Operations Manager

AMX; Ashford (AL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Job summary

AMX Trucking is seeking a driven, hands-on Operations Manager to lead our day-to-day driver operations. You will oversee the dispatch team, hire and train new staff, and build schedules to keep productivity moving.

The role focuses on improving efficiency, developing processes, and ensuring clear communication across departments. The ideal candidate will be a natural leader with strong problem-solving, analytical, and organizational skills, and a track record of driving performance in a

Qualifications

• Experience leading trucking/logistics operations.
• Strong people management and coaching skills.
• Ability to analyze performance data and drive improvements.

Responsibilities

• Oversee daily driver operations and maintain productivity.
• Lead, coach, and support the dispatch team.
• Help hire and train new dispatchers.
• Build schedules and ensure team resources are available.
• Monitor performance and identify areas for improvement.
• Establish metrics and accountability.
• Develop and implement more efficient processes.
• Communicate policies and expectations clearly.
• Lead team meetings and align during changes.
• Collaborate with Customer Service and other departments.

Skills

Leadership

Problem solving

Analytical

Organizational skills

Communication

Decision making

Process improvement

People management

Tools

Microsoft Office

Job description

Operations Manager | AMX Trucking

Full-Time | In Person

Are You the Person Who Keeps Everything Moving?

AMX Trucking is looking for a driven, hands‑on Operations Manager to take the lead in our day‑to‑day driver operations.

We're looking for someone who knows how to lead a team, solve problems, improve productivity, and keep operations running smoothly. If you're the type of person who can walk into a busy operation, identify what's slowing things down, and figure out how to make it better — we want to meet you.

This is more than a management position. You'll have a direct impact on our drivers, dispatch team, efficiency, and overall success.

What You'll Be Doing

• Oversee daily driver operations and keep productivity moving in the right direction.
• Lead, coach, and support our dispatch team.
• Help hire and train new dispatchers.
• Build schedules and make sure the team has what they need to succeed.
• Monitor driver and operational performance and identify areas for improvement.
• Establish performance metrics and hold the team accountable to results.
• Analyze what's working, what's not, and find better ways to do it.
• Create and implement processes that make our day‑to‑day operations more efficient.
• Communicate new policies, procedures, and expectations clearly to the operations team.
• Lead team meetings and help keep everyone aligned when things change.
• Work closely with Customer Service and other departments to keep communication and workflow running smoothly.
• Handle performance issues and employee concerns professionally and fairly.
• Help create a positive, productive, and accountable team environment.
• Represent AMX Trucking professionally with employees, customers, and industry partners.

What Makes Someone Great in This Role?

We're looking for someone who is:

• A natural leader who knows how to motivate and hold people accountable.
• A problem solver who doesn't wait around for someone else to fix things.
• Analytical and comfortable using numbers and performance data to make decisions.
• Organized and able to juggle multiple priorities without losing track of the details.
• A strong communicator who can work with drivers, dispatchers, customers, and leadership.
• Decisive and comfortable making decisions in a fast‑paced environment.
• Process‑minded and always looking for ways to make operations better.
• People‑focused while still holding the team to high standards.

Experience We're Looking For

Experience in trucking, transportation, logistics, dispatch, fleet operations, or a similar fast‑paced environment is highly valued.

Management or supervisory experience is strongly preferred.

You should also be comfortable with:

• Microsoft Office Suite and similar business software
• Performance metrics and reporting
• Employee coaching and performance management
• Problem‑solving and decision‑making
• Business operations and financial concepts

Why Join AMX Trucking?

At AMX, your work has a direct impact. You'll have the opportunity to lead a team, improve operations, influence driver productivity, and help shape how our operation runs.

If you're ready to take ownership, make an impact, and help build a stronger operation, we'd love to hear from you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Work Location: In Person