Operations Engineer, Applied AI (Application Software)

United States Digital Space LLC; Redmond (WA); On-site; USD 100,000 - 165,000; Full time

Benefits offered by this job

Stock options

Long-term incentives

Bonuses

Medical, vision, and dental coverage

401(k) retirement plan

Paid vacation and holidays

Company shuttles

Job summary

United States Digital Space LLC in Redmond is hiring an Operations Engineer, Applied AI (Application Software) to partner with Sales, Product and Engineering. You will design practical strategies to integrate large language models into products and infrastructure with a focus on safe, responsible deployment.

This hybrid role blends strong technical depth with collaboration across teams to build prototypes and proof-of-concept applications, and to advise on architecture for LLM-powered solutions

Qualifications

• Bachelor’s degree in a STEM or engineering field.
• 1+ years of engineering or operations experience.
• Ability to design and prototype with LLMs and production systems.

Responsibilities

• Collaborate with internal teams to align technical approaches with goals.
• Serve as main technical contact, coordinating end-to-end efforts.
• Build prototypes and PoC apps to illustrate LLM integrations.
• Advise on system-on-system architecture for LLM-powered apps.
• Keep current on evolving LLM tech and best practices.

Skills

Cross-functional teamwork

Production code

LLM deployments

LLM techniques

AI product experience

Pressure management

AI integrations

Positive attitude

Education

Bachelor’s degree in STEM

Job description

the company was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today the company is actively developing the technologies to make this possible, with the ultimate goal ofenabling human life on Mars.

OPERATIONS ENGINEER, APPLIED AI (APPLICATION SOFTWARE)

As an Operations Engineer on the company’s team, you will act as a key technical partner. You’ll help internal teams across different programs explore the capabilities of different platforms and design smart, effective strategies for incorporating large language models into their products and infrastructure. This hybrid role blends strong technical depth with strong interpersonal skills to empower different teams within the company to create powerful AI-powered solutions while prioritizing safety and responsible deployment.

You’ll collaborate closely with Sales, Product, and Engineering teams to support them from early exploration all the way through successful implementation. Using your engineering background, you will build practical testing approaches and create robust system designs that deliver meaningful results.

RESPONSIBILITIES:

• Work alongside internal teams to uncover their needs and design technical approaches that closely align with their goals
• Serve as the main technical point of contact, supporting end-to-end while coordinating with internal teams to ensure strong outcomes
• Build prototypes and proof-of-concept applications that clearly illustrate effective ways to integrate with Spok/Grok
• Advise on system-on-system architecture and support teams in developing advanced applications powered by LLMs – Large Language Models
• Keep current evolving LLM technologies, best practices, and the tools commonly used in fast-moving environments

BASIC QUALIFICATIONS:

• Bachelor’s degree in a STEM or engineering discipline
• 1+ years of experience working in engineering or operations/process development

PREFERRED SKILLS AND EXPERIENCE:

• Hands-on experience supporting cross- functional teams and a solid grasp of their fast-paced environment, limited resources, and specific pain points, specifically in engineering disciplines
• Ability to code along with a track record of developing production-level applications
• Experience with shipping real-world applications using large language models and related machine learning tools to lead cross-functional groups
• Knowledge of common LLM techniques including prompt design, evaluation methods, agent systems, and retrieval architecture
• Previous experience working with AI product design, development, integration, and/or test
• Demonstrated ability to work under pressure and deliver expeditious results across multiple parallel priorities
• Previous experience innovating process improvements, AI integrations, and AI system design in an enterprise setting
• Positive, "can-do" attitude, self-starter, and ability to work in a high-pace dynamic environment

ADDITIONAL REQUIREMENTS:

• Must be willing to work extended hours and weekends as needed
• Must be willing to travel up to 25% of the time to visit different sites
• Ability to pass Air Force background checks for Cape Canaveral and Vandenberg
• This role requires you to be onsite. Remote and/or hybrid work will not be considered

COMPENSATION AND BENEFITS:

Pay Range:
Level 1: $100,000.00 - $135,000.00
Level 2: $115,000.00 - $165,000.00

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at the company. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees in Washington State accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the company Redmond office Monday to Friday.

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

the company is an Equal Opportunity Employer; employment with the company is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of the company’s Affinitative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out [e-mail].