Operations Director - New Product Launch & Scale-Up

WillScot; Scottsdale (AZ); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Job summary

WillScot in the United States (Arizona/Scottsdale region) seeks an Operations Director for Adjacencies to lead the launch and scaling of new product offerings within its temporary space solutions portfolio. The role translates product strategy into executable operating models that support safe, reliable, and efficient delivery across the branch network and service organization.

The candidate will partner with product, sales, supply chain, field operations, finance, and other stakeholders to

Qualifications

• Bachelor's degree in Business, Operations Management, Engineering, Supply Chain, or related field.
• 10+ years of progressive operations experience, including leadership of new product, launch, or commercialization activities.
• Experience managing cross-functional programs across operations, product, engineering, supply chain, quality, and commercial teams.
• Experience developing and executing operational plans for new products from concept through launch and stabilization.
• Experience leading process design, implementation, and continuous improvement in a multi-site or distributed operating environment.
• Experience managing budgets, timelines, risks, and performance metrics for complex operational initiatives.

Responsibilities

• Develop and execute the operations strategy, roadmap, and operating model to launch and scale current and future product lines, including acquired businesses.
• Translate commercial growth plans into scalable capacity, inventory, labor, logistics, vendor, and facility strategies while leading operational readiness for launches, pilots, and expansion initiatives.
• Champion a culture of safety and ensure operations align with applicable regulatory, environmental, transportation, quality, and company standards.
• Partner with EHS and operational leaders to establish consistent training, audits, corrective actions, equipment readiness, and compliance practices.
• Develop and scale standard work, operating playbooks, service protocols, training programs, and KPIs that drive consistent execution and organizational readiness.
• Lead continuous improvement and operating reviews focused on safety, quality, delivery, cost, asset availability, inventory accuracy, and customer experience.
• Provide strategic oversight of asset utilization, maintenance, inventory controls, logistics, staging, delivery, service, and off-rent processes to optimize operational performance.
• Establish vendor and third-party performance expectations while partnering with Supply Chain and field teams to maintain product and parts availability and control costs.
• Develop operational budgets and resource plans and partner with Finance and Commercial leadership on forecasts, investments, business cases, and capital priorities supporting product-line growth.
• Optimize the deployment and utilization of assets, labor, real estate, transportation, vendors, and other resources while maintaining safety, quality, and customer commitments.
• Lead and develop operations teams while fostering a culture of safety, accountability, collaboration, continuous improvement, and operational excellence.
• Partners across Commercial, Product, Supply Chain, Finance, EHS, HR, IT, Legal, and field leadership to support strategic planning, S&OP, acquisitions, and successful execution of growth initiatives.

Skills

Cross-functional leadership

Operations leadership

Program management

Strategic planning

Team development

Education

Bachelor's degree

Tools

ERP systems

PM software

Data analytics tools

Job description

WillScot in the United States (Arizona/Scottsdale region) seeks an Operations Director for Adjacencies to lead the launch and scaling of new product offerings within its temporary space solutions portfolio. The role translates product strategy into executable operating models that support safe, reliable, and efficient delivery across the branch network and service organization.

The candidate will partner with product, sales, supply chain, field operations, finance, and other stakeholders to