Operations Lead - The Beacon

Advocate Health; Milwaukee (WI); On-site; USD 81,000 - 123,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement plan with employer match

Educational assistance

Job summary

Advocate Health is seeking a senior operations lead for The Beacon in Milwaukee. The role manages daily activities, supports community programs, and ensures safe, efficient operations within a community health hub.

The position requires travel within local service areas and occasional enterprise-wide travel, with a schedule that may include evenings or weekends. The incumbent will translate strategic goals into practical operating plans, coordinate with facilities, security, and cross-functional

Qualifications

• Bachelor's degree in community or health-aligned field.
• At least 7 years managing community-based facilities.
• Strong communication and relationship-building with partners.

Responsibilities

• Lead day-to-day operations for The Beacon, ensuring safe, effective programs and partner activities.
• Translate the Beacon’s place-based vision into practical operating plans and staffing models.
• Oversee facility readiness, space utilization, safety protocols, and operational procedures.
• Serve as operational liaison for tenants and partners to support coordinated programming.
• Support activation of community-facing services addressing care access and wellness.
• Establish operating structures, cadences, and reporting across multiple internal teams.
• Monitor performance, risks, gaps, and develop improvement plans.
• Maintain a welcoming, inclusive environment fostering trust and access.

Skills

Facility operations

Stakeholder coordination

Project planning

Communication

Education

Bachelor's degree in community and/or health aligned discipline

Job description

Department:

12102 Enterprise Corporate - Community Health and Impact

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

Hou** rs Per Week:

40

Schedule Details/Additional Information:

This position is generally scheduled Monday through Friday; however, evening and weekend hours may be required to support organizational priorities, community events, meetings, and stakeholder engagement activities. Work hours may vary based on business needs and project demands.

This position requires local travel within the assigned service area and occasional travel across enterprise service areas. Travel may involve exposure to varying weather and road conditions.

The incumbent must be able to operate equipment and technology necessary to perform job functions, including computers, mobile devices, and other standard office equipment.

This position may function virtually and requires the ability to work effectively from a non-Advocate Health location while maintaining productivity, communication, and collaboration with internal and external stakeholders.

Pay Range:

$59.00 - $88.50

Major Responsibilities:

• Lead day-to-day operations for The Beacon, managing activities and teams that ensure the facility, programs, services, and partner activities function effectively, safely, and in alignment with Advocate Health’s community health and impact priorities.
• Translate The Beacon’s place-based vision into practical operating plans, workflows, timelines, staffing models, and daily execution strategies that support a trusted and accessible community health hub.
• Lead facility readiness, space utilization, opening activation, maintenance needs, safety protocols, and operational procedures in partnership with facilities, security, real estate, and other internal teams.
• Serve as the primary operational liaison for tenants, community partners, internal departments, and service providers to support coordinated programming, clear expectations, issue resolution, and shared accountability.
• Support activation and integration of community-facing services, including care access, social health navigation, resource connection, workforce, wellness, and other programs that respond to community needs.
• Establish and manage operating structures, meeting cadences, communication channels, escalation processes, and reporting routines to promote coordination across clinical, social health, community impact, philanthropy, finance, legal, communications, and external partner teams.
• Monitor operational performance, partner deliverables, community responsiveness, risks, service gaps, and improvement opportunities; develop recommendations and action plans to strengthen execution and impact.
• Ensure The Beacon’s day-to-day operations reflect a welcoming, inclusive, community-centered environment that builds trust, supports access, and advances dignity for residents, partners, patients, and visitors.
• Prepare updates, materials, and recommendations for Community Health & Impact leadership and other internal stakeholders regarding operational status, milestones, partner needs, risks, and opportunities to advance The Beacon’s mission.

Licensure, Registration, and/or Certification Required:

• N/A

Education Required:

• Bachelors degree in community and/or health aligned discipline.

Experience Required:

• Requires 7 years of experience managing community-based public or private facilities that prioritize community partnerships, program delivery, and efficient day-to-day operations.

Knowledge, Skills & Abilities Required:

• Knowledge of community-based facility operations, including daily workflows, space utilization, safety practices, service coordination, and efficient operating procedures that support a welcoming and accessible environment.
• Ability to build, coordinate, and sustain effective working relationships with community partners, tenants, service providers, internal departments, and cross-functional teams.
• Demonstrated skill in translating strategic goals into practical operating plans, timelines, workflows, meeting structures, and follow-through processes that support reliable execution.
• Strong communication and issue-resolution skills, including the ability to align stakeholders, clarify expectations, prepare updates, escalation concerns, and support timely decision-making.
• Ability to monitor operational performance, identify risks or service gaps, recommend improvements, and use information to strengthen partner accountability, community responsiveness, and measurable impact.
• Commitment to community-centered practices that promote trust, access, dignity inclusion, and responsiveness to the needs of residents, patients, partners, and visitors.

Physical Requirements and Working Conditions:

• Requires daily presence at The Beacon and the ability to move throughout the facility to engage with teammates, tenants, partners, visitors, and community members.
• Requires prolonged periods of sitting, standing, walking, using a computer, attending meetings, and communicating in person, by phone, and virtually.
• Requires the ability to occasionally lift, carry, push, or pull materials or supplies typically up to 25 pounds.
• Requires occasional local travel to meetings, Advocate Health locations, partner sites, and community events; may involve exposure to weather and road conditions.
• Work is performed in a community-based health and wellness hub, office, meeting, public-facing, and occasionally virtual environment; may require occasional evening or weekend hours to support operations, events, or urgent needs.

DISCLAIMER

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.

Our CommitmenttoYou:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate’s job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.