Operations Dispatching Manager

Canadian Pacific Railway; Kansas City (MO); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Flexible benefits

Pension plan

Employee share purchase plan

Performance incentive

Fitness subsidy

Job summary

Canadian Pacific Kansas City (CPKC) is seeking an Operations Dispatching Manager to oversee train and engineering movements, ensuring safety and regulatory compliance. This role supports efficient rail operations and requires adapting to rotating shifts, including nights and weekends.

The ideal candidate will have knowledge of railroad rules, strong decision-making under pressure, and the ability to communicate across all levels of the organization while prioritizing safety and accuracy in

Qualifications

• High school diploma or GED required.
• 1 year of experience in Transportation or Train Operations preferred.
• Comprehensive understanding of railroad rules and related manuals.
• Previous Train Dispatcher experience preferred.
• Ability to learn train operations and railroad characteristics.
• Strong decision-making and safety awareness.
• Good communication skills and color vision.
• Proficient with computerized train control applications.

Responsibilities

• Dispatch train and engineering movements in a safe and efficient manner.
• Issue track authorities for safe movement with detailed execution.
• Provide track authorities to protect engineering personnel.
• Record required information per railroad and federal regulations.
• Inform the Director of Dispatching about operations and delays.
• Issue Track Bulletins to protect trains and personnel.
• Ensure timely car movement and report delays to Dispatching.
• Assist investigations of accidents and injuries when required.
• Comply with rules, procedures, and Safety Plan requirements.
• Communicate effectively with all levels of the organization.

Skills

Strong communication skills

Color vision

Computer literacy

Willingness to work shifts

Decision making

Education

High school diploma or GED

Tools

Computerized train control software

Job description

Join CPKC, North America’s first transnational railroad connecting U.S., Canada, and Mexico, where your career drives progress and safety is paramount. We connect communities, fuel economic growth, and provide meaningful work in a culture that values diversity, accountability, and pride. With opportunities for training, development, and advancement, you’re not just building a career—you’re part of something bigger. Together, we move goods, connect people, and create lasting change. Your future starts here.

PURPOSE OF THE POSITION:

The Operations Dispatching Manager role at Canadian Pacific Kansas City offers an outstanding chance to work in transportation and shipping operations. This position is crucial for ensuring smooth and safe train movement, contributing to the flow of goods and services.

POSITION ACCOUNTABILITIES:

• Dispatch train and engineering movements on the railroad in a safe and efficient manner
• Issue necessary track authorities to safely move trains across the railroad, ensuring detailed execution
• Provide track authorities for the protection of engineering personnel, maintaining strict safety standards
• Record information as required by the railroad and federal government, ensuring compliance and accuracy
• Inform the Director of Dispatching about overall operations of trains and any delays, enabling a timely resolution
• Issue necessary Track Bulletins to protect trains and engineering personnel
• Ensure the timely movement of cars when billed, reporting any delayed car movement to the Director Dispatching for immediate action
• Assist in investigations of train accidents and personal injuries when required, showcasing a dedication to safety and accountability
• Align with all rules, office procedures, and Transportation Health and Safety Plan requirements, encouraging a culture of safety and compliance
• Communicate proficiently with individuals at all levels of the organization, ensuring effective and clear collaboration

POSITION REQUIREMENTS:

• High school diploma or general equivalency
• 1 year of experience in Transportation or Train Operations preferred
• Comprehensive understanding of General Code of Operating Rules, Timetables, Operations Supervisor Manuals, and Notices, demonstrated by passing required exams
• Previous Train Dispatcher or comparable experience preferred
• Ability to become familiar with train operations and associated rules, demonstrating a keen understanding of the transportation sector
• Capability to form a good understanding of the physical characteristics of the railroad
• Consistent record to analyze rapidly and make quick, sound decisions in fast-paced situations
• Computer literacy with the ability to master computerized train control applications
• Willingness to work shifts as assigned, including nights, weekends, and holidays, showing flexibility and dedication
• Strong communication skills for clear and effective interactions
• color vision required for accurate signal and track management

WHAT CPKC HAS TO OFFER:

• Flexible and competitive benefits package
• Competitive company pension and/or retirement plans
• Employee share purchase plan
• Performance incentive plan
• Annual fitness subsidy

PRE-EMPLOYMENT REQUIREMENTS:

Medical and Drug Testing

This is a safety critical position and a successful pre-employment medical assessment including physical, vision, hearing, and a negative company or regulated drug test is required. Post hire qualification drug testing may also be required.

• Criminal history check
• Education verification
• Professional references
• Department of Transportation Background Check 40.25 Form
• Social Security Number verification

BECOMING A RAILROADER:

As an employee with a North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

Management Conductor Program

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.

CULTURE OF INCLUSION:

For our U.S. applicants, CPKC is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities. For Canadian applicants CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including: women, Black, Indigenous, People of Color (BIPOC), members of the LGBTQ+ community and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA).