Operations Lead - PT

At Home Group Inc.; Town of Amherst (NY); On-site; USD 20,815 - 26,022; Part time

Job summary

At Home Group Inc. is seeking a part-time Operations Lead in Town of Amherst, NY. Responsibilities include managing daily store operations, ensuring customer satisfaction, and supporting team productivity. The ideal candidate will have a high school diploma, be at least 18 years old, and be able to lift up to 50 lbs. Candidates must be able to work a flexible schedule, including nights and weekends. This position values communication skills and attention to detail while promoting a safe and fun work environment.

Qualifications

• At least 18 years old.
• Ability to work a flexible schedule including nights and weekends.
• Strong attention to detail and reliable behavior.

Responsibilities

• Perform all store opening and closing processes, ensuring operational readiness.
• Coordinate with Operations Manager to maximize staffing effectiveness.
• Participate in Task Management, planning, and executing daily/weekly workload.

Skills

Communication skills

Teamwork

Detail orientation

Physical stamina

Education

High School Diploma/Equivalent

Job description

Overview

Job Description

Operations Lead – PT

Pay: $15.11 - $18.89

Our Mission: Enable everyone to make their house a home.

Our Vision: To become the first-choice destination for home and holiday décor.

Responsibilities

• The OL performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution and operational readiness, providing troubleshooting, conditioning, and housekeeping while ensuring building, assets, and team member security.
• The OL coordinates directly with the Operations Manager to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, meeting labor model standards, customer interaction standards, and business metrics.
• The OL participates in Task Management by planning/executing the daily/weekly zone workload and assigning tasks to deliver on store, department, sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner.
• The OL supports the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably.
• The OL drives productivity by training, coaching, planning, monitoring, and appraising results.
• The OL leverages daily interactions and team huddles to communicate and train topics that support the customer experience.
• The OL participates in all freight processes for incoming freight and/or transitions.
• The OL processes freight, sorts and stocks products on shelves, including down stocking and end cap maintenance, while maintaining a neat, clean, and organized store.
• All other duties assigned based on business needs.
• Open Availability (nights and weekends).

Qualifications And Competencies

• At least 18 years old.
• High School Diploma/Equivalent.
• Background Check will be completed.
• Communicates clearly and concisely with excellent verbal, written, and comprehension skills.
• Ability to work a flexible schedule, including nights, weekends, and some holidays.
• Ability to lift a minimum of 50 lbs. and team lift 100 lbs. as well as to move merchandise around the warehouse-format store routinely.
• Ability to use hands to finger, handle, or feel objects or controls; reach with hands and arms.
• Ability to stand or walk for prolonged periods of time.
• Ability to bend, climb, and reach at times. The ability to work effectively independently and within a team.
• Strong attention to detail, e.g., standards, processes, marketing, etc.
• Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations.
• Creates a sense of urgency; promotes teamwork; delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution.
• Ability to comprehend, train, develop, motivate, and lead in a manner that fosters a work environment that is smart & scrappy, safe, and fun.
• Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.