Operations Information Coordinator

Theranica; United States; On-site; USD 60,000 - 90,000; Full time

Job summary

Theranica is seeking an Operations Information Coordinator to join our US operations team. You will maintain partner and stock-and-bill data, ensure data accuracy, and prepare information for Theranica dashboards.

This role combines operational work with partner-facing collaboration across healthcare providers, internal teams, and distribution partners. You will handle database maintenance, data quality checks, and routine reporting, while protecting patient privacy and complying with data

Qualifications

• Bachelor’s degree in computer science, business, or a related field (or equivalent work history).
• Experience with database software, Microsoft Office, and query tools like SQL.
• Attention to detail with data accuracy in large datasets.
• Clear writing and speaking skills to share findings with teams.
• Experience building or improving operational workflows and SOPs.

Responsibilities

• Database Maintenance: Organize, sort, and update files from partners into databases for dashboards.
• Data Quality Checks: Review incoming data for errors and maintain clean records.
• Report Generation: Run queries and build Excel-based reports for managers and clients.
• Security & Compliance: Protect private information and follow data privacy laws (GDPR/HIPAA).
• Partner & Team Support: Collaborate with partners and staff on data entry, reporting, and requests.

Skills

SQL

Excel

Attention to detail

Data quality checks

Communication

Education

Bachelor's degree in computer science or related field

Tools

Microsoft Office

Query tools (SQL)

Job description

Theranica is a pioneering digital therapeutics company dedicated to transforming migraine and other idiopathic pain treatments through innovative, non-invasive solutions. Our flagship product, Nerivio®, is an FDA-cleared Remote Electrical Neuromodulation (REN) wearable device prescribed by healthcare providers for home use. Covered under medical benefits by many insurers, Nerivio empowers patients to manage migraines safely, effectively and affordably.

The Role

The Operations Information Coordinator reports to the Head of US Operations, with a dotted line to the Data Director. The Ops Information Coordinator ensures that partner and stock-and-bill account data is accurate, current, and delivered on time. This role requires knowledge of the company’s business lines and workflows and supports our internal partner data team by preparing partner data information for dashboards. Responsibilities include aligning with partner data teams to ensure all Nerivio patients are captured once an order is received, through the dispense process, managing incoming reports, cleaning and entering data in secure systems, running reports and queries, maintaining data integrity and security, and organizing reports.

This role is both operational and partner-facing. You will work closely with healthcare provider offices, internal teams, and distribution partners to ensure accurate, complete, and timely reports and processing.

Key Responsibilities

• Database Maintenance: Organize, sort, and update files coming in from partners into computer databases, so information stays current and flows accurately into internal Theranica dashboards and systems.
• Data Quality Checks: Review incoming data for errors, fix mistakes, and keep records clean.
• Report Generation: Run queries and build (excel based) reports or presentations for managers and clients.
• Security & Compliance: Protect private information and follow data privacy laws like GDPR or HIPAA.
• Partner & Team Support: Work with partner, stock and bill accounts, and staff on safe data entry habits, reporting, and answer data requests from coworkers.

Required Skills & Qualifications

Education: A bachelor’s degree in computer science, business, or a related field (or equivalent work history).

• Technical Skills: Experience with database software, Microsoft Office, and query tools like SQL.
• Attention to Detail: Strong focus on finding and fixing tiny errors in large sets of numbers or text.
• Communication: Clear writing and speaking skills to share findings with different teams.
• Experience building or improving operational workflows and SOPs.
• Comfortable working in a fast-paced, high-growth environment.

Why Join Theranica

• Be part of a global team redefining migraine treatment with innovative technology.
• Market-informed salary structure with performance incentives.
• Domestic travel required (roughly 20% - subject to change) including travel to NJ home office as needed.