Operations Manager

TTE Texas TransEastern; Birmingham (AL); On-site; USD 80,000 - 110,000; Full time

Job summary

TTE Texas TransEastern is seeking an experienced Operations Manager to oversee daily business unit activities, including operations, maintenance, and safety compliance. You will manage budgets, optimize resources, and ensure customer expectations are met through efficient workflows.

The role requires a Bachelor's degree plus five years of management experience in transportation or related fields, with strong leadership and a focus on safety, regulatory compliance, and process improvement.

Qualifications

• Requires a Bachelor's degree in Business Administration, Operations, or related field, plus five years of management experience.
• Thorough understanding of transportation operations, including logistics, scheduling, safety regulations, and customer service.
• Strong leadership and management skills with ability to motivate teams.
• Knowledge of tractor trucks and trailers; familiarity with DOT programs and safety standards.

Responsibilities

• Oversee day-to-day activities of the business unit(s) including operations, maintenance, safety/compliance, equipment, and personnel.
• Manage budgeting for staffing, maintenance, equipment, and supplies; monitor financial performance for cost savings.
• Monitor operations to meet customer expectations for safety, efficiency, and regulatory compliance.
• Coordinate maintenance to keep trucks and trailers in safe, legal, and operable condition and manage related costs.
• Lead safety audits and promote safe work practices across the organization.
• Direct reporting staff, including hiring, training, scheduling, and performance reviews.
• Drive open communication and collaboration across departments to improve workflow and resolve issues.
• Leverage technology to streamline operations, recruiting, and overall efficiency.

Skills

Leadership

Operations oversight

Budgeting & finance

Transportation ops

Team development

Communication (written & verbal)

Regulatory compliance

Microsoft Office

Education

Bachelor's degree in Business Administration/Operations or related field

Tools

Microsoft Office Suite

Job description

Oversees and manages the day-to-day activities of the business unit(s), including but not limited to operations, maintenance, safety/compliance, equipment, and personnel. Overall operational administration and management of the business unit(s), ensuring smooth operations and efficient use of resources.

Duties/Responsibilities:

• Manage budget, including expenses for staffing, maintenance, equipment, and supplies. Monitor financial performance and identify opportunities for cost savings.
• Monitor operations, ensuring workload is completed by customer expectations efficiently, safely, and compliant with all applicable regulations
• Monitor key performance indicators (KPIs) related to terminal operations, such as on‑time performance, customer satisfaction, and revenue generation. Implement strategies to improve performance and achieve operational goals.
• Coordinate with themaintenance department to keep owned/leased trucks and trailers maintained, safe, and operating per federal, state, and local law while managing associated costs
• Coordinate maintenance and repair activities to ensure that the terminal facilities and equipment are well‑maintained and operational. Schedule routine maintenance tasks and respond promptly to maintenance issues.
• Ensure high levels of customer satisfaction by delivering exceptional service to all internal and external customers. Address concerns, complaints, and inquiries promptly and professionally.
• Planning, organizing, and managing direct reports to ensure work is complete and consistent with the company's standards.
• Promoting safe work activities by conducting safety audits and attending company safety meetings
• Lead and manage direct reports, including hiring, training, scheduling, and performance management. Ensure that employees adhere to company policies and procedures.
• Identify potential risks and develop strategies to mitigate them. This may include implementing safety procedures, ensuring compliance with regulations, and managing insurance policies.
• Foster open communication channels within the organization. Coordinate with different departments to ensure smooth workflow and resolve any issues.
• Leveraging technology software and systems to streamline operations, recruiting, and improve overall efficiency.
• Managing relationships with staff, customers, and internal teams to ensure smooth operations and cost‑effectiveness.

Skills and Qualifications :

• Bachelor's degree in Business Administration, Operations Management, or a related field, plus five years of prior management experience in operational roles or an equivalent combination of education and experience.
• Thorough understanding of transportation operations, including logistics, scheduling, safety regulations, and customer service principles.
• Strong leadership and management skills, with the ability to motivate and inspire teams to achieve goals. Effective communication and interpersonal skills are essential.
• Knowledge of tractor trucks and trailers
• Familiarity with relevant regulations, codes, and safety standards
• Budgeting and financial management skills
• Excellent problem‑solving skills, with the ability to identify issues, analyze data, and implement effective solutions.
• Working knowledge of DOT information, programs, policies, and procedures preferred
• Good organizational skills and attention to detail
• Ability to adapt to changing circumstances and priorities in a fast‑paced environment.
• Excellent written and verbal communication skills
• Proficient in Microsoft Office Suite or similar software

Physical Requirements:

• Work is performed while sitting at a desk and working on a computer for prolonged periods of time.
• Requires the ability to communicate effectively using speech, vision, and hearing
• Requires the use of hands for simple grasping and fine manipulations
• Must be able to lift up to 40 pounds at a time
• Normal office environment and maintenance shop environment
• Requires standing, sitting, walking, kneeling, twisting, climbing stairs and ladders, and entering shop floor equipment to access, inspect, or oversee shop work
• Occasionally, it requires wearing personal protective safety equipment (safety glasses, hard hat, appropriate footwear, ear plugs, gloves, etc.).
• May be required to work around rotating and energized equipment, hazardous materials, and chemicals
• Requires regular travel within and beyond typical service areas.