Operations Lead, Order Processing

VF Corporation; Danville (KY); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

VF Corporation is seeking an Operations Lead for Order Processing in Danville, KY. This second shift role will coordinate daily order processing activities, monitor queues, and ensure orders meet service levels.

The working lead provides training and support without formal supervision, collaborating with Shipping, Receiving and Inventory Control to optimize fulfillment. The candidate will train new associates, reinforce SOPs, and drive continuous improvement while maintaining safety and accuracy

Qualifications

• High school diploma or equivalent is required.
• Previous experience in a warehouse or distribution center.
• Strong attention to detail and safety awareness.
• Ability to work in a fast-paced, team-oriented environment.
• Lead/Trainer/Team Lead experience is a plus.
• Experience supporting order management, wave planning or fulfillment operations.
• Experience utilizing reporting tools and performance metrics.
• Knowledge of inventory management and distribution center processes.

Responsibilities

• Coordinate daily order processing activities to support customer fulfillment requirements.
• Monitor order queues, wave releases, system-generated tasks, and order priorities.
• Ensure orders are processed accurately and within service levels.
• Review and address order exceptions, holds, and processing errors.
• Assist with workload balancing and resource allocation based on demand.
• Communicate order priorities and updates to the team.
• Serve as the primary contact for order flow issues during the shift.
• Troubleshoot system and transaction issues impacting processing.
• Identify bottlenecks and elevate concerns as needed.
• Collaborate with Shipping, Receiving, Inventory Control and other departments to resolve issues.
• Support startup and shift transition communications.
• Assist with training new associates in order processing procedures and systems.
• Reinforce SOPs and best practices.
• Support cross-training to improve team flexibility.
• Monitor order accuracy and transaction integrity.
• Conduct audits to ensure process compliance.
• Research inventory discrepancies and related issues.
• Support corrective actions by identifying root causes and solutions.
• Promote a culture of continuous improvement.
• Promote safety policies and a safe work environment.
• Ensure compliance with company policies and quality standards.
• Report safety concerns and equipment issues promptly.
• Communicate challenges and system issues to leadership.
• Foster positive cross-department relationships.
• Support accountability and teamwork.

Skills

Order processing

Workflow coordination

Communication

Team leadership

Education

High school diploma or equivalent

Job description

Operations Lead, Order Processing

Shift: Second Shift [4:00 p.m. to 12:30 a.m.] Sunday — Thursday

At VF, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. As a purpose-led, performance-driven company, we are committed to inclusion, diversity, equity, and action. So, before we get to the job details, take a minute to learn a little more about us — our values and our culture – visit VF Careers https://www.vfc.com/careers or www.vfc.com.

What will you do?

A day in the life of an Operations Lead for Order Processing you will support the daily execution of order management and fulfillment activities within the distribution center. This position is responsible for coordinating order processing workflows, monitoring system activity, resolving exceptions, and supporting associates to ensure customer orders are processed accurately and efficiently.

The Lead serves as a key operational resource by providing work direction, training, and support while partnering with Shipping, Receiving, Inventory Control, and Operations leadership to meet service level commitments and productivity goals. This role is a working lead position and does not carry formal supervisory responsibilities.

Order Management & Workflow Coordination

• Coordinate daily order processing activities to support customer fulfillment requirements.
• Monitor order queues, wave releases, system-generated tasks, and order priorities.
• Ensure customer orders are processed accurately and within required service level expectations.
• Review and address order exceptions, holds, and processing errors.
• Assist with workload balancing and resource allocation based on operational demands.
• Communicate order priorities and operational updates to the team.

Operational Support

• Serve as the primary point of contact for order flow issues during the assigned shift.
• Troubleshoot system and transaction issues impacting order processing.
• Identify bottlenecks that may affect fulfillment performance and elevate concerns when needed.
• Collaborate with Shipping, Receiving, Inventory Control, and other departments to resolve operational issues.
• Support daily startup and shift transition communications.

Training and Development

• Assist with training new associates in order processing procedures and systems.
• Reinforce standard operating procedures and best practices.
• Support cross-training initiatives that enhance team flexibility and capability.

Quality and Accuracy

• Monitor order accuracy and transaction integrity.
• Conduct audits and reviews to ensure compliance with established processes.
• Assist in researching inventory discrepancies and order-related issues.
• Support corrective action efforts by identifying root causes and recommending solutions.
• Promote a culture of continuous improvement.

Safety and Compliance

• Promote and reinforce all company safety policies and procedures.
• Maintain a safe and organized work environment.
• Ensure compliance with company policies, operational procedures, and quality standards.
• Report safety concerns, process gaps, and equipment issues promptly.

Communication and Collaboration

• Partner with leadership to achieve department objectives and customer service expectations.
• Communicate operational challenges, staffing concerns, and system issues effectively.
• Foster positive working relationships across departments.
• Support a culture of accountability, teamwork, and continuous improvement.

What do you need to succeed?

We all have unique skills that we bring to work and celebrate every day. For this role, there are foundation skills you’ll need to succeed and excel. Additionally, while formal education in a related field is great to have, we are most interested in your experience and professional achievements.

The foundation skills you will need in this position are:

• High school diploma or equivalent
• Previous experience in a warehouse, distribution center
• Strong attention to detail and safety awareness
• Ability to work in a fast-paced, team-oriented environment
• There are also a few skills that are not required but preferred.
• Previous Lead, Trainer, or Team Lead experience.
• Experience supporting order management, wave planning or fulfillment operations.
• Experience utilizing reporting tools and operational performance metrics.
• Knowledge of inventory management and distribution center processes.

What do we offer you?

At VF, we know you expect as much from us as we do from you. That is why we make a commitment to support and grow our people. We offer extensive development and growth opportunities for your current and future positions, a competitive compensation package, and a strong benefits package that includes medical, dental, vision, and 401(k).

Our commitment extends beyond this and into your daily work life. We strive to foster a diverse and inclusive culture based on respect, connection, and authenticity. Our focus on DEI is at the foundation of who we are and what we do.

To learn more about VF’s Diversity and Inclusion efforts, go to www.vfc.com.

Now WE have a question for YOU.

Are you in?

Hiring Range

$16.56 USD – $20.70 USD per hour

Incentive Potential

This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.

Benefits at VF Corporation

You can review a general overview of each benefit program offered, including this year’s medical plan rates on www.MyVFbenefits.com.

Pelease note

Please note, our hiring ranges are determined and built from market pay data. In determining the specific compensation for this position we comply with all local, state and federal laws.

Equal Employment Opportunity

At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees.

All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.

If you require accommodations during the application process, please contact us at [e-mail].

VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law.

Fair Chance Ordinance

Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.

VF Diversity Vision Statement

VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.