Operations Manager

DS NORDEN; Annapolis (MD); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Insurance package

Paid vacation

Job summary

The Operations Manager role in Annapolis at NORDEN focuses on owning the day-to-day vessel operations and coordinating with multiple internal and external stakeholders to ensure safe, efficient voyages. The position requires a minimum of 2 years' ashore vessel operations experience, strong IT proficiency, and meticulous data entry in a dynamic shipping environment.

You will work on-site with a collaborative team, supporting customers and colleagues worldwide while driving continuous improvement

Qualifications

• Minimum 2 years' experience in vessel operations ashore.
• Good IT skills and a solid understanding of operational systems and processes.
• Meticulous data entry and attention to detail required.

Responsibilities

• Take responsibility for the day-to-day operation of several vessels in the fleet.
• Manage your own defined area of responsibility with focus and accountability.
• Coordinate closely with internal teams, vessels, agents, charterers and owners to ensure smooth voyages.
• Play a key role on a collaborative team focused on providing high-quality service.

Skills

Vessel operations

IT skills

Operational systems

Data entry

Tools

Vessel tracking software

Job description

When Operations, Chartering and Business Functions work closely together, better decisions follow. That belief is part of how we work at NORDEN. We bring different perspectives together, share knowledge openly and work as one team to support our customers and our business.

One moment you are discussing a customer request, reviewing operational priorities or helping find a solution when plans change, the next you are supporting a team member through a vessel challenge. While you and your team are trusted to make decisions, you are never on your own. You will work alongside specialists in areas such as Bunkers, Fuel Efficiency and Risk Management, giving you access to deep expertise and insights when navigating complex operational decisions.

In our Operations team in Annapolis, curiosity is not just encouraged. It is part of how we work. Together, we oversee the execution of vessels trading around the world, solve challenges as they arise and work closely with customers and colleagues to deliver the level of service they expect from us.

Why this role?

Operations sits at the centre of our business. Every day, you will be working with customers, owners, agents, terminals and colleagues across our global network to ensure vessels are executed safely, efficiently and with a high level of service.

As our new Operations Manager, you will be responsible for your own vessels while remaining close to the business itself. This is a role for someone who want to improve ways of working and navigate both routine execution and unexpected challenges.

You will join a collaborative team where knowledge is shared openly, questions are encouraged and colleagues support each other in finding solutions. At the same time, you will be trusted with significant responsibility and have the opportunity to shape both your own development and the operational performance.

For this position, candidates can expect an annual base salary in the range of USD 100,000- 130,000. In addition, we offer a competitive insurance package and paid vacation.

• competitive insurance package and paid vacation.

What you will be doing

You will have the opportunity to:

• Take responsibility for the day-to-day operation of several vessels in the fleet.
• Manage your own defined area of responsibility with focus and accountability.
• Coordinate closely with internal teams, vessels, agents, charterers and owners to ensure smooth voyages.
• Play a key role on a collaborative team focused on providing high-quality service.

The position is fully on-site in our office in Annapolis.

What you will bring

With an internal collaboration and external goaloriented mindset and attention to detail, you handle both daily operations and unexpected challenges with ease. You communicate clearly and effectively, whether working with colleagues, vessels or external partners.

Further, we are looking for a colleague who:

• Are eligible to work in the United States without sponsorship (U.S. citizen or Green Card holder).
• Has a minimum of 2 years' experience in vessel operations ashore.
• Possesses good IT skills and a solid understanding of operational systems and processes; experience.
• Has experience with meticulous data entry.

Besides this you are stay solutions-focused even when deadlines are tight.

Our company

We are a global provider of ocean-based freight services for bulk and project cargo of all sizes. We integrate freight solutions with port logistics, helping our customers optimise and decarbonise supply chains. We provide tailored solutions built on flexibility, reliability, and intelligence.

Our agile business model ensures stability by continuously adapting our fleet to market developments and customer needs.

Founded in 1871, NORDEN is one of Denmark’s oldest internationally operating shipping companies. Incorporated in Denmark, we are listed on Nasdaq Copenhagen as part of the OMX Nordic Large Cap index.

With offices across 6 continents, we are a truly integrated part of global trade.