Operations Director

ElectriCom Inc; Memphis (TN); On-site; USD 130,000 - 210,000; Full time

Benefits offered by this job

401(k) with Company Match up to 6%

Medical, Dental, and Vision Coverage

Health Savings Account (HSA)

Life & AD&D Insurance

Long-Term Disability

Short-Term Disability after 3 years

Bi-weekly Pay

Job summary

ElectriCom Inc, a utility construction company, is seeking an Operations Director to lead the Regional Midwest operations. Based in the Memphis area, you will drive safety culture, client relationships, and project performance across the region while overseeing a budget and staff.

The role requires 10–15+ years telecom construction experience, a construction management or engineering degree, and strong data/PM skills (Power BI).

Qualifications

• Bachelor’s degree in Engineering or Construction Management preferred.
• 10–15+ years of telecommunications construction experience, including data networking.
• Strong understanding of project management concepts and the ability to collaborate effectively with project management teams.
• Excellent managerial, administrative, and analytical skills.
• Proven experience in business development within the telecommunications sector.
• Proficiency with data management systems (e.g., Power BI).
• Ability to travel up to 50%.

Responsibilities

• Develop and maintain a strong regional presence through customer relationships and consistent project performance year over year.
• Manage customer relations by building relationships, promoting brand awareness, and expanding the customer base through both bid work and negotiated opportunities.
• Provide leadership in directing and managing construction activities within the assigned region for a utility construction contractor.
• Build and develop an internal team capable of supporting up to $20M in annual revenue while expanding the regional footprint and maintaining budget targets.
• Approve all expenditures and ensure proper control and maintenance of the operating budget as defined in project estimates.
• Review project trends and financial data in partnership with the financial business analyst to assess performance and develop action plans to address challenges.

Skills

Project management

Team leadership

Business development

Financial oversight

Stakeholder communication

Education

Bachelor’s degree in Engineering or Construction Management

Tools

Power BI

Job description

Position Description

ElectriCom, a utility construction company founded in 1960 in Paoli, Indiana, has experienced continuous growth since its inception. We take pride in our strong family-focused culture, both in the workplace and in our customer relationships. We seek employees who want to grow with a progressive company and who value quality, safety, and teamwork. ElectriCom offers competitive wages and benefits, along with opportunities for advancement and skill development.

The Operations Director is responsible for the overall management, leadership, and development of the assigned region within ElectriCom’s Regional Midwest operations and would ideally be based in Arkansas, Tennessee, Oklahoma or Louisiana. The successful candidate will be committed to employee safety, financial performance, and building strong customer relationships through business development and effective leadership. This role also includes fiscal oversight of construction project services within the region.

ESSENTIAL FUNCTIONS

• Develop and maintain a strong regional presence through customer relationships and consistent project performance year over year.
• Manage customer relations by building relationships, promoting brand awareness, and expanding the customer base through both bid work and negotiated opportunities.
• Provide leadership in directing and managing construction activities within the assigned region for a utility construction contractor.
• Build and develop an internal team capable of supporting up to $20M in annual revenue while expanding the regional footprint and maintaining budget targets.
• Approve all expenditures and ensure proper control and maintenance of the operating budget as defined in project estimates.
• Review project trends and financial data in partnership with the financial business analyst to assess performance and develop action plans to address challenges.
• Establish and maintain relationships with key personnel in utility sectors including telecommunications, natural gas, electrical, and right-of-way services.
• Champion ElectriCom’s safety culture and serve as the regional safety leader for construction teams and individual employees.
• Listen to customer needs and propose effective solutions to address issues and support project success.
• Communicate technical aspects of projects clearly and concisely to both internal and external stakeholders.
• Maintain transparency and diligence in working with central office functions such as contracts, payroll, and administration.

COMPANY BENEFITS

We Invest In You — your career, your success, and your future.

At ElectriCom, people are our greatest strength. Our benefits are designed to support your growth, your well-being, and your long-term financial security.

• Focused Construction Training
• Opportunities for advancement and skill development

Your Success

• 401(k) with Company Match up to 6%
• Competitive Medical, Dental, and Vision Coverage, including a $0-cost health benefit plan option
• Health Savings Account (HSA) with Company Contributions & Match
• Company-Paid Life & AD&D Insurance
• Company-Paid Long-Term Disability
• Company-Paid Short-Term Disability after 3 years of employment
• Additional Voluntary Life Insurance & Voluntary Short-Term Disability

Your Work-Life Balance

• Bi-weekly Pay

JOIN THE ELECTRICOM FAMILY ---- WHERE YOUR FUTURE IS OUR PRIORITY - #TeamElectriCom

Position Requirements

• Bachelor’s degree in Engineering or Construction Management preferred.
• 10–15+ years of telecommunications construction experience, including data networking.
• Strong understanding of project management concepts and the ability to collaborate effectively with project management teams.
• Excellent managerial, administrative, and analytical skills.
• Proven experience in business development within the telecommunications sector.
• Proficiency with data management systems (e.g., Power BI).
• Ability to travel up to 50%.
• Advanced knowledge of public right-of-way requirements and ISP/OSP Fiber Optic Plant deployments, including Maintenance of Traffic (MOT).

Equal Opportunity Employer

ElectriCom is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, genetic information, or any other characteristic protected by law.

Building utility infrastructure to improve quality of life in our communities.