Operations Labor Manager

SSA Marine; Long Beach (CA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) plan

Paid time off and holidays

Job summary

SSA Marine is seeking an Operations Labor Manager in Long Beach, CA to direct and coordinate union labor, equipment, and resources, ensuring safety, efficiency and cost-effectiveness. The role exercises independent judgment over labor personnel and operational staff in line with company policies and CBAs.

You will oversee workforce planning, safety compliance, and performance monitoring while coordinating with vessel teams, customers, and terminal staff.

Qualifications

• Minimum of 5 years of experience managing related union labor.
• Minimum of 5 years of experience in terminal operations, cargo stowage and stability, and local union dispatching rules.
• College degree preferred, or equivalent experience in Operations Management or related field.

Responsibilities

• Directs and manages hiring, assignment, evaluation, discipline, and termination of labor personnel per policy and labor agreements.
• Directs work of foremen, supervisors, and other staff based on requirements and workforce availability.
• Interprets and enforces collective bargaining agreements in daily operations.
• Investigates incidents, safety violations, and labor complaints and reports findings to senior management.

Skills

Labor relations

Operations management

Team leadership

Safety enforcement

Regulatory compliance

Education

Bachelor’s degree or equivalent

Tools

Terminal operating systems

Job description

Operations Labor Manager directs and coordinates assigned operations, ensuring the safe, efficient, compliant, and cost-effective use of union labor, equipment, and operational resources. This position exercises independent judgment and management authority over labor personnel and operational staff in accordance with company policies, operational requirements, and applicable collective bargaining agreements. The Operations Labor Manager serves as a key representative of company management and is accountable for safety, security, productivity, labor relations, and operational execution.

Essential Responsibilities

Workforce Management and Labor Relations

• Exercises independent judgment and management authority over the hiring, assignment, direction, evaluation, discipline, and termination of assigned labor personnel, in accordance with company policy and applicable collective bargaining agreements.
• Directs and assigns the work of foremen, supervisory clerks, and other operational personnel based on operational requirements and workforce availability.
• Maintains working knowledge of applicable collective bargaining agreements and is responsible for their consistent interpretation, administration, and enforcement in day-to-day operations.
• Investigates workplace incidents, safety violations, and labor complaints; prepares reports and recommendations; and escalates matters to senior management as appropriate.

Operational Planning and Execution

• Determines workforce composition and equipment needs to execute operational plans safely, efficiently, and within budget.
• Manages the deployment of labor and equipment throughout the shift, adjusting assignments as conditions change to meet performance and operational commitments.
• Monitors productivity against established standards, identifies performance gaps, and implements corrective action.
• Reviews all operational documentation and verifies that equipment and gear are ready and compliant prior to the start of operations.

Safety, Security, and Compliance

• Accountable for the safety of all assigned personnel; enforces company policy, terminal operating procedures, regulatory requirements, and safe work practices.
• Plans, conducts, and documents daily safety meetings in coordination with Health, Safety & Environment personnel; addresses identified hazards.
• Ensures compliance with HAZMAT, OSHA, and other applicable regulatory requirements; reports incidents in accordance with company and regulatory protocols.
• Verifies that required PPE is worn by all personnel on the operation.
• Ensures a respectful, discrimination-free work environment and promptly addresses workplace concerns or misconduct.

Coordination and Reporting

• Serves as the primary coordination point during operations among vessel personnel, customers, agents, terminal staff, and labor.
• Supports and troubleshoots terminal operating systems; ensures accuracy of operational data.
• Completes and submits required reports, including shift production, payroll, safety, and damage reports, within established deadlines.
• Performs additional supervisory and operational duties as required.

Capabilities

• Ability to direct a large, diverse workforce in a fast-paced operational environment.
• Sound judgment and problem-solving skills under time pressure.
• Ability to plan and organize work across varied hours, shifts, and days. Effective communication with union workforce, management, and external stakeholders.

Qualifications

• A minimum of 5 years of experience managing related union labor is required.
• A minimum of 5 years of experience in terminal operations, cargo stowage and stability, and local union dispatching rules.
• A college degree is preferred, or equivalent experience working in an Operations Management or related field is required.
• Demonstrated leadership experience.
• Familiarity with computerized terminal operating systems.
• Knowledge of applicable safety and accident-prevention codes and regulations.
• A valid driver's license is required. Candidates must also possess, or can obtain and maintain, a valid TWIC card.

Work Environment

• Must be able to work in rotating shifts, days, evenings, and nights at multiple terminals. Schedule may be provided on short notice due to operations.
• Must be able to work in extreme outdoor temperatures, both hot and cold, extremely dusty conditions, and occasionally, conditions of high levels of noise.
• The ability to work in an environment that may be hazardous to people unable to see and hear fast-moving equipment.
• The ability to drive 20%.

Salary Range

$85,000-110,000 per year

The posted compensation range is based on the applicable geographic market for the position and may vary depending on factors such as related experience and skill set. Final compensation will be determined based on these items and other relevant factors.

Benefits

Our Company is an Equal Opportunity Employer

Eligible employees (and their families) may qualify for medical, dental, and vision insurance, as well as having basic life and accidental death insurance, paid disability insurance, including paid parental leave if eligible, and an Employee Assistance Program. Employees will receive paid sick and vacation time, and company holidays if eligible. The company also offers paid bereavement leave, and paid jury duty. Eligible employees can enroll in our company's 401k plan, as well as a retirement plan. Employees will be eligible for discretionary and/or metric-based bonuses dependent on their position.