Operations Director

gsknch; Guayama (PR); On-site; USD 150,000 - 190,000; Full time

Job summary

Haleon seeks an Operations Director to lead Manufacturing and Packaging, aligning safety, quality, and efficiency with forecasted production schedules while driving cost effectiveness.

The role requires a senior leader who will coach managers, implement new processes, and push continuous improvement across the site; collaborate with executive leadership and cross-functional teams to deliver high-impact results.

Qualifications

• Demonstrated knowledge of production models and capacity scheduling.
• Thorough knowledge of cGMPs and Haleon Quality Management System.
• Demonstrated ability to manage performance.

Responsibilities

• Develop and implement operational standards aligning with Safety, cGMP, and Quality requirements.
• Lead site’s long-term strategic plan and operating budget.
• Provide leadership to set aggressive objectives and ensure performance standards are met.
• Drive continuous improvement and optimize OEE, quality, delivery, and cost in Manufacturing and Packaging.

Skills

End to End Supply Chain

Change Management

Process Improvement

Influence & Collaboration

Facilitation & Decision Making

Project Management

Manpower Planning

Talent Development

Production Models & Capacity

Strategic Thinking

cGMP & Quality Systems

Performance Management

Education

Bachelor's Degree in Science, Engineering, or related field

Job description

Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands - including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

About the role

The Operations Director will oversee the strategic and operations leadership of the Manufacturing and Packaging Departments to meet quality standards and forecasted production schedules while being cost efficient. This role leads the operations department in its drive toward zero accidents, zero defects, and zero waste and actively serves as a member of the Site Leadership Team. The role will be responsible for creating and implementing new processes, technical management of existing processes and the overall continuous improvement in both departments by holding their team accountable. As a senior leader, the candidate will coach their managers in leadership & behavioural competencies expectations to deliver high impact business results.

Role Responsibilities

• Develop and implement operational standards in accordance to Safety, cGMP, and Quality standards and requirements.
• Assist in the development and implementation of the site's long-term strategic plan.
• Develop the operating and capital budget for site.
• Provide leadership to set aggressive objectives and ensure performance standards are met.
• Deploy CI ways of working to drive performance improvement by developing standards of accountability and reporting of Operations Managers.
• Analyze inefficiencies and lead efforts to maximize the Overall Equipment Effectiveness (OEE), quality, delivery, and cost of both Manufacturing and Packaging departments.
• Collaborate, influence, and have direct engagement with executive leadership during onsite meetings, kaizen events, workshops, and site reviews.
• Understand complex business operations, identify best practices, and provide recommendations on areas of improvement.
• Communicate key findings and best practices to Site Leadership Team (SLT) and Site Director.
• Foster successful cross functional relationships with Quality, Logistics, Engineering, CI, and other groups which support day-to-day operations.

Basic Qualifications

• Bachelor's Degree in Science, Engineering, or related field. Manufacturing, Engineering, or Related field
• Minimum ten years' experience managing an Operations/Production process.

Preferred Qualifications

• Understanding of the End to End Supply Chain.
• Proven ability to champion change and innovation.
• Demonstrated ability to initiate process improvement.
• Proven ability to influence others and foster collaboration.
• Ability to facilitate groups and individuals through the decision‑making process.
• Demonstrated project management skills.
• Experience coordinating manpower requirements meeting daily operational goals.
• Ability to attract and develop talent.
• Demonstrated knowledge of production models and capacity scheduling.
• Ability to think strategically as well as manage day to day tactical issues.
• Thorough knowledge of cGMPs and Haleon Quality Management System.
• Demonstrated ability to manage performance.

Benefits

Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program. This includes a generous 401(k) plan, tuition reimbursement and time off programs including 6 months paid parental leave. On day one, you are eligible for benefits, including our healthcare programs where the company pays for the majority of your medical coverage for you and your family. We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering.

Job Posting End Date

2026-10-13

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected - all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It's important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary