Operations Lead in Training, EX

Mister Car Wash, Inc.; Houston (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Mister Car Wash, Inc. invites you to launch a leadership career through the Operations Lead in Training (OLIT) program in Houston. Over 16 weeks, you will gain hands-on operational skills and foundational leadership abilities while working with an experienced General Manager.

You’ll develop in a fast-paced, customer-centric environment, with mentorship, a clear path toward Assistant General Manager, and opportunities to advance as you master guest experience and high‑performing teams.

Qualifications

• Minimum 1 year leading a team, supervising shifts, or managing people in a customer-facing environment.
• Strong interpersonal and communication skills.
• Ability to motivate and develop teammates to deliver exceptional guest experiences.

Responsibilities

• Deliver an unforgettable guest experience with Mister's service standards.
• Lead daily operations with a focus on speed, quality, and teamwork.
• Promote products and memberships to grow sales and loyalty.
• Take on new challenges with curiosity and build leadership confidence.
• Collaborate with the team to build trust and celebrate collective success.

Skills

Leadership

Customer service

Teamwork

Communication

Job description

Launch Your Leadership Career with Mister Car Wash!

Mister Car Wash is leading the way in one of the fastest growing service industries. As the largest and most dynamic car wash brand in the country, we are redefining what great car care looks like. With innovative technology, an outstanding customer experience, and a people-first culture, we are creating real opportunities for growth - both for our teams and our business.

Now is your chance to grow with us.

The Operations Lead in Training (OLIT) role is the launchpad for a rewarding leadership career - where your potential meets our momentum. This program is perfect for someone who loves working with people, thrives in a fast-paced customer service environment, and is ready to take the first step toward leadership. Over a focused 16-week training experience, you’ll build hands on operational skills and gain the foundational leadership abilities that can fuel long term career growth at Mister.

In this role, you’ll work closely with an experienced General Manager to:

• Deliver an unforgettable customer experience with Mister's signature wave, smile, and commitment to excellence.
• Lead daily operations with purpose, helping your team balance speed, quality, and teamwork to create "wow" moments for every guest.
• Grow your sales and leadership skills by promoting our products and Unlimited Wash Club memberships.
• Take on new challenges with curiosity, using every shift as a chance to learn, grow, and build confidence in your leadership.
• Work as one team, building trust, supporting each other, and celebrating success together.

Your training will help you build the confidence, judgment, and business acumen needed to step into the Operations Lead role - with a clear path towards Assistant General Manager.

Why Join Mister?

• Join a winning team built on our core values: We Care, We Work Hard, and We Have Fun. You'll feel the difference in every wave, every wash, every interaction.
• Enjoy competitive pay, great benefits, and meaningful recognition for the effort you put in.
• Accelerate your development through Mister's industry leading Operations Leadership Program - giving you real experience, hands on training, and supportive mentorship to help you grow with confidence.
• Thrive in a high growth industry where innovation and opportunity go hand in hand.
• Make an impact with a team that cares - creating bright moments for customers and teammates every day.

You would be great fit for the Operations Lead Training position if you:

• Love working with people and bring positivity to every interaction.
• Lead by example, take ownership of your work, and hold yourself to high standards.
• Stay motivated and goal-oriented, even when the pace picks up.
• Thrive in team environments built on trust, accountability, and shared success.
• Adapt quickly, stay curious, and are excited to start your leadership journey with a rapidly growing, people first company.
• Bring proven leadership experience - at least 1 year leading a team, supervising shifts, or managing people in a customer-facing environment.

Employment is contingent upon successful completion of a pre-hire background and Motor Vehicle Records (if applicable) check.