Operations Lead - Galleria Dallas

ALO; Dallas (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Employee discount

ALO Wellness Club

Medical and dental plans

Mental health access

401K match

Monthly incentives

Clothing allowance

Free yoga classes

Job summary

ALO is seeking an Operations Lead to drive profitability and efficiency on the store leadership team. You will lead inventory management, analyze performance metrics, and coach a team to meet guest and business goals.

The role requires 32–40 hours per week with open availability for peak days and weekends, including Black Friday through the holiday season. The position emphasizes collaboration with the Operations & Visual Manager and store leadership to execute duties, manage budgets, and

Qualifications

• 2+ years in a client-centric, sales environment.
• Proven leadership capabilities with strong decision-making.
• Values feedback and provides constructive feedback to others.
• High energy, upbeat and enthusiastic with ability to blend fun with work.
• Self-motivated with drive to achieve results individually and as a team.
• Excellent interpersonal and written communication skills.
• Aligns with ALO’s Guiding Principles.
• Job Level: Associate.

Responsibilities

• Lead and execute inventory management to maximize accuracy and reduce shrink.
• Investigate inventory accuracy issues with the GM to improve processes.
• Manage key operations: shipment, receiving, processing, transfers, floor replenishment, floor sets, and supply management.
• Champion strong visual standards on the sales floor.
• Support safe, efficient operations through stockroom standards.

Skills

Leadership

Customer focus

Communication

Energy/enthusiasm

Teamwork

Feedback oriented

Problem solving

Decision making

Job description

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

OVERVIEW

The Operations Lead is critical in the store leadership team and is responsible for driving and coaching to profitability and efficiency. The Operations Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.

Operations Leader

• Lead & execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to elevate process or system gaps
• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Champion strong visual standards for the sales floor
• Support a safe work environment and efficient operation through strong stockroom standards and processes

Business Leader

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests

People Leader

• Leads by example and inspires staff in daily operations and guest experience.
• Directly oversee the Operations Associates; responsible for recruitment and development of talent
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader

Business Partner

• Collaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC)

Operations Lead Qualifications:

• 2+ Years prior work experience in a client-centric, sales environment
• Proven leadership capabilities demonstrating excellent decision making
• Values feedback, receptive to receiving feedback and eager to provide
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Excellent interpersonal and written communication skills
• Aligns with and embodies ALO’s Guiding Principles
• Job Level: Associate

The Lead role is full-time and requires 32 - 40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have openavailability and are expected to work variable shifts including peak days and weekends.All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).

JUST SOME OF THE PERKS

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

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