Operations & Customer Care Specialist - Pest Control

ClearDefense Pest Control LLC; Chantilly (VA); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Health Benefits

Paid Holidays

PTO

401K (matching)

Financial wellness coaching

Continued education and certifications

Tuition reimbursement for qualified</n

Job summary

ClearDefense Pest Control LLC is seeking an Office Specialist to support scheduling, customer accounts, and office administration in a fast-paced environment. You will contribute to a culture focused on customer service and employee success while helping drive growth and operational excellence.

The role offers opportunities for advancement, a strong commission structure, and a comprehensive benefits package.

Qualifications

• Ability to prioritize responsibilities and diverse workload.
• Extraordinary customer service via phone, text, and email communications.
• Meticulous attention to detail and notation.
• Ability to approach daily interactions with positivity and grace.
• Able to task switch effectively and efficiently.
• Excellent organizational skills.

Responsibilities

• Actively pursue strategic and operational objectives.
• Sell pest control services to new customers and help grow the company.
• Maintain constant communication with management, staff, and customers to ensure proper operations of the organization.
• Maintain quality assurance protocols and assist with office administration.
• Adhere to and maintain existing organizational processes and procedures.
• Ensure operational activities remain on time and up to quality standards.
• Process and audit accounts receivable.

Skills

Prioritization

Customer service

Attention to detail

Positive attitude

Task switching

Organization

Job description

ClearDefense Pest Control LLC is seeking an Office Specialist to support scheduling, customer accounts, and office administration in a fast-paced environment. You will contribute to a culture focused on customer service and employee success while helping drive growth and operational excellence.

The role offers opportunities for advancement, a strong commission structure, and a comprehensive benefits package.