Operations Leadership Development Program Internship - Miami, FL

Restaurant Brands International; Miami (FL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

In-office schedule

Paid parental leave

Telemedicine

Mental wellness support

Job summary

Restaurant Brands International invites students to join a structured 10-week summer internship. You will rotate through onboarding, hands-on restaurant exposure, and a project with leadership sign-off. Expect mentorship, feedback, and opportunities to influence guest experiences.

Strong communication and analytical skills are valued, with a focus on growth and real-world impact. This in-office program requires a 3rd-year student pursuing a bachelor’s degree (Spring 2028), available June–August

Qualifications

• 3rd year student pursuing a bachelor’s degree (expected Spring 2028).
• Available for a 10 week summer internship (June–August 2027).
• Bachelor’s degree, any major; preferred backgrounds include Restaurant/Hotel Management, Retail, Hospitality, etc.

Responsibilities

• Participate in onboarding and hands-on restaurant exposure.
• Work on a project with sign-off from senior leadership.
• Present final project findings and recommendations to leadership.
• Collaborate with teams to deliver guest and team experiences.

Skills

3rd year student

Bachelor's degree in progress

Strong work ethic

Analytical skills

Communication skills

Education

Expected Graduation Spring 2028

Job description

Big dream. Iconic. Brands. Unlimited potential. Join us on our journey as we build the most loved restaurant brands in the world.

Start Date: June 7th, 202

Deadline: October 31st, 2026

The Program

Onboarding

It all begins with a week of orientation activities at our corporate office.We’llgive you an in-depth snapshot of our business and culture by exposing you to Brand and Functional Overviews and excitingtrainingssuch as problem-solvingmethodologywhich will set you up for success during your project-based internship.

Hands on Experience

You’ll gain firsthand experience with our operations by spending a portion of your internship in one of our restaurants, giving you a deeper understanding of both the guest and team member experience. As part of your assigned project, you’ll spend time in the restaurant connecting with team members and managers to gather insights directly from those who bring our operational standards to life every day. This experience will help ensure your recommendations are grounded in the realities of our restaurant operations.

Project work

After onboarding and training,you’lljump right into your project. The challenging project assigned to you will enable you to makea big impacton our organization – every project we assign to our interns receivessignoff by our CEO and Leadership team to ensure the work supports a key initiative of our organization. Projects assigned toOperations Interns could support teams such as Standards, Execution, Training, Equipment, Analytics, and more.

Ongoing support

You’ll receive plenty of guidance, support, and exposure. Your summer schedule will include training, leadership team lunch-and-learns, formal and informal performance reviews, and social opportunities.You will also meet with current OLDP participants during Onboarding Week and have them as an ongoing resource throughout the summer.

Final presentation

At the end of your internship, you’ll present your final project to your department leadership, sharing your key findings, proposed solutions, and recommendations. At RBI, your work has real impact—your ideas have the potential to be put into practice across our restaurants and help shape the way we operate. You will receive trainings and tips throughout the summer on how to best structure your presentation.

What You Need:

• A good academic track record – you should be a 3rd year student, working towards a bachelor’s degree at an accredited institution (expected graduation Spring 2028)
• Available to complete a 10 week-summer Internship (June-August 2027)
• ABachelorsdegree – all majors are welcome to apply, and we encourage students with a background in Restaurant or Hotel Management, Retail, Hospitality, Industrial Engineering, Supply Chain, Food Production, Food & Beverage Management, Business Administration, Organizational Behavior, Customer Relationship Management, Operations Control, or Events to consider this opportunity
• Previousrestaurant, retail, hotel, or relevant industry experiencepreferred
• A long-term desire to work with restaurant operators,franchiseesand others to deliver growth and a great guest experience
• A performance-focused, results-oriented approach – you will need to have a strong work ethic and drive to achieve results
• Ownership mentality, self-motivation, ambition, and entrepreneurial spirit
• Interpersonal, communication and motivational skills
• Extracurricular, volunteer, athletics or professional leadership experience
• Able to communicate effectively (both written and verbal) toconceptualize and present new approaches and solutions
• Solid analytical capabilities and a structured approach to problem solving

In-Office Schedule

RBI follows a 5 day, in-office work schedule to support collaboration. Successful candidates will be expected to work onsite 5 days per week.

Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.