial management
• Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

1. Management
   Lead others and work effectively with store crews
   Supervise, assign and direct activities of the store's crew
   Effectively communicate information to store crew and supervisors in an open and timely manner
   Support Store Manager with actions plans for operational and service improvement
2. Customer Service
   Assist customers with their questions, problems and complaints
   Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Preferred Qualifications

• Experience as a retail manager or supervisor.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

$19.00 - $29.00

Benefits

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people. We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We anticipate the application window for this opening will close on: 09/01/2026