Operations Lead - Average hourly wage of $26/hour - Ski Pass - 401K

Alterra Mountain Company; Aspen (CO); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Ski pass

401K match

Job summary

Alterra Mountain Company in Aspen, CO is seeking a Seasonal Operations Lead to guide a team of Ski Technicians in delivering ski rental equipment to guests in their accommodations, plan future shifts, ensure quality equipment, and answer guest questions about our services. This full-time, 40-hour-per-week role offers a base wage of $25 per hour, a ski pass on start date, and a 401K match.

We value ownership, motivation, and growth mindset as we help grow the business and share in its success

Qualifications

• Seasonal, full-time role requiring 40 hours per week.
• Experience in ski rental operations or related retail is a plus.
• Strong communication and leadership abilities preferred.

Responsibilities

• Pre-season shop setup
• Weekly scheduling
• Ski technician daily route planning
• Hands-on shop shifts coaching Team Leaders and Ski Technicians
• Weekly 1:1 meetings with direct reports and managers
• Weekly resourcing reports

Skills

Communication skills

Sales experience

Leadership experience

Detail-oriented

Written communication

Job description

Seasonal (Seasonal) This Operations Lead role is to help promote a productive environment allowing the team to have quality guest interactions. More specifically, you will be responsible for leading a team of Ski Technicians in delivering ski rental equipment to guests in their accommodations, planning future shifts, ensuring quality equipment, and helping to answer guest questions related to our service and products. You will also be responsible for growing the business and will be rewarded as it grows. We are looking for someone who has ownership, is self-motivated, driven to succeed, and wants to grow this business and share in that success.

The Shifts: Full-time operations leaders will work 5 shifts and 40 hours per week. Our schedule allows you to get out skiing/riding any day you want to! Compensation: Full-time operations leaders have a base wage of $25 per hour. Operations managers will receive a ski pass on their start date. Estimated start date is early-October. 401K benefit and match for ALL staff members over 21 years old.

Operations Responsibilities

• Pre-season shop set up
• Weekly scheduling
• Ski technician daily route planning
• Hands on shop shifts coaching Team Leaders and Ski Technicians
• Weekly 1:1 meetings with direct reports and managers
• Weekly resourcing reports

Desired Qualities

• Strong, confident, and professional communication skills.
• Ability to balance time between sales and operations effectively through use of calendar, coaching, and provided tools.
• Detail-oriented with good note taking skills.
• Ability to accept and deliver necessary feedback
• Polished writing skills are a plus.
• Previous sales experience is a plus.
• Previous management/ leadership experience is a plus.

Application Deadline: Recruiting timelines vary by position. This position is open and still accepting applications.

We love everything snow. The mountains, the skiing, the passion - it's who we are. It makes up our identity. We are looking for like-minded team members who are excited to spend a winter in the mountains and share their passion with our customers.

Our Values

• Service: Delivering legendary service
• Simple: Keep it simple
• Purposeful: Be purposeful in everything we do
• Curious: Be curious to continue learning and growing
• Give: Give back to our local communities

With service to over 40+ resorts throughout North America and Europe, we make it easy for you to pick the market you want to live and work.

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