Operations Lead - Card/Payments

Binance; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

Join a leading global blockchain ecosystem that is shaping the future of finance. In this role, you will lead and manage Card/Pay projects, ensuring compliance and operational excellence. Collaborate with world-class talent in a fast-paced environment that values innovation and results. With opportunities for career growth and a competitive salary, this is your chance to thrive in an inclusive workplace that champions diversity and supports your professional journey. Embrace the freedom of money and help improve financial access for people worldwide.

Benefits

Competitive salary

Career growth opportunities

Work-from-home arrangement

Continuous learning environment

Qualifications

• 8-10 years of relevant operations experience in the card/payments domain.
• Experience working with global teams including product, tech, and finance.

Responsibilities

• Lead and manage Card/Pay projects with stakeholders.
• Ensure compliance with regulatory requirements and improve operational processes.

Skills

Operations Management

Vendor Relationship Management

Card/Payments Experience

Compliance Knowledge

Performance Metrics Analysis

Job description

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Responsibilities:

• Lead, project manage and launch Card/Pay projects to success with internal and external stakeholders
• Oversee and improve all operational processes and activities
• Ensure compliance with regulatory requirements and industry standards
• Work with internal and external stakeholders to monitor and analyze card operations performance metrics
• Manage vendor relationships and contracts related to card production and services while ensuring SLAs are met
• Handle escalated issues and complex cases related to card operations
• Ensure all card dispute operations are resolved in a timely fashion
• Ensure settlements and reconciliation are setup accurately
• Support all operations post project live with relevant stakeholders
  
  

Requirements:

• 8-10 years of relevant operations experience
• Experience in the card/payments domain
• Experience working with global teams including (product, customer service, tech, risk, and finance)
• Proven experience managing vendor relationships
  
  

Why Binance

• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
  
  

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

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