Operations - Field - Fire Suppression Technician

Impact Fire Services; Lubbock (TX); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive compensation

Weekly pay

401(k) with company match

Training and licensing reimbursement

Job summary

Impact Fire Services in Lubbock, Texas, is seeking a Technician to perform inspections, maintenance, and servicing of fire suppression components, including extinguishers and hood systems, with a focus on safety and customer service.

The role requires driving, meeting weekly service goals, and maintaining a clean vehicle. Apprenticeship tracks are available, with mentorship and licensing support as part of a growing US-wide company.

Qualifications

• Prior experience in Kitchen Hood Fire Suppression preferred but not required.
• Knowledge of applicable inspection and servicing codes preferred but not required.
• Valid driver’s license and a clean driving record.
• Strong work ethic and professional appearance.
• Ability to sell, communicate effectively, and deliver strong customer service.
• Ability to learn and apply general electrical safety procedures.

Responsibilities

• Manage time to maximize service calls while keeping quality high.
• Achieve weekly productivity goals.
• Learn applicable fire protection codes and obtain local/state licenses.
• Protect and maintain company equipment.
• Work safely per safety procedures including PPE and lockout/tag-out.

Skills

Customer service

Communication

Sales ability

Time management

Safety awareness

Tools

Driver's license

Job description

Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 52+ district offices and employ over 2,100 employees across multiple states throughout the USA.

At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career.

Why work with us?

At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 52+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants.

Benefits of joining Impact Fire Services

When you join Impact Fire you will receive:

• Competitive compensation
• Pay is on a weekly cycle, every Friday
• Career Advancement Opportunities
• Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays
• Company paid short and long-term disability
• Immediately vested in our 401(k) company match
• Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. This program fosters an ownership mindset and ensures that every employee meaningfully shares in the success they help create.
• Exceptional guidance and support from our managers
• Collaborative culture & environment
• Robust training opportunities with company reimbursement upon achieving required licensing
• Apprenticeship programs for fire sprinkler, fire alarm and inspection positions
• Opportunity to work alongside some of the best talent in the fire protection industry

This position is located in Lubbock, Texas.

The Technician will be responsible for providing inspections, maintenance, selling, and servicing a variety of fire suppression components including fire extinguishers, kitchen hood fire suppression systems, emergency lights and other fire products in a professional and timely manner. The Technician will be expected to meet weekly service and productivity goals. The Technician is also responsible for maintaining a clean, well-organized vehicle and ensuring a safe environment for his/herself, co-workers, and customers.

JOB RESPONSIBILITIES:

• Manage their time to complete the maximum amount of service calls while maintaining a high level of quality.
• Achieve any weekly productivity goals assigned.
• Learn applicable fire protection codes and obtain the applicable local and/or state licenses.
• Protect and maintain company equipment.
• Work in a safe manner as outlined by company safety procedures including the driving, personal protective equipment, and lockout/tag-out policies.
• Maintain their vehicle in accordance with company procedures and ensure it is clean and organized.
• Protect the Company’s assets.
• Perform any other tasks assigned by the manager.

JOB REQUIREMENTS:

• Prior experience in Kitchen Hood Fire Suppression (preferred but not required)
• Knowledge of applicable inspection and servicing codes (preferred but not required).
• Valid driver’s license and a current and sustainable good driving record.
• A strong work ethic and professional appearance.
• Ability to sell, communicate effectively, and possess excellent customer service skills is highly preferred.
• Ability to learn and comprehend general electrical safety procedures.

Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.

We look forward to talking with you about career opportunities with Impact Fire Services.

Employment with an Equal Opportunity Employer (EOE) including disability/veterans.

Job Details

Pay Type

Hourly