Operations Manager

LPL Financial; Austin (TX); On-site; USD 72,203 - 120,407; Full time

Benefits offered by this job

401K matching

health benefits

employee stock options

paid time off

volunteer time off

and more

Job summary

LPL Financial is seeking an Operations Manager to lead the Wealth Advisor Group's day-to-day operations, focusing on client-centric service and continuous process improvements.

You'll manage a team of operations specialists, provide coaching, and collaborate with Wealth AG leaders to hit departmental goals while ensuring compliance and accuracy. This role requires a Bachelor's degree, 2+ years in coaching or managing teams, Series 7, and experience with CRM tools like Salesforce.

Qualifications

• Bachelor’s degree or equivalent work experience in a related discipline.
• 2+ years of experience with coaching, management, or leading a team.
• Series 7.

Responsibilities

• Provide strategic leadership while staying tactically close to the day-to-day operations.
• Consistently train, develop, and mentor a team of operations specialists through coaching, rewards & recognition, and by providing developmental opportunities.
• Partner with the Wealth AG leadership team to achieve departmental goals and initiatives.
• Identify operational deficiencies and address by implementing a new effective process to increase efficiency and accuracy.
• Create, update and implement operational training and guides.
• Regularly exercise excellent business judgment while following compliance process and procedures.
• Conduct weekly team meetings to provide updates and provide the team a forum to address questions and/or concerns.

Skills

Coaching

Leadership

Communication

Education

Bachelor’s degree or equivalent

Tools

Salesforce

Smartsheet

Job description

What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with confidence. What if you could have access to cutting-edge resources, a collaborative environment, and the freedom to make an impact? If you're ready to take the next step, discover what’s possible with LPL Financial.

Job Overview

The Operations Manager is responsible for managing the day-to-day operations of the Wealth Advisor Group (Wealth AG) team. The ideal candidate will have a strong client-centric mindset with the commitment to continually improve business operations to support the LPL Financial corporate based advisors and their end-clients. In this role, you will lead and develop a team of operations specialists and serve as an escalation point for complex issues that arise.

Responsibilities

• Provide strategic leadership while staying tactically close to the day-to-day operations
• Consistently train, develop, and mentor a team of operations specialists through coaching, rewards & recognition, and by providing developmental opportunities
• Partner with the Wealth AG leadership team to achieve departmental goals and initiatives
• Identify operational deficiencies and address by implementing a new effective process to increase efficiency and accuracy
• Create, update and implement operational training and guides
• Regularly exercise excellent business judgment while following compliance process and procedures
• Conduct weekly team meetings to provide updates and provide the team a forum to address questions and/or concerns

What are we looking for?

We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team-oriented, and are able to execute in a way that encourages creativity and continuous improvement.

Requirements

• Bachelor’s degree or equivalent work experience in a related discipline
• 2+ years of experience with coaching, management, or leading a team
• Series 7

Preferences

• Experience with CRM tools such as Salesforce is a plus
• Experience using Smartsheet preferred
• Flexibility to work varying schedules and hours as needed
• Willingness to advocate for operational excellence, best practices, improvements, and efficiency gains
• Requires very strong attention to detail
• Excellent verbal and written communication skills

Pay Range

$72,203.00 - $120,407.00

Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location.

Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play.

• 401K matching
• health benefits
• employee stock options
• paid time off
• volunteer time off
• and more

Company Overview

LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses.

For further information about LPL, please visit www.lpl.com.

For further information about LPL, please visit www.lpl.com.

Principals only. EOE.

Information on Interviews

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at [phone].

EAC 5.19.26