Operations Coordinator: Scheduling & Process Improvement

PATRIOT FIRE PROTECTION INC; Vancouver, Northern (WA, KY); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Collaborative Environment

Growth Opportunities

Impactful Work

Job summary

Patriot Fire Protection, Inc. is seeking an Operations Administrator to serve as the hub of our service operations, coordinating schedules for field teams and handling back-office tasks with precision.

You’ll manage multiple projects, respond to customer needs, and craft clear communications across office and field teams, helping us stay organized in a fast-paced environment.

This full-time role starts at 7am with 40 hours per week and offers growth opportunities within a collaborative team.

Qualifications

• 2+ years of administrative-level experience.
• High School Diploma or GED required.
• 2+ years experience in sprinkler/fire protection industry preferred (not required).
• Proficiency with Microsoft Suite (especially Excel) and/or Google Suite (Google Sheets).
• Excellent written communication with spelling, grammar and syntax accuracy.
• Strong attention to detail and the ability to manage repetitive tasks accurately.
• Process-driven with ability to create and follow standardized processes.
• Able to prioritize tasks, manage multiple projects, and meet deadlines.

Responsibilities

• Schedule and coordinate complex schedules for field teams and projects.
• Manage multiple high-priority responsibilities with flexibility for urgent requests.
• Serve as communication hub between office and field personnel; craft clear messages.
• Own back-office tasks, answer phones, prepare work orders, and run reports.
• Collaborate with a close-knit team to improve process efficiency.
• Pursue continuous learning and take on additional responsibilities.

Skills

Written communication

Organized

Attention to detail

Process-driven

Availability

Education

High School Diploma or GED

Tools

Excel

Google Sheets

Job description

Patriot Fire Protection, Inc. is seeking an Operations Administrator to serve as the hub of our service operations, coordinating schedules for field teams and handling back-office tasks with precision.

You’ll manage multiple projects, respond to customer needs, and craft clear communications across office and field teams, helping us stay organized in a fast-paced environment.

This full-time role starts at 7am with 40 hours per week and offers growth opportunities within a collaborative team.