Operations Crewmember Lead

GovFirst; Hampton (VA); On-site; USD 42,000 - 52,000; Full time

Job summary

Qualifications

• 2–3 years of experience directing and controlling traffic.
• Virginia Driver's License in good standing.
• Experience in radio and phone communications.

Responsibilities

• Monitor the work of OBT contractors to ensure quality and contract compliance.
• Coordinate contractor staffing and shift assignments with supervisors.
• Participate in candidate selection, onboarding, and orientations.
• Serve as liaison for new personnel and ensure field training completion.
• Develop employee schedules and supervise personnel issues including callouts.
• Support a 24-7-365 operation, including night/evening/weekend shifts.
• Represent the company during high-impact events and coordinate with clients.

Skills

Traffic control

Staff supervision

Scheduling

Communication

Education

High School Diploma or GED

Tools

Windows

Job description

Hampton, United States | Posted on 09/16/2026

Job Title: Operations Crewmember Lead Location: Hampton, VA Employment Type:Full-time W2

GovFirst is seeking an Operation Crewmember Lead to work onsite in Hampton, VA.

The successful candidate is responsible for:

• Monitor the work of Operator BridgeTunnel (OBT) contractors assigned to the client facility; to ensurequality control and contract compliance for performance of job duties.
• Work with the VDOT Operationsmanagers and supervisors to determine the staffing needs of thefacilities, support hiring goals, and coordinate contractor shiftassignments
• Participate in the candidateselection process, to include applicant tracking, sourcing, recruiting,interviewing, orientations, and onboarding.
• Serve as the coordinator andpoint-of-contact for newly classroom trained personnel to ensure incompleting their field training.
• Develop employee schedules andserve as a first-line supervisor for personnel issues including unplannedcallouts or non-appearance.
• Allocate time on-nights, earlymornings, and weekends as needed to support a 24-7-365 client operation.
• Act as a representative during high impact events at the needs and request of theclient.
• Provide regular presence at theControl Room, inspection booths, and crash houses to develop rapport withpersonnel ensuring quality of work performance.
• Monitor performance evaluationreports and timesheets to gauge employee performance.
• Respond to emergency situationsrelating to contract personnel and be alert to safety, access, andsecurity protocols of the facility.
• Ensure personnel are regularlybriefed on company and client priorities, initiatives, policies, safetyand goals.
• Serve as the preliminary point ofcontact for all employees, responding to questions regarding personnelpolicies and procedures.
• Investigate accidents andcomplaints to include preparing reports for administrative review.
• Process leave request paperwork forpersonnel and assist with timesheet data input, review, approval, andsubmission to employee's respective corporate offices.
• Create and maintain updatedpersonnel files with contact information or other changes.
• Publish regular activity reportsand progress documentation benefitting usage of the company and client.
• Participate in regular team andclient meetings and briefings.
• Represent the company's positionand interests to external stakeholders.
  

Requirements

Required Qualifications

• 2-3 years of experience directingand controlling traffic, as well as conducting and documenting vehicleinspections.
  
• Fullrange of physical mobility, visual perception, and general good health.
  
• Capableof multi-tasking and working in a fast-paced environment.
  
• In-depthknowledge of Hampton Roads interstate and local roadways.
  
• Computerliterate; Windows-based application experience.
  
• Experiencein radio and phone communications.
  
• Generalknowledge of vehicle mechanics and repair.
  

Required Education

• High School Diploma or GED
  
• Knowledge of Traffic Controloperations and extensive customer service.
  

RequiredWork Authorization :

Required Licenses, Certifications & Screening :

• Afingerprint based Criminal History Records Check (CHRC) will be conductedprior to employment.
  
• DrugScreening will be conducted prior to employment.
  
• 18years of age or older
  
• VirginiaDriver's License in good standing
  

GovFirst is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.