Operations Lead

LVMH Group; Florida; On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short/long-term disability

Paid time off

Employee discount

Job summary

Louis Vuitton in Aventura, FL is seeking an Operations Lead to partner with the Operations Manager, mentor the team, and ensure the highest level of client experience through strong operational support. The role covers training, inventory, merchandise packaging, back-of-house oversight, facility and systems support, and performance optimization to drive sales and service excellence.

The appointed candidate will receive an hourly rate of USD 28–38 plus bonus, comprehensive benefits including

Qualifications

• Operational hands-on approach to retail operations.
• Thrives in fast-paced environments and resolves challenges.
• Leads teams with best practices and positive culture.
• Keeps an efficient, secure, and organized operational space.
• Troubleshoots issues and provides tech support as needed.

Responsibilities

• Operational Training & Compliance: Support training on procedures and communication systems while guiding store teams on directives.
• Merchandise & Client Delivery Management: Ensure high standards in preparing/packaging client merchandise and lead client delivery processes.
• Inventory & Back-of-House Oversight: Manage inventory and shipping/receiving lifecycle and maintain Back-of-House areas.
• Facility & Systems Support: Maintain store facility and provide on-site tech support and troubleshooting.
• Performance Optimization: Improve opportunities through efficient sales floor management and repairs flow for aftersales metrics.

Skills

Operational expertise

Dynamic adaptability

Collaborative leadership

Organizational acumen

Problem solving

Job description

At Louis Vuitton we value the uniqueness of every employee, empowering our teams to flourish and thrive. Founded in 1854 by visionary craftsman and malletier Louis Vuitton, the Maison is today present in over 60 countries, counting over 34,500 employees and representing more than 140 nationalities. An iconic presence across multiple product categories, the Maison offers dynamic career paths spanning a multitude of Métiers. Teams share the ambition to explore new horizons, propelled by an innovative spirit, boundless creativity and unparalleled savior-faire.

Louis Vuitton is seeking a high caliber, operationally sound, and commercially minded Operations Lead to join its team in our Aventura store. As an Operations Lead, you will be an ambassador of the Brand. You will assist the Operations Manager in leading and mentoring the team. You will proactively encourage the achievement of operational objectives and ensure that the highest level of Client experience is delivered through strong operational support. You will represent the Brand values and demonstrate the Louis Vuitton attitudes towards Clients and team members.

Job responsibilities

As an Operations Lead, you will play a crucial role in enhancing our operational efficiency and team collaboration by:

• Operational Training & Compliance: Supporting comprehensive training on all operational procedures and communication systems, while guiding store teams on company compliance directives.
• Merchandise & Client Delivery Management: Ensuring the highest standards in preparing and packaging client merchandise and leading all aspects of the client delivery process.
• Inventory & Back-of-House Oversight: Efficiently handling the entire inventory and shipping/receiving lifecycle, alongside maintaining organization and upkeep of all back-of-house areas.
• Facility & Systems Support: Assisting with the maintenance of the store facility and acting as a key on-site resource for technological support and troubleshooting.
• Performance Optimization: Improving business opportunities through efficient sales floor management and facilitating the flow of repairs to achieve aftersales critical metrics.

Profile

In this role, you will embody a critical set of qualities and skills essential for success, including:

• Operational Expertise: Possessing a hands-on, detail-oriented approach to retail operations with a strong foundation in managing complex processes.
• Dynamic Adaptability: Thriving in fast-paced environments and proactively addressing operational challenges with effective solutions.
• Collaborative Leadership: Passionate about fostering a positive work culture, encouraging teamwork, and guiding colleagues through best practices.
• Organizational Acumen: Demonstrating exceptional skills in maintaining an efficient, clean, secure, and organized operational environment.
• Problem-Solving Skills: Adept at troubleshooting issues and providing essential technological support to ensure seamless day-to-day functions.

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce.

The appointed candidate will be offered an hourly rate in the range of USD $28-$38 plus the opportunity for a bonus, a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and two retirement plans both with employer contributions - *pending hours worked.

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.