Operations Engineer, GES NA. Ops Engineering Execution

Amazon; Boston (MA); On-site; USD 125,000 - 150,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Amazon in Boston seeks an Operations Engineer to lead cross-functional automation projects within our order fulfillment network. You will manage design, build, and commissioning of high-speed sortation and distribution systems, coordinating with internal teams, vendors, and site leadership to ensure safe, on-time delivery.

Open to candidates with proven integrated automation project engineering experience and a track record of managing large capital projects.

Qualifications

• Proven integrated automation project engineering experience.
• Experience managing large capital automation projects.
• Ability to lead cross-functional teams and manage vendors.

Responsibilities

• Design, build, and improve order fulfillment infrastructure across the network.
• Manage medium-scale automation projects including sortation, conveyors, and robotic work cells.
• Coordinate with vendors, internal teams, and site leadership to ensure on-time delivery.
• Develop budgets, contracts, and change-control processes for projects.
• Lead commissioning and testing activities, tracking progress and quality.

Skills

Program management

Cross-functional leadership

Vendor management

Schedule management

Data analysis

Process improvement

Technical communication

Job description

Description

As an Operations Engineer, you will lead and manage the lifecycle of challenging cross-functional projects, developing and delivering the next generation of sortation and distribution solutions. You are a customer obsessed leader that will play an integral part in planning and implementation of the facility network infrastructure including new builds, retrofits, expansions, and program initiatives. Partnering with internal customers and internal/external stakeholders to engage as a team and ensure a timely handover will be part of your critical tasks.

As an Operations Engineer, you will lead and manage the lifecycle of challenging cross-functional projects, developing and delivering the next generation of sortation and distribution solutions. You are a customer obsessed leader that will play an integral part in planning and implementation of the facility network infrastructure including new builds, retrofits, expansions, and program initiatives. Partnering with internal customers and internal/external stakeholders to engage as a team and ensure a timely handover will be part of your critical tasks. Amazon is seeking an industry proven and detail-oriented Operations Engineer for the design, build, and continuous improvement of our order fulfillment infrastructure. Successful candidates are natural self-starters who have prior engineering experience in the integrated automation project life cycle, including their development, design, implementation, enhancement, and support. This individual ideally has directly managed the execution of large capital automation projects with a cumulative spend of less than $5MM and high schedule commitments.

Our Operations Engineers must be agile with the ability to quickly adapt strategies, plans, and solutions in response to dynamic business requirements. They also must be comfortable interfacing and driving various functional teams and individuals at all levels of the organization. Open minds, customer focus, innovation empowerment, advanced technologies, team comradely, individual drive, and occasional senses of humor enable our Regional Operations Engineering team to deliver the most advanced fulfillment solutions in the world.

As an Operations Engineer for Amazon, you will work with some of the most talented engineers in the design, development, and delivery of physical distribution systems around the globe. You are responsible for managing a technology or integration project, successfully delivering the solution to meet project goals within schedule, budget, safety, and quality targets. You may work directly with external equipment vendors, customers, partners, internal customers, and stakeholders to provide technical expertise. You have a solid understanding of the design approaches and industry technologies utilized in fulfillment and distribution center designs to analyze, deep dive, and improve systems performance. To meet timelines and minimize disruption to support teams, you manage the overall schedule, proactively mitigate risks, and keep the scope of engineering deliverables under control.

If you have proven integrated automation project engineering experience, thrive on the corresponding challenges, seek an opportunity for professional growth, and want to help Amazon further raise our fulfillment solution bar, then this role is for you!

This role requires 75% regional travel on a yearly basis. When not traveling, you must have availability to work from a corporate office. Candidates should either live near or be willing to relocate within a reasonable commuting distance of one of the corporate office locations listed. Relocation assistance may be provided.

Key job responsibilities

• Design, build, improve, and innovate order fulfillment infrastructure throughout the large-scale supply chain network.
• Manage, design, and implement medium scope integrated automation projects with system elements such as high-speed sortation, multiple conveyors, package lines, and/or robotic work cells.
• Typical project installation values range from less than $1MM to greater than $5MM.
• Manage on-site vendors through their leads and escape issues through vendor and Amazon leadership.
• Evaluate issues and propose actionable resolutions to design problems.
• Identify and communicate needs for design improvements.
• Monitor and enforce project schedules and quality with vendors or subcontractors.
• Lead and coordinate design and execution efforts between internal teams and outside vendors including equipment specifications, material flow, process design, and site layout.
• Develop and manage budget and contract documents including request for proposals (RFPs), change order controls, purchase orders, and invoicing.
• Lead system commissioning and predefined testing activities, including administering the plan, interpreting statuses and reporting results.
• Coordinate with local site management to ensure proper operator training, procedural compliance, maintenance and safety practices are followed for new and existing equipment.
• Thoroughly document, investigate, and submit change requests (CRs).
• Build strong working relationships with NA Operations leadership and their operations teams across multiple sites as well as their Launch, Facilities, Finance, Safety and Process Engineers business stakeholders.
• Identify and lead process improvement initiatives in support of operations teams within the node.
• Support Kaizen events and occasionally participate when appropriate.
• Leverage working knowledge of Amazon operations with an understanding of day-to-day workings and strategic Amazon NA network planning.
• Perform and direct data analysis to provide recommendations or conclusions.
• Inspect facilities in accordance with corporate standards and procedures relating to material handling, processing and storage.
• Develop cross-functional knowledge of Start-Up team systems, processes, procedures and tools.

A day in the life

You are managing one or multiple projects that can vary in scope, complexity and duration.

Daily tasks may comprise of site coordination with operations teams and contractors on project execution activities or changes; deep diving project progress, schedule and resources, while identifying barriers, creating solutions and driving resolutions. You may be facilitating the planning and/or implementation meetings with projects’ stakeholders, ensuring alignment in objectives, expectations, and the next steps; you would capture and publish detailed notes after each meeting to drive ownership and follow-through on the actions and decisions. Reviewing and approving Sorter System Functional specification document is one of the essential tasks, and you may be tracking the on-time creation of the sorter configurations with the internal automation teams. You may be brainstorming and developing workaround solutions while mitigating the project delays or design issues. As a part of the acceptance testing, you may be performing systems installation quality, safety, throughput, and performance qualifications, frequently communicating the progress