Operations & Customer Success Lead

Domino's; Boston (MA); On-site; USD 52,000 - 70,000; Full time

Job summary

Domino's in Boston seeks an Assistant Manager to support daily operations, ensure excellent customer service, and contribute to the store's success. You will work with the management team to optimize workflow and lead staff.

The role involves coaching employees, inventory control, reporting, compliance with safety standards, and helping in policy implementation. You will help create a positive, productive work environment.

Responsibilities

• Assist in managing daily operations and ensuring smooth workflow
• Support the development and implementation of company policies and procedures
• Collaborate with the management team to set and achieve organizational goals
• Oversee and mentor team members, providing guidance and support as needed
• Ensure high standards of customer service are maintained at all times
• Assist in inventory management and cost control measures
• Participate in employee training and development initiatives
• Handle customer inquiries, concerns, and complaints professionally and efficiently
• Contribute to creating a positive and productive work environment
• Assist in preparing reports and analyzing data to improve business performance
• Ensure compliance with all relevant regulations and safety standards

Job description

Domino's in Boston seeks an Assistant Manager to support daily operations, ensure excellent customer service, and contribute to the store's success. You will work with the management team to optimize workflow and lead staff.

The role involves coaching employees, inventory control, reporting, compliance with safety standards, and helping in policy implementation. You will help create a positive, productive work environment.